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About SaasTen Technologies We are one of the pioneer in cloud computing consulting. We are an leading partner of Salesforce.com and Google Enterprise, prominent cloud player in the world. We have extensive and proven experience and know-how in on-demand implementation and integration in various industry. Strong local implementation support. We have good understanding of local needs. Faster Implementation with “No Intricacy”. We put our customer need at first. Offers expertise led solutions for : Customer Relationship Management Telemarketing Loyalty / Reward Management Social Enterprise Cloud Integration Service Mobile Cloud Application

Salesforce sales automation

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Only salesforce.com offers an on-demand solution that meets the varied needs of everyone from small businesses to large, global organizations. Salesforce SFA provides your sales team with a complete customer view that is shared with support and marketing in real time, so you can track and optimize your pipeline and ultimately close more deals. At a glance, here is some of the key features of Sales Cloud: 1. Account & Contact Management 2. Marketing and Lead Management 3. Opportunities Management 4. Activity management. 5. Report and Analytic 6. Forecasting 7. Approvals and workflow 8. Chatter 9. Integrated Content libraries

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Page 1: Salesforce sales automation

About SaasTen Technologies

• We are one of the pioneer in cloud computing consulting. • We are an leading partner of Salesforce.com and Google

Enterprise, prominent cloud player in the world. • We have extensive and proven experience and know-how in

on-demand implementation and integration in various industry.

• Strong local implementation support. • We have good understanding of local needs. • Faster Implementation with “No Intricacy”. • We put our customer need at first. • Offers expertise – led solutions for :

Customer Relationship Management

Telemarketing

Loyalty / Reward Management

Social Enterprise

Cloud Integration Service

Mobile Cloud Application

Page 2: Salesforce sales automation

Vision

To create business value for our clients through innovative Cloud Services and new strategic business initiative, supported by industry best practice and modern technology.

Mission

To be the preferred Cloud Computing Solutions Provider and Consulting in Indonesia with innovative and affordable solution.

Our Vision & Mission

Page 3: Salesforce sales automation

Build

& Fix

Unit Testing

Demo

• Requirement Confirmation • Analysis and

•Design

•Setup and customize • Build & Development

•Integration •Demo

•User Training

• Admin Training

• SIT Testing • UAT Testing

• Go Live •Project Wrap up

• Warranty Support

Discovery Configure & Build Training Testing Wrap Up

Got

Bug

Fixing Testing

“..with Iterative Approach to

ensure better Accuracy &

Quality of our

implementation...”

Our Methodology

Page 4: Salesforce sales automation

#1 in Cloud Computing and CRM

#1 World’s #1

CRM

Cloud

Computing

Innovation

2011, 2012

Page 5: Salesforce sales automation

Benefits of Multi-Tenant Cloud Computing:

Fast Easy Open Flexible Trusted

No Hardware

No Software

Automatic Upgrades

Scalable

Any Device

Data Portability

Transparency

Real-time Status

App Marketplace

Extensible

Enterprise

Cloud Computing

Page 6: Salesforce sales automation

Open: Access Your Data Anywhere, Anytime

50% Of All

Transactions

API: Nearly

HTML5 app runs on any device (iPad today)

Intuitive interface built for users on the go

Optimized for touch – tap, scroll, swipe

Any Data

Salesforce API

Any Device

Salesforce Touch

Simple, powerful & secure API’s

SOAP, REST, Bulk, Metadata, Apex &

Visualforce

Page 7: Salesforce sales automation

Salesforce

Chatter

Data.com

Multi-Tenant Infrastructure

Sales Cloud

Service Cloud

Marketing Cloud AppExchange

Data Model

Force.com Heroku Touch

Work.com

Any Social Network

Any Device

Back End Systems

Any App

AppExchange Apps

ERP

Finance

Public or Private Apps

Connected Products

Connected Partners

Connected Employees

Connected Customers

Communities

Page 8: Salesforce sales automation

World’s #1 Sales Application

Close more deals to grow your business

Page 9: Salesforce sales automation

#1 World’s #1

CRM

Cloud

Computing

Innovation

2011, 2012

The Sales Cloud is the proven market and product leader. We’ve received recognition from analyst groups like IDC, Gartner, and Forrester, as well as awards from various publications and organizations that rate these sales automation applications. Most importantly though, we’ve helped over 100,000 customers across every industry and vertical achieve success with the Sales Cloud.

Page 10: Salesforce sales automation

Close Every Deal with the Sales Cloud

Connected Products

Connected Employees

Connected Partners

Connected Customers

Page 11: Salesforce sales automation

Missed Target

Hard to Succeed when Sales is Disconnected

Limited

Insights

No lead routing

Poor data quality

No social insights

No mobile access

Hard to find information & experts

Time wasted on emails & approvals

Inconsistent selling process

Limited coaching and feedback

Limited automation

Lack of reporting flexibility

No real-time visibility

Too many spreadsheets

Not Enough

Pipeline

Not Enough

Time Selling

Underperforming

Reps

Disconnected

Systems

Disconnected

from Marketing

Disconnected

Reps

Disconnected

Process

Page 12: Salesforce sales automation

Accounts & Contacts

Integrated Content Library

AppExchange

Email & Productivity

Real-Time Approvals & Workflow

Partners

Genius

Forecasting & Analytics

Opportunities

Leads & Campaigns

Page 13: Salesforce sales automation

Find and Connect to New Customers Faster

Get more and better leads directly inside Salesforce

Accounts and contacts in one click

Leading business data

Cross-sell and up-sell

+26% Increase in sales

opportunities

Jason AbramsOffice Manager

United Partners | Chicago IL 6/1/2013

Is this contact already in Salesforce?

1 records is similar to the contact you have entered.

Not a Duplicate

Complete your contact!

3 contacts from data.com are similar to your entry.

Let us fill in the details for you!

data.com

Jacob AbramsLead Usability Analyst

United Partners | Chicago IL

Active - 12/31/12

Add

James AbramsSr. Database Architect

United Partners | Chicago IL

Active - 8/8/13

Add

Jason AbramsChicago Office Manager

United Partners | Chicago IL Active - 9/31/12

Add

Cancel

Page 14: Salesforce sales automation

Follow up on the best leads faster

Give reps their own automated 1:1 marketer

Engage teams earlier into buying process

Engage the Best Leads at the Moment of Interest

Create a better pipeline of quality leads

Page 15: Salesforce sales automation

Convert Prospects to Customers Faster

Score and route leads

Align and maximize lead generation

Track the entire pipeline from lead to close

Optimize selling from lead to close

+38% Improved lead conversion rate

Page 16: Salesforce sales automation

Track Every Customer Interaction

Real-time customer updates

Insights from every touch-point

Collaboration in context

Sell more effectively with social intelligence

Page 17: Salesforce sales automation

Increase Sales

Productivity

Page 18: Salesforce sales automation

Automatically clean accounts and contacts

Enrich accounts with D&B profiles

Get real-time updates and alerts

Focus on revenue generating activities

+27% Data quality with

Data.com

Increase Selling Time with Accurate Data

Page 19: Salesforce sales automation

Connect Reps to Experts, Insights, and Customers with Chatter

Instant communication with experts

Collaboration on proposals, dashboards, and more

Private deal rooms with customers and partners

Improve sales productivity and effectiveness

+36% Sales productivity

Page 20: Salesforce sales automation

Boost Inside Sales Productivity

Get all your information on one customer data desktop

Get instant insights pushed to your screen

Deliver your apps and the AppExchange into the console

Supercharge inside selling performance

More Time Selling with Salesforce Console for Sales

Page 21: Salesforce sales automation

Sell from Anywhere on Any Device

Stay productive on the go

+34% Improved sales productivity

with mobile

All Your CRM

All Your Customizations

Today App

All Your Custom Apps

Connect and collaborate anywhere

Access CRM, custom apps & AppExchange apps

Manage your day with Today

Notifications Platform

Publisher

Salesforce1 Mobile App

Page 22: Salesforce sales automation

Turn More Opportunities into Closed Business

Deal updates and collaboration in context

Best-practice opportunity management processes

Complete pipeline visibility

Quickly update and share opportunity details as a team

+26% Higher close rates

Page 23: Salesforce sales automation

Improve Rep

Performance

Page 24: Salesforce sales automation

Automate Sales Processes

Business process design with drag & drop simplicity

Real-time approvals from Chatter feeds

Automate price approvals, expenses and more

Help your reps take the right actions at the right time

Page 25: Salesforce sales automation

Coach and Reward Performance with Work.com

Shared goals and real-time coaching

Recognition and real rewards

Fast and easy performance summaries

Align sales teams and improve effectiveness

+38% Increase in sales coaching

Page 26: Salesforce sales automation

2,000+ cloud & mobile apps

Solutions for every business requirement

Fast and simple access

Extend the Sales Cloud with the AppExchange

Transform your business with powerful apps

2 million+ Installs

Page 27: Salesforce sales automation

Complete

Insight

Page 28: Salesforce sales automation

Real-time, automatic roll-ups

Quota attainment visibility

Collaboration with teams

Forecast Accurately as a Team

+45% Improved forecast

accuracy

Gain a complete, real-time view of team forecasts

Page 29: Salesforce sales automation

View any data from across your business on any device

Instantly group and categorize deals

Identify opportunities to drive sales higher

Gain the Insight to Increase Sales with Analytics

Model your business in Salesforce and make smarter decisions

Page 30: Salesforce sales automation

User-built dashboards

Drill-down into data

Access insights anywhere

Drive Sales Performance with Real-Time Dashboards

Get a complete picture of your business at a glance

Page 31: Salesforce sales automation

Automated deal registration & management

Private, branded communities

Real-time insight into channel performance

Manage the Full Partner Lifecycle

+33% Channel win rate

Collaborate with partners and drive more deals

Page 32: Salesforce sales automation

Create Flexibility for Your Growing Business

Integrate with back-office applications

Extend your sales process to meet your needs

Automate sales processes and workflows

Innovate with enterprise security, reliability and scale

ERP Any

System

1.2 billion+ Transactions every day

Page 33: Salesforce sales automation

With the Sales Cloud, you connect to your customers, employees, partners, and products to ensure that your team can close every deal. By connecting to your customers, you can collaborate with them, share files, and build communities that foster longer term relationships and more sales over time. By connecting employees in the sales cloud, you can bring the right employees into deals to help close deals faster. The best sales people often leverage many experts in their company that aren’t in sales. They are experts in products, finance, and service. For many companies, selling means working closely with partners, sharing product information, leads, and deal information across a community of partner organizations. And finally, if you have products with data that you can connect to your communities and networks, you can identify service and potential cross-sell and up-sell opportunities.

Page 34: Salesforce sales automation

Month-to-Date Trending Closed Business by Month Top Sales RepsTop 10 Deals

Presentation Visit Booking Won / ClosingYes

No

Open Opportunities

You can monitor your opportunities reports and dashboards to keep track

of your top deals and prioritize your time.

Customize Salesforce to fit your internal sales methodologies and processes, making it easier to monitor your sales pipeline.

Use email marketing and call downs to re-market to your archived opportunities.

Keep an archive of your dead opportunities.

Salesforce gives your entire company a 360-degree view of your customers and facilitates collaboration across your

organization, helping you build strong, lasting customer relationships.

Sales

Support

Marketing

New Customers

Sales Process Opportunity Management and closing

Close deals faster by providing a single place for updating deal information, tracking

opportunity milestones, and recording sales interactions. Easily analyze your sales

pipeline so you can quickly identify and eliminate any bottlenecks in the sales cycle.

Page 35: Salesforce sales automation

Real-Time Analytics

Real-Time Visibility with Easy to Create Reports

Customizable by Business Users

Real-Time Reporting

Integrated Analytics Across All Apps

Security Controls

Mobile Access

Email Dashboard Delivery

Real-Time Updates

Real-Time Updates

Page 36: Salesforce sales automation

Win Rate

+26%

Sales Productivity

+36% Lead Conversion

+38% Forecast Accuracy

+45% +28% Sales

The Sales Cloud is helping companies grow their businesses across every major metric. Our customers have seen, on average, a 28% increase in close rate, 38% increase in lead conversion… And of course all of these metrics lead to the most important metric, which is an increase in sales.

Page 37: Salesforce sales automation