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Nonprofit Analysis: Beyond Metrics
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Nonprofit Analysis: Beyond MetricsTactical Philanthropy Track
CN 2.03-Dimensional Rating System Prototype*
Presented by Ken Berger, President & CEO
SOCAP10San Francisco, California
October 5, 2010
*Prototype for purpose of illustration only and in no way represents the final product.
THE EVOLUTION OF CHARITY NAVIGATOR2001 – FORMED WITH A MISSION TO BE A DONOR’S GUIDE TO INTELLIGENT GIVING.
2002 – 2007 - USED IRS DATA (990’S) BECAUSE MANY NONPROFITS DIDN’T LIKE US! IT WAS THE ONLY DATA AVAILABLE FOR META ANALYSIS.
2008 - ANNOUNCED PLANS TO REVAMP RATING SYSTEM TO MOVE TO 3-DIMENSIONAL
2009 - FORMED ADVISORY PANEL
2010 - RECEIVED HEWLETT GRANT TO LAUNCH VOLUNTEER STUDENT RATING PILOT PROJECT TO SCALE UP & FIDELITY CGF TRUSTEE’S PHILANTHROPY FUND FOR STRATEGIC PLANNING .
CN 2.0 - From One Dimensional to 3-Dimensional
20
40
60
80
100
120
2002
to 201
020
11
2012
& B
eyon
d
% W
eig
ht o
f Rat
ing
Effectiveness/ Results
Accountability/ Transparency
Financial
100%Financial
33.3% Account-Ability/Trans-
parency
+66.6%
Financial
50%Effectiveness/Results
+17%
Accountability/Transparency
+33%
Financial
SCALING UP: 6 Steps to a 3-Dimensional Rating System
July 2010
Accountability &TransparencyMethodology
Launched (achieved)
Fall/Winter 2010
Financial Metrics
Revised (in process)
July 2011
Methodology to Measure Effectiveness/Results
Launched (provided adequate funding is secured
to scale up)
Accountability & TransparencyNow Part of Star Rating (data will have been collected for all charities
in CN’s database at this point)
July 2012
Effectiveness/Results Dimension Now Part of Star Rating (assuming data has now been collected for all charities in CN’s database)
July 2013
Incorporation of reviews/data into Effectiveness/Results Dimension (e.g.
beneficiary satisfaction, volunteer reviews,expert reviews and independent impact
evaluations.)
1
2
3
4
5
6
FINANCIAL
(33 Points)
ACCOUNTABILITY/
TRANSPARENCY
(17 Points)
EFFECTIVENESS/
RESULTS
(50 Points)EFFICIENCY
(10)
SUSTAINABILITY
(23)
Overhead
(3 yr. moving average)
•Working Capital•Current Ratio Web Site & 990s
Keystone/NPC
6 Questions &
3rd Party Reviews
Low
Risk
27 – 33 15 – 17 38 – 50
Moderate
Risk
22 – 26 13 – 14 26 – 37
Intermediate Risk
18 – 21 11 – 12 12 – 25
Significant Risk
13 – 17 9 – 10 8 – 11
0 Stars High Risk < 13 < 9 < 8
FINANCIAL
0 – 4 STARS
33 Points Max
DCCK: 27 out of 33
ACCOUNTABILITY/
TRANSPARENCY
0 – 4 STARS
17 Points Max
DCCK: 14 out of 17
EFFECTIVENESS/RESULTS
0 – 4 STARS
50 Points Max
DCCK: 41 out of 50
0VERALL SCORE: 0 – 4 STARS; 100 POINTS; RISK LEVELDCCK SCORECARD: 82/100 POINTS Low Risk
EFFECTIVENESS/RESULTS6 Questions*
50 Points Total Maximum
*For this prototype, we are using 6 questions devised by Keystone Accountability and New Philanthropy Capital.
QUESTION Max Points DCCK Score
1. What is the charity’s commitment to reporting results? 5 5
2. How does the charity demonstrate the demand for its services? 3 3
3. Does the charity report its outputs (what it does)? 3 3
EFFECTIVENESS/RESULTS6 Questions
50 Points Total Maximum
QUESTION Max Points DCCK Score
4. Does the charity report its outcomes (defined as the identifiable differences that it makes through its work)?
15 15
5. What is the quality of evidence for reported results? 12 7
6. Does the charity adjust and improve in light of its results? 12 8
DCCK SCORE: 41 OUT OF 50 Rating:
EFFECTIVENESS/RESULTS3rd Party Evaluations/Reviews
Weighted score based on quality and rigor of data:
1. Volunteer Reviews2. Primary Constituents Feedback3. Independent Expert Reviews4. Independent In-depth Research and
Analysis