Top 100 Power Players 2016

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2 0 1 6POWER PLAYERS

See more from STORES Magazine’s Top 100 Retailers 2016: n r f . c o m / t o p 1 0 0

Read more about the Top 100 Power Players: nrf.com/top100

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TOP 100 POWER PLAYERSThe Top 100 Retailers are ranked by 52/53-week annual retail sales. Segment Power Players are retailers with 2015 sales equal to or greater than 10 percent of the sales of the category leader. This year pure-play e-commerce merchants are included with the bricks-and-mortar retailers that have similar merchandise off erings.

Collectively, this year’s group of power players generated sales of more than $1.9 trillion while operating 306,011 physical stores. Of those bricks-and-mortar retailers, the highest sales per store were generated by the mass merchant-ware-house club-supercenter group, followed in order by supermarkets, department stores and the hardware/home improvement group.


Last year the U.S. Department of Transportation said consumers were keeping their cars and other vehicles 18 months longer than they did in 2007, when the average age of a family vehicle was 10 years.

“By 2020, there will be approximately 76 million vehicles in operation that are 16 years or older,” IHS Automotive notes, “up from 35 million in 2002.”

AUTOMOTIVE AFTERMARKET


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Source: Kantar RetailIncludes online sales related to respective retailers.

AUTOMOTIVE AFTERMARKET

Company 2015 USA Retail Sales (000)

Sales per Store (000)

Comp-store Change %

SalesUSA Stores

AutoZone $8,483,000 $1,700 3.8% 5,082O’Reilly Automotive 7,967,000 1,700 7.5 4,571Advance Auto Parts 4,116,000 1,000 N.A. 4,257Pep Boys 2,038,000 2,500 N.A. 809TBC Corp. / Tire Kingdom 1,919,000 900 N.A. 2,118


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Premature or not, it seems the obituaries for players in this segment are dusted off with every quarterly earnings report: Off -price retailers and superstores, combined with online and mail-order shopping, are knocking the stuffi ng out of department stores.

But venerated industry stalwarts aren’t ready to fold the tent and steal away silently.

“We are absolutely not pulling back our commitment to digital and omnichannel retailing. Mobile remains a very high priority and we continue to invest,” Macy’s CFO Karen Hoguet said to investors and analysts recently.

DEPARTMENT STORES


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DEPARTMENT STORES



Comp-store Change %

SalesUSA Stores

Macy’s $26,755,000 $33,800 -2.5% 791Kohl’s 19,204,000 16,500 0.7 1,164Nordstrom 13,972,000 44,800 2.7 312Sears Holdings 12,619,000 18,100 -9.2 696J.C. Penney Co. 12,548,000 12,400 4.5 1,014Dillard’s 6,389,000 21,500 -2 297Hudson’s Bay / Saks Fifth Avenue 6,293,000 35,400 N.A. 178

Neiman Marcus 4,972,000 54,600 5.3 91Belk 4,175,000 14,100 N.A. 296The Bon-Ton Stores 2,718,000 10,200 -1.3 267


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If all goes according to plan, this group’s lineup will be reduced when Rite Aid joins Walgreens Boots Alliance later this year. Many industry watchers believe the Rite Aid acquisition will be approved, albeit with the sale of a good number of stores as a condition.

CVS Health, which has trailed Walgreens in implementing consumer-oriented technology, has unveiled an app that lets customers order items and pick them up in store.

“We believe digital tools are the key to making health care convenient, personal and aff ordable for our customers,” says Brian Tilzer, senior vice president and chief digital offi cer for CVS Health.

DRUG STORES


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Comp-store Change %

SalesUSA Stores

Walgreens Boots Alliance $76,604,000 $9,500 1.5% 8,052CVS Caremark 72,151,000 7,500 -5 9,659Rite Aid 26,866,000 5,900 0.2 4,561Health Mart Systems 8,669,000 2,200 N.A. 3,996


DRUG STORES


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Given the impact that e-commerce, downloads and streaming has had on the sales of books and media, it’s a wonder that a bookselling retailer still qualifi es as a Power Player. But that’s what Barnes & Noble has done.

CEO Ronald Boire says the vision for the company includes making it a “lifestyle brand” with stores stocked not just with books but also giftware, gadgets, games and toys. “There is a lot of opportunity,” he says. “Everything we do around learning, personal growth and development fi ts our brand.”

ELECTRONICS AND ENTERTAINMENT


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Comp-store Change %

SalesUSA Stores

Best Buy $35,148,000 $24,900 0.5% 1,412Apple Stores / iTunes 34,949,000 130,400 N.A. 268Verizon Wireless 16,924,000 2,400 N.A. 7,145AT&T Wireless 13,868,000 6,600 N.A. 2,099Toys “R” Us 7,373,000 7,200 -0.6 1,031GameStop 6,513,000 1,600 4.8 4,089AVB Brandsource 5,344,000 1,700 N.A. 3,054Barnes & Noble 4,035,000 6,300 N.A. 638Dell / Dell Direct 3,667,000 N.A. N.A. N.A.


Sales per Store metrics excludes sales of online retailers that do not have stores.

ELECTRONICS AND ENTERTAINMENT


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With sales more than double those of runner-up DSW, Foot Locker operates a number of diff erent formats and is constantly adjusting its real estate portfolio by opening, closing, relocating and sometimes rebranding its stores. Foot Locker generated record sales in 2015 and in the fi rst quarter of the current fi scal year, improved in the earnings department.

“Our team navigated well through a variety of challenges,” said Richard Johnson, chief executive and chairman, “not the least of which were rapidly shifting product category preferences by our customers,” to achieve a 25th consecutive quarter of year-over-year sales and profi t increases.

FOOTWEAR


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Comp-store Change %

SalesUSA Stores

Foot Locker $5,573,000 $2,400 8.5% 2,314DSW 2,620,000 5,600 0.8 466Genesco * 2,319,000 900 N.A. 2,458Collective Brands 1,822,000 600 N.A. 3,114Calares (formerly Brown Shoe Company) 1,682,000 1,500 N.A. 1,125

Amazon.com (Zappos.com) 1,486,000 N.A. N.A. N.A.


Sales per Store excludes sales of online retailers that do not have stores.* Genesco includes Journeys Group, Lids Sports Group and Schuh Group.

FOOTWEAR


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“Apparel [retailing] is structurally changing,” says Bryan Gildenberg, chief knowledge offi cer with Kantar Retail. “TJX is now the biggest apparel seller in the country — more apparel than Macy’s, more than Walmart, more than any other specialty chain.”

TJX, parent of TJ Maxx and Marshall’s, rang up corporate sales growth of 6 percent last year. After posting a 7 percent same-store sales increase in the fi rst quarter of this year, CEO Ernie Herrman declared, “We are convinced that we are growing our customer base and gaining market share.”

GENERAL APPAREL


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* TJX excludes sales related to HomeGoods banner and estimated value of home goods category at TJMaxx.

GENERAL APPAREL



Comp-store Change %

SalesUSA Stores

TJX * $18,107,000 $8,500 5% 2,142Gap 12,604,000 5,200 -4 2,403Ross Stores 11,930,000 8,300 4 1,446Burlington Coat Factory 5,036,000 9,100 0.7 555H&M 3,938,000 9,500 N.A. 415American Eagle Outfitters 3,076,000 3,400 7 904Abercrombie & Fitch Co. 3,030,000 4,000 -3 752The Men’s Wearhouse 2,996,000 1,900 4.9 1,603Ralph Lauren Corp. 2,773,000 9,200 N.A. 300Urban Outfitters 2,713,000 5,500 2 492J.Crew Group 2,416,000 4,600 -8.2 520Forever 21 2,365,000 4,700 N.A. 500Express 2,243,000 3,500 6 636


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The Home Depot is a good example of how retailers in the physical world can compete with cut-rate rivals operating solely online. CEO Craig Menear has said that as much as a quarter of the merchandise Home Depot carries could be vulnerable to price-cutting competition from web merchants, yet that certainly has not been true this year.

The Home Depot is one of the 10 biggest e-commerce retailers in the country by most measures, generating close to $5 billon in business online last year.

HARDWARE AND HOME IMPROVEMENT


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HARDWARE AND HOME IMPROVEMENT



Comp-store Change %

SalesUSA Stores

The Home Depot $79,297,000 $40,400 7.1% 1,965Lowe’s Companies 57,486,000 31,800 4.8 1,805Ace Hardware 15,343,000 3,600 N.A. 4,311Menard 10,217,000 34,800 N.A. 294


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Ulta has been something of a Wall Street darling, with the price of its shares soaring more than 50 percent over the last 12 months. Ulta has an unusual model for its bricks-and-mortar operations, in part because it off ers mass, prestige and private label goods as well as salon products and services under one roof.

In the second quarter of the current fi scal year, Sally Beauty increased spending on such things as upgrading its information technology systems, higher recruit and compensation expenses, and increased advertising.

HEALTH AND BEAUTY


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Comp-store Change %

SalesUSA Stores

Ulta Salon, Cosmetics & Fragrance $3,715,000 $4,300 11.8% 874

L Brands (Bath & Body Works) 3,301,000 2,100 5 1,574

Sally Beauty Holdings 2,838,000 700 2.9 3,997Sephora (LVMH) 1,697,000 5,100 N.A. 330


HEALTH AND BEAUTY


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Hobby Lobby has redesigned its website in order to make it more mobile-user friendly, even though an internal survey revealed that about 18 percent of its cus-tomers didn’t even know they could make purchases online and two-thirds said they would rather shop in stores than online.

Earlier this year, Michaels Stores paid $150 million to acquire Pat Catan’s, an arts and crafts retailer with more than 30 stores in Ohio, Pennsylvania, West Virginia, Michigan and Indiana. Among Michaels’ highlights were a 15 percent gain in operat-ing income and a 25 percent increase in free cash fl ow.

HOBBY AND CRAFT


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HOBBY AND CRAFT



Comp-store Change %

SalesUSA Stores

Michaels Stores $4,479,000 $3,800 N.A. 1,186Guitar Center 2,889,000 7,000 N.A. 415Hobby Lobby Stores 2,752,000 4,000 N.A. 692Jo-Ann Stores 2,531,000 3,000 N.A. 847



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It may be the result of increased activity in the housing market, but home goods retailers are on a roll. New home sales posted double-digit increases this spring and there’s still “a shortage of shelter,” says Ivy Zelman, chief executive of Zelman Associates.

“The U.S. is at a 30-year low of inventory available for sale,” she says. “We are predicting double-digit housing starts growth this year, next year and in 2018.”Home goods retailers are benefi tting as people change residences and add furniture, housewares and home décor when they do.

HOME GOODS


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HOME GOODS



Comp-store Change %

SalesUSA Stores

Bed Bath & Beyond * $11,820,000 $8,300 1% 1,431Ikea North America Svcs. 4,759,000 116,100 N.A. 41Williams-Sonoma 4,757,000 8,100 3.7 589TJX (HomeGoods) ** 3,871,000 7,400 5 520Wayfair 1,943,000 N.A. N.A. N.A.Pier 1 Imports 1,805,000 1,800 0.7 985Overstock.com 1,658,000 N.A. N.A. N.A.Nebraska Furniture Mart 1,399,000 349,700 N.A. 4


Sales per Store metrics excludes sales of online retailers that do not have stores.* Bed Bath & Beyond excludes Harmon.

** TJX equals HomeGoods banner only and estimated value of home goods category at TJMaxx.


Tiff any took a stance on counterfeit merchandise when it withdrew from the International AntiCounterfeiting Coalition to protest the organization’s acceptance of Alibaba Group Holding as a member. Tiff any and fellow Power Player Coach are routinely victimized by counterfeiters selling wares on e-commerce portals operated by Alibaba.

Signet had a much more upbeat year, with annual sales growing 14.2 percent among its brands that include Kay Jewelers, Zale, Jared, People and Piercing Pagoda. Same-store sales rose 4.1 percent.

JEWELRY AND ACCESSORIES


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JEWELRY AND ACCESSORIES



Comp-store Change %

SalesUSA Stores

Signet Jewelers $4,964,000 $17,000 N.A. 2,909Coach 2,144,000 4,200 N.A. 514Tiffany & Co. 1,754,000 18,500 -6 95Claire’s Stores 949,000 600 N.A. 1,626Helzberg’s Diamond Shops 842,000 3,700 N.A. 227The Kroger Co. (Fred Meyer Jewelers) 549,000 1,700 N.A. 323



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As infl uential and disruptive as Amazon is, it still ranks as the smallest retailer in this category. The largest, Walmart, is responding to recent tepid fi nancial performance by “improving our stores, adding critical capabilities and deepening relationships with customers,” President and CEO Doug McMillon told 14,000 attendees of the company’s annual meeting last month.

Costco has been slow to exploit e-commerce and mobile apps with curbside delivery and makes no bones about its choice. “We know that when you come in-store, you’re going to buy a lot more than when you shop online in general,” says CFO Richard Galanti.

MASS MERCHANTS


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MASS MERCHANTS



Comp-store Change %

SalesUSA Stores

Wal-Mart Stores $340,347,000 $75,100 0.4% 4,534Costco 83,545,000 175,500 7 476Target 73,226,000 41,300 2.1 1,774Amazon.com * 60,133,000 N.A. N.A. N.A.



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All-day breakfasts boosted some fast food chains, as did the bundled promotions of the four-or-fi ve items for $4 or $5 variety. But a fi ckle public looked elsewhere to satisfy its hunger once the weather started turning warmer, with customer traffi c increases slowing to less than 1 percent, according to some industry trackers.

For the restaurant industry as a whole, year-to-date comparable sales growth peaked in February at 3 percent.

RESTAURANTS


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RESTAURANTSCompany 2015 USA Retail

Sales (000)Sales per Store

(000)

Comp-store Change %

SalesUSA Stores

McDonald’s $35,837,000 $2,500 0.5% 14,259YUM! Brands 19,363,000 1,100 N.A. 17,392Starbucks 14,124,000 1,100 7 12,521Subway 13,901,000 500 N.A. 27,464Burger King Worldwide 10,342,000 1,300 N.A. 7,776Wendy’s 8,949,000 1,600 3.3 5,722Dunkin’ Brands Group 8,206,000 800 1.4 10,934DineEquity 7,230,000 2,100 N.A. 3,482Darden Restaurants 6,738,000 4,400 N.A. 1,530Chick-fil-A 6,139,000 3,100 N.A. 1,984Jack in the Box 5,030,000 1,700 N.A. 2,910Panera Bread Company 4,959,000 2,500 N.A. 1,972Domino’s Pizza 4,810,000 900 N.A. 5,200Chipotle Mexican Grill 4,450,000 2,200 N.A. 1,987Sonic 4,367,000 1,200 7.3 3,526Bloomin’ Brands 3,849,000 3,000 0.5 1,283CKE Restaurants 3,713,000 1,200 N.A. 2,991Brinker International 3,652,000 2,800 N.A. 1,308



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Kantar Retail projects small-format value will be the fastest-growing bricks-and-mortar segment over the next fi ve years, expanding 6.6 percent annually through 2020.

Segment leaders Dollar General and Dollar Tree, which is currently digesting its acquisition of Family Dollar Stores, have been adding more coolers and freezers to their stores to better compete with traditional supermarkets.

“Dollar stores’ consumable goods now represent over two-thirds of their total SKUs,” says Richard J. George, professor emeritus of food marketing at St. Joseph’s University’s Haub School of Business. “The dollar store phenomenon will only continue to grow.”

SMALL-FORMAT VALUE


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SMALL-FORMAT VALUE



Comp-store Change %

SalesUSA Stores

Dollar General $20,369,000 $1,600 2.8% 12,483Dollar Tree 19,943,000 1,500 2.5 13,626Big Lots 5,191,000 3,600 1.8 1,449Fred’s 2,121,000 3,300 0 642



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Turmoil might be a good word to describe the sporting goods segment right now. Sports Authority’s much-dissected demise opens plenty of opportunities for its former rivals in the form of both store locations and increased leverage with sporting goods, footwear, and apparel suppliers.

An auction of Sports Authority’s leases is expected later this year; this is what such competitors as Dick’s Sporting Goods, Modell’s and others are waiting for. “There is a small group of stores we would love to get,” Dick’s chief executive Edward W. Stack told Wall Street investors and analysts on a recent conference call.

SPORTING GOODS


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SPORTING GOODS



Comp-store Change %

SalesUSA Stores

Dick’s Sporting Goods $7,257,000 $9,800 -0.2% 741Academy Ltd. 4,513,000 21,600 N.A. 209Sports Authority 3,579,000 7,600 N.A. 470Cabela’s 3,154,000 46,400 2.2 68Bass Pro Shops 3,094,000 40,700 N.A. 76Recreational Equipment Inc. 1,800,000 12,600 N.A. 143Gander Mountain Co. 1,426,000 8,900 N.A. 161Big 5 Sporting Goods 1,029,000 2,300 1.3 438Hibbett Sports 943,000 900 -0.4 1,044Modell’s Sporting Goods 790,000 5,100 N.A. 155Leslie’s Poolmart 737,000 800 N.A. 881



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With a marriage of their corporate parents taking place in Europe, Dutch-controlled Ahold U.S.A. and Belgian-owned Delhaize America are combining to create a unique network of grocery stores along the East Coast.

Publix is one of those supermarkets with a cult-like following that has propelled to the top of the list of retailers rated for customer experience in the annual rankings by Temkin Group. With a calling card like that, Publix has been able to keep pushing northward from its Florida base and is heading for the nation’s capital.

SUPERMARKETS


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SUPERMARKETS



Comp-store Change %

SalesUSA Stores

The Kroger Co. $102,895,000 $30,100 N.A. 3,424Albertsons 58,443,000 25,300 N.A. 2,311Publix Super Markets 32,633,000 24,800 4.2 1,314Ahold USA / Royal Ahold 26,350,000 33,400 -1.3 788Aldi 22,781,000 12,000 N.A. 1,903H-E-B Grocery 20,245,000 66,200 N.A. 306Delhaize America 17,461,000 13,600 2.2 1,288Wakefern / ShopRite 15,400,000 45,700 N.A. 337Whole Foods Market 14,849,000 36,000 N.A. 412Wal-Mart Stores (Neighborhood Market) 12,761,000 19,700 N.A. 648

SUPERVALU 11,647,000 7,300 -2 1,586



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The biggest specialty store seller of ladies’ apparel is showing a little wear and tear. L Brands, parent of Victoria’s Secret, reports that comparable store sales slumped in the early months of this year, coming off a 2015 in which Victoria’s Secret enjoyed a 5 percent same-store sales increase.

To cut costs, Victoria’s Secret will stop publishing its catalog and get out of the swimwear business. Eliminating the catalog — 300 million of which were printed annually — should save the company up to $150 million a year.

WOMEN’S APPAREL


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WOMEN’S APPAREL



Comp-store Change %

SalesUSA Stores

L Brands * $7,666,000 $6,700 5% 1,147Ascena Retail Group 4,721,000 1,200 -1 3,820Chico’s FAS 2,730,000 1,800 -1.5 1,520Ann Inc. 2,620,000 2,600 N.A. 1,027The Talbots 1,212,000 2,400 N.A. 513Charlotte Russe 1,003,000 1,800 N.A. 548The Cato Corporation 1,001,000 700 N.A. 1,372New York & Co. 950,000 1,900 3.1 490


* L Brands excludes Bath & Body Works


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of Top 100 Retailers.

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