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Team Nightingale's We're Going to Make Millions project. A business pitch for homemadehome.com - a DIY and crafts platform that enables users to do projects in their own time with the added benefit of 2-way interaction with tutors.
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homemadehome.comHow to make stuff.
The idea
A community built on a platform where people learn and teach others how to make
stuff.
On the platform online tutorials, courses and 1-2-1 sessions between tutors & users are
facilitated.
‘Teachers’ earn money for their knowledge, ideas & assistance and build a reputation as
an expert in their field through ‘user’ reviews.
‘Users’ find a wealth of ‘how-to’ content & courses (some free, some paid), but also
have the opportunity to pay for specialist 1-2-1 advice specific to the task they are
planning to undertake.
Home Made Home is a DIY & Craft community for people who love where they live
Everyone should have a happy, beautiful home. With the right tools and knowhow,
every person can create a place that fits their personality
Home Made Home helps you bring out the best in you home by putting you in touch 1 on 1 with experienced likeminded professionals
What we believe in:
Market opportunity
Worldwide a trend is rising known as ‘maker culture’
Our aim is the UK market:a DIY multiples market worth over £7bn.
And a crafts sector of £4.4bn (which is equal to the size to the British petrochemical
industry).
“The preference for smaller scale, lower cost home improvement projects such as decorating;
upgrading home furnishings and garden projects are expected to remain popular … Consumers are
likely to undertake DIY tasks themselves rather than ‘Get Someone In’. This will continue to benefit the
DIY companies and particularly those with a greater emphasis on the consumer, rather than the trade.”
source: AMA Research DIY Multiples Market UK 2010-2014
It’s win-win situation.With a stagnated housing market the trend moves to DIY; improve don’t move. As the
housing picks up more people will be taking on properties in need of renovation.
Etsy.com, an online marketplace for handmade items sold $62.8 million of goods in March 2013 alone. Folksy, which launched
in 2008 and focuses exclusively on UK designers and makers, says sales increased
by 526% from June 2009 to June 2012.
Competitive environment
Of course we have to consider these alternatives:
1) Get the man in – use an actual contractor.2) Buy it ready-made.
However, our market research shows that DIY and crafts are the increasingly popular
choice.
Offline there’s also competition fromIn-Store Courses (B&Q charging £10 for 2-
4hr face to face training / workshop). As well as books and how-to guides.
Online content, such as tutorials found on Youtube or sites like makerzine.com, are a
free alternative to the content on our platform.
These videos and websites do not, however, offer the tools, advice and tutoring that
empowers our users to undertake the DIY / crafts project of their choice with confidence.
Some platforms exist where teachers can create and offer courses and tutorials. Such
as skillshare.com and craftsy.com
We differentiate from it by aiming on the UK market and its specific cultural demands.
With a focus on DIY and crafts and by offering 1-2-1 tutoring.
Target Customers
Toby, DIY expertABC1
25-55 years oldmarried
Michelle, crafts enthusiastABC1
25-55 years oldmarried
Craft
DIY
The need
Both sick of trailing irrelevant blogs
Require a one stop searchable community
HomemadehomeConnect 1:1 with DIY
& crafts experts
The Platform
A preview of what the platform May look like for desktop.
And for mobile, so you can learn on the go.
HMH’s Learning Management System
Our learning management system (LMS) will be built in HTML5 to allow for easy integration
of video content across all devices – a key factor when you’re trying to replicate what’s
being explained or demonstrated to you.
For clinics and 1-2-1 sessions an iframe will be embedded into the site allowing users to interact with their teacher using our video-conferencing platform of choice (GoToMeeting for example).
Mobile users shouldn’t have a problem streaming pre-recorded tutorials and for clinics and 1-2-1 sessions they will be directed to the
AppStore or Play Store where they will be prompted to download the native app.
In order to enable better quality viewing of recordings and tackle file-size and bandwidth issues, files will be compressed and stored on
the cloud. Shortcuts to content already paid for will be provided and can be saved locally.
Use of the cloud hosting keeps site running costs to a minimum. The use of a third-party
video-conferencing platform such as GoToMeeting provides an affordable platform for interactive sessions plus 24/7 technical support.
Marketing & Sales
Celebrity Endorsement
Affiliating a celebrity to our brand would really
propel us to another level. Average cost
depends on the celebrity and what
exactly we would want them to do for the
brand.
PR activity
PR activity when the site launches can contribute
to driving visits to the site. We can also look
into press releases, and targeted e-newsletters to
reach a target group
Craft press titles
These would be great to reach craft and DIY fans. We could utilise relevant environments and adjust
copy to appeal to different audiences. Average full
page cost - £700
Offline promotional opportunities
Online advertising
Display activity - behavioural targeted to DIY and craft enthusiast
PPC campaign targeting long tail keyword terms related to DIY and crafts
Secured customer
Once customer data has been captured emails are sent regarding the latest courses and discounts
Referral scheme – credits that can be redeemed against classes for any friends referred to Home Made Home by a current customer
Highlight major influencers in the DIY and Craft blogosphere, using Hootsuite & Buzzstream
Teaching focus: approach blogs and encourage them to earn extra revenue by sharing their knowledge on our platform
Influence focus: provide bloggers with free access to our community in return for articles, banners and reviews on their site.
Blogger outreach
• Content focused on users posting their craft products and DIY fixes
• Competitions where the user is rewarded with community credits for the best project
• Top tips from our teachers
• Use of pictures and vine content
• Craft boards focused on how homemade items have been used in the home
• DIY boards focus on before and after pics
Social media
A crowdsourced event to turn a run down dilapidated house into a home that anyone would love to live in. Utilise our social media channels to raise awareness of a 24 hour craft and DIY event.
Members post ideas to a Pinterest board to enter. We then select 100 of the best member ideas to attend 3 hour slots to improve
the house. YouTube channel, Facebook, Twitter and Pinterest updates.
After 24 hours the house is valued house and put on the market. All profit from the sale is given to charity.
Crowdsourced PR Event
Revenue model
We will explain the revenue model by taking some steps through the customer journey,starting with someone who wants to teach.
Register
Registration is free, no monthly fees (encourages network growth)
Build your profile
What services do you offer?When are you generally available to teach?
What content do you want to upload / create?
Pricing
Name your price for the skill(s) you want to sell.Guideline prices are suggested, (benchmarked against
similar content providers to create a competitive marketplace).
Commission structure
Initially we will take 15% of any sales, user pays the price they see. Average course cost = £40 (no limit on
number of students). 1-2-1 session cost = £10, for up to 20 min.
Feedback
User leaves feedback at the end of the session which is posted to the teacher’s profile
Commission rate drops as low as 10% as star rating for the teacher increases (we reward great teachers).
Additional revenue streams
Affiliate activity / Cross sell – packaging up the tools & materials required for the course will also drive
revenues via commissions of 3-5%.Consultancy for teachers to help self promotion, drive
up student uptake, improve their profiles for a reasonably low price (better content = more students).)
Why invest in this?
• Traditionally offline classroom environment: there is currently no country-wide coverage of classroom tuition as most courses are offered in larger urban areas only
• Only site in the UK that offers 1-2-1 online tuition for DIY and crafts.
• Growing community of DIY’ers and Crafters in the UK.
DIY is a very large area of mistrust with an initial feeling of ‘how much should this really cost?’ mentality. HMH allows the consumer to do one of three things:
•Gain confidence and know-how on how to do project themselves
•Gain knowledge around the project to make a more informed offline decision (remove the ‘Fear of the Unknown’ element to hiring contractors)
•Use the HMH to find a contractor in their area, and use the HMH rating system to ensure the contractor is well referred and reputable.
Thanks for your time!