Upload
adirc
View
398
Download
3
Embed Size (px)
Citation preview
Fabrice Doreau Head of Strategy Atos - Olympics and Major Events
Digital Transformation for the Olympic Games
Who are we?
€11,2bn 2015 revenue
100.000 headcount
72 countries
Global Digital Services Leader
that accelerates progress by uniting people, business and
technology
Your business technologists. Powering progress
2 Trusted Partner for your Digital Journey
Re-design consumer
experience and end client engagement
Develop existing business models
to take advantage of new, agile
Digital networks
Ensure your infrastructures, personnel, and customers are secure and compliant
Assure the excellence, efficiency, and resilience of businesses and operations
OPERATIONAL EXCELLENCE
TRUST & COMPLIANCE
BUSINESS REINVENTION
CUSTOMER EXPERIENCE
Manufacturing, Retail & Transport (MRT)
Financial Services (FS)
Telecom, Media & Utilities (TMU)
Public & Healthcare (PH)
Digital Transformation Leveraging Atos Global Market Knowledge and Portfolio
3 Trusted Partner for your Digital Journey
Atos and the Games embracing Digital Transformation Turning the event into a global and fully connected experience
Contract for the provision of IT Services for the IOC extended until 2024
Long-term relationship
based on trust and proven performance since
Barcelona 1992
4 Trusted Partner for your Digital Journey
But what is behind?
Equivalent to a business of 200,000 employees, addressing 4 billion customers, operating 24/7, in a new territory, every 2 years
4BN Worldwide viewers
37 Competition venues with complete IT infrastructure
300,000 + accreditations
RIO 2016
30,000 media
14,700 + athletes
0 IT security impact
Customer Experience Trust & Compliance
5 Trusted Partner for your Digital Journey
But what is behind?
Equivalent to a business of 200,000 employees, addressing 4 billion customers, operating 24/7, in a new territory, every 2 years
Operational Excellence Business Reinvention
RIO 2016
6 Trusted Partner for your Digital Journey
70,000 volunteers - with online portal
200,000 testing hours
+++ digital, social games
80 different systems and
applications
250 servers
Cloud services
…..Well…this will say it all….!
Sorry! Can you do it again? We were re-booting!
7 Trusted Partner for your Digital Journey
Our recipe?
Bringing together people, processes and technology
Program Management
Critical Games Applications
Systems Integration
Application & Systems Mgmt
Operations Management
IT Security Cloud Services
8 Trusted Partner for your Digital Journey
The Olympic Challenges
Cloud
Operational readiness
Innovation New environment every 2 years
Smarter communications
On time
Cyber security & risk
Large scale & complex
On budget Resourcing
High visibility
Digitisation
Sustainability Business Reinvention
Custo
mer
experi
ence
Tru
st
&
Com
pliance
Operational Excellence
Powering progress
9 Trusted Partner for your Digital Journey
Over 4 years of preparation: For 3 weeks peak time
Onsite staff*
3,500
500
200
50
15
2012
• Master plan • Responsibilities matrix
• Business requirements
• Systems infrastructure
• Test lab
• Build Systems
• Build Testing Facilities
• Integration tests
• Acceptance tests
• Systems tests
• Test events
• Multi Sport tests
• Venue deployment
• Disaster recover
• Technical rehearsals
GAMES TIME
Olympic Games
• 5-21 Aug 2016
Paralympic Games
• 7-18 Sept 2016
OPERATE
TEST
PLAN
DESIGN
BUILD
2013 2014 2015 2016
*IT resources (including volunteers, committee and partners)
10 Trusted Partner for your Digital Journey
Technology Partners And 30+ providers
Media News Reuters
Associated Press USA Today
Press Association
Other Providers Bios/ Historical Results
Weather
Partnership Management: Value creation ecosystem
IOC OCOG
Media/ News
Govt.
Tech Partners
OBS (Olympic
Broadcasting Services)
Security Sector
Other Providers
11 Trusted Partner for your Digital Journey
Ensuring key systems are in place: Before…
Supporting Rio2016 recruit up to
70,000
volunteers
Volunteer portal
Sport entries & qualifications
Collects and processes data for
each of the
14,700 athletes eligible to
compete in the Games
Accreditation
Identifies accredited participants,
manages registration, assigns access privileges and
provides access control information
for 300,000
people
Workforce management
At work long before the Games start, support the HR
departments with all functions needed for
managing interviewing and training staff and
volunteers
Games Management System
12 Trusted Partner for your Digital Journey
Ensuring key systems are in place: During
Information Diffusion System
On Venue Results
Venue Commentator Information
System (CIS)
Timing & Scoring
TV Audience
Central
Remote
Central Systems
Internet Websites
World News Press Agencies
Broadcasts & IFs
Printed Reports
Info +
Remote CIS MyInfo +
Dis
trib
ute
d
Pri
nting
Commentator Information System
Scoreboard/ Video board
13 Trusted Partner for your Digital Journey
Olympic Video player powered by SMART technology for compelling content consumption
Sports Media Application in Real Time player
Multiscreen solution
Live & VOD streaming synchronized in real time with results, stats and multi-audio commentaries
Sport information on the time bar for instant access to key moments from different angles
Powerful search and navigation
Automatic personalized recommendations
Social Media integration
CMS included for editorial content and player behavior
14 Trusted Partner for your Digital Journey
But we go beyond. We see step changes in how disruptive technologies – Big Data, Cloud and Cyber Security - address emerging challenges and make a major impact.
Like in any
business…
15 Trusted Partner for your Digital Journey
Real-time Data analytics for safe-keeping the Games
0 impact on the Games
16 Trusted Partner for your Digital Journey
Cloud has made it into the Olympics squad
Ensuring agile, flexible and scalable operations
Delivery Partner
18 Trusted Partner for your Digital Journey
Services
Integrated Support
Framework
Centralized Model
New Centralized Delivery
The new delivery model is a paradigm shift from a ‘build each time’ to a ‘build once’ model delivering services over the cloud that creates significant efficiencies and operating flexibilities.
19 Trusted Partner for your Digital Journey
Operations Distributed Technical Operations Center
Central Service Desk 1st Level Support
Main TOC 2nd Level Support
Venues 2nd Level Support
TTOC 3rd Level Support
Venues 2nd Level Support
Venues 2nd Level Support
Venues 2nd Level Support
20 Trusted Partner for your Digital Journey
Effective global delivery model supported by Atos Ecosystem
USA EMC
TBD 2024 OCOG
Project Team
Japan Tokyo 2020
Project Team
South Korea
Pyeongchang 2018 Project Team
Switzerland IOC
Timing and Scoring Partner
Benelux Cloud
Services China
Beijing 2022 Project Team
Spain Competence
Centre Product Development
Service Delivery Integration Lab
21 Trusted Partner for your Digital Journey
Your business technologists. Powering progress
As soon as the closing ceremony is over, we decommission.. and start all over again
Your business technologists. Powering progress
The Paralympic Games Numbers at a Glance
Larger than the Winter Games
In Rio:
4,350 Athetes from 176 countries
528 Medals Events
23 Sports
21 different venues
11 days of competition