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This lesson explains the 7 elements of the communication process and how each element can impact your communication experiences in a positive or negative way. Learning how to use each element is key to building effective communication skills. Some slides contain video and audio and may not work correctly in this format. To see the complete video, visit my website at www.communicationtwentyfourseven.com.
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Communication
Lesson One – The Communication Process
What is the GOAL
of communicati
on?
Communication “Process”
process* – a series of actions that produce something or
that lead to a particular result
*Process. (n.d.). Retrieved August 8, 2014, from http://www.merriam-webster.com/dictionary/process
Communication Process
Message
ReceiverChannel
FeedbackEnvironment
Interference
Sender
Communication Process
Sender Message Receiver
Encodes Decodes
Feedback
Channels
Technology
Visual
Auditory
Communication Process
Sender Message
Receiver
Encodes Decodes
Feedback
Channels
Technology
Visual
Auditory
Environment
Culture
Physical Setting Time of Day
Communication Process
Sender Message
Receiver
Encodes
Decodes
Feedback
Channels
Technology
Visual Auditory
EnvironmentCulture
Physical Setting Time of Day
ExternalInterferen
ce
Communication Process
Sender Receiver
Interference
Communication Process
Sender Message ReceiverEncodes Decodes
Feedback
Channels
Technology
Visual
Auditory
Environment Culture
Physical Setting Time of Day
Interference(InternalExternal)
Communication “Process”
process* – a series of actions that produce something or
that lead to a particular result
*Process. (n.d.). Retrieved August 8, 2014, from http://www.merriam-webster.com/dictionary/process
Communication Goal?
Create a shared meaning.
Final Lesson…
The message you send may not be the message received.
• This lesson was brought to you by Communication TwentyFourSeven.
• Slides created and narrated by Jennifer Furlong.
• This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/4.0/.
• Please visit my website often for more lessons and updates!