Jammin' Coast to Coast Team Training

TEAM TRAINING:POLICIES,

PROCEDURES AND COMPLIANCE

Jammin’ Coast to Coast

POLICIES, PROCEDURES AND COMPLIANCE

Let’s look at some different situations and discuss if these situations, statements and graphics are permitted – or against

the Jamberry Policy and Procedures.

Some of them are going to be pretty obvious – some not so obvious.

RECRUITING

COMPLIANT OR NOT?“Jane, you would not believe how much

money I’m making selling Jamberry. I made $2,100 last month. I can’t promise you’ll do

the same – but it’s just an amazing opportunity, and I’d love to share it with

you.”

COMPLIANT OR NOT?“Jane, you would not believe how much

money I’m making selling Jamberry. I made $2100 last month. I can’t promise you’ll do

the same – but it’s just an amazing opportunity, and I’d love to share it with

you.”No – not compliant!

Page 13: “You may not make income projections or disclose your own compensation when presenting the

Jamberry Program.”

This is to make sure you are in compliance with state & local laws – not just to avoid making promises you have

no way of keeping.

Offering to trade the purchase of a consultant kit or offering to purchase $100 in product from someone else

in exchange for them joining your Jamberry team?

This is most definitely not compliant.

You may not offer any trade, gift, compensation, reward or reimbursement for someone to become a Jamberry

Independent Consultant.

This is not just a Jamberry rule – this is a law.

COMPLIANT OR NOT?“I know you get no support from your

upline – she hasn’t even talked to you in six months. Mine is so great, and I’d love

to support you in your business. Why don’t you switch to my team?”

COMPLIANT OR NOT?“I know you get no support from your

upline – she hasn’t even talked to you in six months. Mine is so great, and I’d love

to support you in your business. Why don’t you switch to my team?”

No. This is called “Poaching” and can result in the termination of your Consultant Agreement. If you speak

with another consultant who is unhappy with the support they receive, encourage them to speak to Jamberry about it. Jamberry will moderate between those two

consultants.

COMPLIANT OR NOT?IF THESE WERE POSTED TOGETHER?

Interested in the Jamberry Opportunity?If the party reaches $250 or $350 and you win the Mystery Hostess benefits, you can apply your Hostess rewards to save $25 or $50 off the price of your kit!

COMPLIANT OR NOT?IF THESE WERE POSTED TOGETHER?

Interested in the Jamberry Opportunity?If the party reaches $250 or $350 and you win the Mystery Hostess benefits, you can apply your Hostess rewards to save $25 or $50 off the price of your kit!

Yes! A Mystery Hostess can use the hostess rewards towards a kit, and you can say that ahead of time.

It is not a gift from you or an incentive for her to join – it’s a legitimate Hostess benefit.

SALES AND PROMOTIONS

COMPLIANT OR NOT?“If you aren’t sure about your order, I have some half sheets in stock. You can buy one of those to get you started.”

“I do have a half sheet of the St. Patrick’s Day wraps left – I can sell that to you.”

COMPLIANT OR NOT?“If you aren’t sure about your order, I have some half sheets in stock. You can buy one of those to get you started.”

“I do have a half sheet of the St. Patrick’s Day wraps left – I can sell that to you.”

Not compliant. You may not sell half sheets.You may give them away, but you may not sell them.

COMPLIANT OR NOT?Mother’s Day BundlePurchase a sheet of wraps for Mom, and receive a mini-application kit for free!

COMPLIANT OR NOT?

“Mother’s Day Bundle!Purchase a sheet of wraps for Mom, and receive a mini-application kit for free!”

This is not compliant. There is a sheet of nail wraps in the gift bag that is not in the purple envelope. You cannot sell Jamberry in anything other than the original packaging. You *can* offer a gift with purchase. Also, note: you cannot, in any way, sell the Jamberry logo buffers, cuticle pushers or files. Nor can you sell any other items along with Jamberry. You must clearly advertise it as “gift with purchase.”

COMPLIANT OR NOT?

COMPLIANT OR NOT?

Not Compliant. You may not offer any price for Jamberry wraps other than corporate pricing. Period. And you may not use the word “Jamberry” in a graphic or show text with pictures of product.

COMPLIANT OR NOT? “Book a party today and save

20% off your purchase.”


20% off your purchase.” No


20% off your purchase.” “In May, save 20% off your

purchase at any Facebook party”

No



purchase at any Facebook party”

No No



purchase at any Facebook party” “10% off all orders placed today

through this party.”

No No




through this party.”

No No No




through this party.” “Free mini application kit with

Buy 3 Get 1 Free order!”

No No No





Buy 3 Get 1 Free order!”

No No No Yes





Buy 3 Get 1 Free order!” “Free shipping on every order

this month!”

No No No Yes






this month!”

No No No Yes

No






this month!” “Free shipping this weekend

only!”

No No No Yes

No







only!”

No No No Yes

No Yes







only!” “Book a party today and save

$20 off your order.”

No No No Yes

No Yes







only!” “Book a party today and save

$20 off your order.”

No No No Yes

No Yes Yes

WHY WERE SOME OF THOSE NOT COMPLIANT?

You are permitted to run promotions and giveaways, with these limitations:- Your promotion can only run for three days.


You are permitted to run promotions and giveaways, with these limitations:- Your promotion can only run for three

days.- It can only be offered to a limited group,

which means not visible on your Facebook wall, Pinterest, Instagram or any public forum.


You are permitted to run promotions and giveaways, with these limitations:- Your promotion can only run for three days.- It can only be offered to a limited group,


- You may only run that promotion once per quarter.


You are permitted to run promotions and giveaways, with these limitations:- Your promotion can only run for three days.- It can only be offered to a limited group,


- You may only run that promotion once per quarter.

- You may never offer a percentage off, but you may offer gifts with purchase and a dollar amount off an order.

COMPLIANT OR NOT?Posting on your business page or other public space – including your FB wall , Pinterest, Instagram and other groups with Direct Sales Consultants from other companies: “Our wraps are $15 or Buy 3 Get 1 Free for $45.”

COMPLIANT OR NOT?Posting on your business page or other public space – including your FB wall, Pinterest, Instagram and other groups with Direct Sales Consultants from other companies: “Our wraps are $15 or Buy 3 Get 1 Free for $45.”

Not compliant. You may not post any pricing– including corporate pricing.

BUT I THOUGHT THIS WAS MY BUSINESS AND I WAS THE BOSS? WHY CAN’T I

OFFER WHAT I WANT?It is your business, but it is Jamberry’s brand – and there are limitations to what you can do with that brand you have contracted to represent.



Constant promotions and discounts devalues the brand of Jamberry. It leaves your customers with the impression that you need a gimmick or sale to sell it, because it’s not a good value on its own.




Everyone has the same opportunity with Jamberry. We may not undercut prices of other Consultants in order to sway customers.




Everyone has the same opportunity with Jamberry. We may not undercut prices of other Consultants in order to sway customers.

Running a non-compliant promotion, percent off sale or otherwise getting sales in a non-compliant manner may result in the termination of your Consultant agreement.

MARKETING YOURSELF

COMPLIANT OR NOT?

COMPLIANT OR NOT?

Not compliant.You may not use the Jamberry corporate logo, text with

products, or manipulate Jamberry provided images.

COMPLIANT OR NOT?

COMPLIANT OR NOT?

Not compliant. You may not brand your graphics with the Jamberry corporate logo.

COMPLIANT OR NOT?

COMPLIANT OR NOT?

Not compliant. You may have a Hostess of the Month Club. You may not post prices or use the word “Jamberry” in a graphic.

COMPLIANT OR NOT?

COMPLIANT OR NOT?

Not compliant. You may not add text to Jamberry’s pictures.

COMPLIANT OR NOT?

COMPLIANT OR NOT?

Not compliant– though once provided by corporate, this is the old logo.

COMPLIANT OR NOT?

COMPLIANT OR NOT?

This is not compliant. You may not modify or use Jamberry corporate logos in any of your own graphics.

COMPLIANT OR NOT?

COMPLIANT OR NOT?

Compliant.So – why is it okay to use this publicly with a

modified Jamberry logo?Because this is a corporate produced image

provided by Jamberry for us to use. Check Flickr or your workstation for more.

COMPLIANT OR NOT?

COMPLIANT OR NOT?

This is sort of a trick question If you designed and posted this publicly, you would be out of

compliance. But this is an image that was created by a consultant, and submitted to compliance for approval. You may design your own

and have it approved by compliance. Don’t see something you need? Submit a design request to

[email protected]

COMPLIANT OR NOT? Jamberry Nails by Jane

Doe Jamberry Nails, Jane

Doe Independent Consultant

Jane Doe, Independent Jamberry Nails Consultant

Jane Doe, Consultant for Jamberry Nails

Jane Doe, works at Jamberry Nails

COMPLIANT OR NOT? Jamberry Nails by Jane

Doe Jamberry Nails, Jane

Doe Independent Consultant

Jane Doe, Independent Jamberry Nails Consultant

Jane Doe, Consultant for Jamberry Nails

Jane Doe, works at Jamberry Nails

No

No

Yes

No

No

COMPLIANT OR NOT?

COMPLIANT OR NOT?

Headers on Facebook business pages MUST be one of the ones supplied by Jamberry, available in your workstation under the resources tab or on Flickr.

IS THIS OKAY?“My friend works for a really small local

paper and said she’d do a story about me and Jamberry Nails. Just gave her my

interview – so psyched!”

IS THIS OKAY?“My friend works for a really small local

paper and said she’d do a story about me and Jamberry Nails. Just gave her my

interview – so psyched!”

No, this would not be permitted. Any media interviews – no matter how small or hyper-local the paper – has to go through the Jamberry Corporate office.

IS THIS OKAY?“My friend runs a blog with tons of readers, and she is going to do a post recommending me and Jamberry.”

IS THIS OKAY?“My friend runs a blog with tons of readers, and she is going to do a post recommending me and Jamberry.”

Any exposure on a blog that has more than 5,000 followers must go through the Jamberry Corporate office.

IS THIS OKAY?“I’m trying to increase my exposure, so I’m running an ad with Google AdWords to direct people to my website and Facebook page.”

IS THIS OKAY?“I’m trying to increase my exposure, so I’m running an ad with Google AdWords to direct people to my website and Facebook page.”

You may do this. However, you cannot use the word “Jamberry” and you must clearly state “Independent Consultant” in every description, every step of the way.

IS THIS OKAY?“I have a lot of stock of retired wraps, so I’m going to sell some on eBay.”

IS THIS OKAY?“I have a lot of stock of retired wraps, so I’m going to sell some on eBay.”

You may not sell any Jamberry products – wraps or business supplies – on any auction or online website other than Jamberry’s. You may also not sell through a print catalog of your own or another business.

IS THIS OKAY?“Oh my gosh! I was just able to get a table at our local Flea Market! What great exposure every week!”

IS THIS OKAY?“Oh my gosh! I was just able to get a table at our local Flea Market! What great exposure every week!”

You may not sell Jamberry at anything that is a “regular” event – including Flea Markets. There must not be any impression that this is an ongoing retail situation. Vendor events and fairs are acceptable because they are not permanent or regular occurrences.

SUMMING IT ALL UP

I know – it seems like a lot of rules.But, remember – these rules are in place both for the protection of Jamberry’s brand, to make sure you are

complying with the law, and to ensure that other consultants cannot offer things that you aren’t able

to offer, thereby creating a level playing field.

Comparatively, Jamberry is quite generous with what they *DO* permit us to do in building our business. Think about the fact that all of the images I used, except for one picture I took, were taken off of the

internet. Which means they are publicly non-compliant. There are a lot of people that scour the internet for non-compliant posts. They aren’t doing

anything wrong by doing that – they are just protecting the brand that they represent. Don’t put your Consultant Agreement in jeopardy by giving

them something to report to compliance.

IF YOU AREN’T SURE IF

SOMETHING YOU ARE ABOUT

TO DO IS COMPLIANT –

ASK!CONTACT YOUR

UPLINE OR [email protected]

M

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