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Alibaba.com Online Training Course
How to Get Alibaba Account Started &
Maintained
Alibaba Gold Supplier Service Team
Tour-guide of Alibaba.com
Introduction of My Alibaba
Agenda
Alibaba website set-up
Daily maintenance
Tour-guide of Alibaba.com
How to Search?
Tour-guide of Alibaba.com
Refer to Help to solve your
problem more easily
Display products Platform of Your account Check inquiries
To do list:
unread messages
unread buying requests
low quality products
(waiting for improve)
Online Training Program
Tool bar
View minisite
Gold Supplier learning center
Alibaba website set-up (within 1st week of account activation)
Company & Website
A. Basic Company Details B. Production & Markets
C. Company Introduction & Images D. Custom Page
8
Company & website - Basic Company Details
Tips:
Any fields marked with an asterisk
(*) are required.
Fields with the TrustPass logo
have been verified and cannot be
modified further.
The more information you provide,
the better image you will be able to
project to potential buyers.
Do not put “ other” or “others” in this
section, but fill up with specific
product/ service names
9
Company & website – Production & Markets
Note: Enter 128 characters max. Use commas to
separate the customer names. If you want to
enter trade-marked company names (e.g.
BMW , Samsung etc.), please provide
documentation to prove you are an official
partner/supplier/service provider.
10
Company Profile - Company Introduction & Images
Company Profile - Trade performance
Company Profile – Custom Data
Customs Data is a database of suppliers' shipping statistics from the U.S. Customs and
Border Protection. As a Verified Member, you have the privilege to have full access of the
Customs Data channel and claim your own profile for free. http://customs.alibaba.com/
Company Profile - Site Design & Status
Change your Alibaba website address here: one chance only
New function launched recently:
Customized Minisite Backgroud
Tips for Customized Minisite: http://service.alibaba.com/ggs/quickstart/article/Tips_for_Customized_Minisite_200004600.htm?channel=01
Company Profile - Customize Minisite
Examples for your inspiration: Timepieces, Jewelry, Eyewear: http://mlgem.en.alibaba.com/
Apparel: http://lascarf.en.alibaba.com/
Lights & Lighting: http://tsdled.en.alibaba.com/
My Alibaba - Account setting
Account setting - sub-accounts
Only admin-account is allowed to add/manage sub-accounts.
Tips:
Company contact will be shown in
your company website.
Admin-account email is able to
receive all messages as well by CC.
Inquiries are able to be sent to
sub-accounts by country/products
owners.
Alibaba website maintenance
19
My Alibaba - Messages & Contacts
A. Check & reply inquiries B. Assign and reject inquiries
C. Add, manage, block Contacts
20
Messages & Contacts - Rely to messages
20
You are able to reject unserious inquiries within 3 days.
Save up to 50
templates here
Attachments are available
Contacts - Add and get in touch with contacts
Group your contacts
Block the ones that you don’t want to receive their messages
Import contacts
22
My Alibaba - Biz Trends
a. Advisor Overview b. Performance Overview
c. My products d. My keywords
e. My User Status f. Hot keywords
23
Biz Trend - My keywords
For a specific keyword, you could learn the ranking of your products with
the keyword by clicking “View Details” under Your Product Ranking.
Regarding Products & Buying Requests, we have other trainings to discuss details.
Please check here: http://service.alibaba.com/ggs/online_training.htm
They are:
High quality product posting for improved product search ranking
Inquiry Classification & Handling
Selling Opportunities with Customized Sourcing
Products & Buying requests
25
Review:
You have to complete within the 1st month
1. Company profile
2. Member profile
3. Site design
4. Post products (PPS.)
PPS=Product Posting Service
http://www.alibaba.com/activities/post_product_service.html
One day on Alibaba.com (maintenance)
1. Sign in TradeManager
2. Sign in My Alibaba
3. Check Inquiries and reply
4. Quote for RFQ
5. Modify products OR post new products
6. Check Biz Trends for more suggestion
Products Posting Service (PPS)
Up coming trainings and Learning center
Thank You!
