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How to Find the Best Language Services Provider for Your Business

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Page 1: How to Find the Best Language Services Provider for Your Business

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by®

Page 2: How to Find the Best Language Services Provider for Your Business

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Finding the right language support

for your business can feel overwhelming.

Page 3: How to Find the Best Language Services Provider for Your Business

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According to the U.S. Census Bureau, there are 25 million people (and growing) in the United States who

speak English "less than very well."

To effectively communicate with these individuals, it’s crucial that your business offers language services.

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5

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1990 2000 2010 2013

mill

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Limited English Speakers in the U.S.

Did you know?

Page 4: How to Find the Best Language Services Provider for Your Business

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But what should you be looking

for in a provider?

Page 5: How to Find the Best Language Services Provider for Your Business

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One platform that addresses all of your language needs

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You shouldn’t need multiple vendors or tools just to

communicate with your multilingual customers. Find a

provider that offers one, unified platform to order,

manage and track language services, including:

One platform that addresses all of your language needs

• On-demand telephone interpreting• Video remote interpreting• Email & chat translation.

• Document translation• On-site interpreting• Transcreation & localization.

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A provider that doesn’t keep you waiting

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A provider that doesn’t keep you waiting

When it comes to telephone interpreting,

connect times are kind of a big deal. Find a provider

that offers super speedy connect times.

Connections-within-seconds-not-minutes-speedy.

Page 9: How to Find the Best Language Services Provider for Your Business

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Instant connections with qualified interpreters

Page 10: How to Find the Best Language Services Provider for Your Business

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Instant connections with qualified interpreters

Qualified interpreters ensure accurate and effective

communication with your limited-English speakers.

Qualified interpreters have at least

2 years of professional interpreting experience;

are familiar with your industry specific terminology;

and are alert to cultural sensitivities.

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24/7 support, 365 days a year

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Your business may not operate the traditional 9 to 5, so find a

partner that’s just as flexible. Your business needs a language

services provider that offers interpreting and translation

services around the clock.

24/7 support, 365 days a year

Page 13: How to Find the Best Language Services Provider for Your Business

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Want to know more? Check out our handy checklist for everything you should look for in a

language services provider.