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ed marsh for the stc ny metro chapter

Social Media for Technical Communicators

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Page 1: Social Media for Technical Communicators

ed marshfor the stc ny metro chapter

Page 2: Social Media for Technical Communicators

20+ year technical writer▪ currently associate @ major financial firm

stc ny metro newsletter editor

creator▪ contentcontent.info

▪ content content podcast

drupal enthusiast

homebrewer▪ mmm beer

Page 3: Social Media for Technical Communicators

i’m not a social media expert.

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yes. here’s why.

Page 5: Social Media for Technical Communicators

duh.

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you have a unique insight for fun and profit

find your niche! my unique insight

podcast

content aggregation site▪ also, because lazy.

employers noticed.

Page 7: Social Media for Technical Communicators

what are mindtouch’s top 50 doing? twitter – every single one. linkedin blogging an unbelievable amount of self-promotion

http://www.mindtouch.com/blog/2014/04/25/top-50-most-influential-techcomm-experts-lets-connect-at-the-stc-summit-2014-techwhirl-or-writethedocs

Page 8: Social Media for Technical Communicators
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only if you don’t want to commit career suicide.

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linkedin forums and pulse are opportunities to display expertise.

Page 12: Social Media for Technical Communicators

pulse

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it depends.

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recruiters may not be trying to reach just you, but your network.

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yes, twitter.

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yes, but.

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if you're introverted, create a persona no-pressure way to put yourself out there.

become a content curator

Page 20: Social Media for Technical Communicators

news breaking

industry

coverage of conferences

follow industry thought leaders they’re self-promoting

they’re people — most of them will respond to you!

networking

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follow #hashtags #techcomm

#contentstrategy

create lists fellow techcommers

news sources

events

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research what are your customers doing/thinking?

what are their pain points?

what are your competitors doing?

crowdsourcing anyone know why x is crashing when y?

what’s best practice for x?

you can answer questions, too!

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twitter analytics

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maybe. do you want your professional life mixed with your personal?

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geek friends? yes.

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if you’re a consultant or own a business, then adding a page is just another form of (free) advertising.(but also another place to maintain)

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yeah.

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self-promotion. duh.

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it’s what we do.

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blog post I wrote five years ago is still my biggest traffic. #$!$!%

podcast increased traffic to my about page by 187%

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chance to be creative! use analytics to define your niche never know where it may take you

podcast?

video?

conference presentation?

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uh oh.

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it’s not easy to build a followingtakes work!

privacy?yes, it’s an issue.

Page 44: Social Media for Technical Communicators

yes, please.

Page 45: Social Media for Technical Communicators

edmarsh.com

@edmarsh

edmarsh.com/podcast

contentcontent.info

http://www.linkedin.com/in/edmarsh/

http://www.slideshare.net/theedmarsh/

Page 46: Social Media for Technical Communicators

yes, please.