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Integration Points - Direct tool Framework Language
contactuscustomerengageprocom 1 6
Analytics PlatformOur strong Privacy Policy complies with EU and local law regulations and ensures that your userrsquos privacy is
protected
Analytics Data Driven Decision Makingbull 100 Data Ownership bull User Privacy Protection bull User Focussed insights bull Ability to Recognize Fraud amp Risk profiles of Visitors bull Customizable and Extensible bull Aggregate Analytics for Internet and Intranet Apps bull Seamlessly Integration with Campaign Management Tool bull Analytics Dashboard in Mobile App
Magento | VirtueCart | SharePoint | WordPress | Joomla | Drupal | Moodle | PrestaShop | ZenCart | osCommerce | OpenCart | Confluence | SonarQube | Jenkins
| PHP | Python | iOS SDK | Android SDK | Appcelerator | C | dJango |Ruby | NodeJS | Microsoft Silverlight | GWT | Zend Framework | Laravel | Angular JS |
Objective C
Your Enterprise Your Privacy and Complete Control Over Your Data
Single Tenant - Installation Requirement
Statisticsbull For Every 4M PageViews it requires 1 GB of DB Size If you are having 100k page
visits per day ie equivalent to 3M page visits per month and close to 75 Gb of data per year
bull Page visits also include mobile app views event triggers
Apache Version PHP Version 7 above Redis
Version MYSQL -
Innodb -57+ SSD
Hits 50k to 100k per day 10 Integrations (Websites
Webapp Mobile apps)
Hits 100k to 1M per day 10 Integrations (Websites Webapp
Mobile apps)
Hits 1M to 10M per day 10 Integrations (Websites
Webapp Mobile apps)
Hits above 10M per day 10 Integrations (Websites
Webapp Mobile apps)
Serves x Cpursquos 1 x 1 1 x 2 1 x 3 1 x 6
Server GB 1 GB 1 GB 1 GB 1 GB
MySQL DB size 35 to 7 GB per year
7 to 70 GB per year
70 to 700 GB per year
700GB to 7TB per year
Apache Loadbalancing
Optional Optional Required Required
RedisCache 1 GB 1 GB 1 GB 1 GB
SSL Optional Recommend Recommend Recommend
Working days required for
Installation and setup (SLA)
2- Working Days(SLA -4 Days)
2- Working Days(SLA -4 Days)
3- Working Days(SLA -5Days)
5- Working Days(SLA -9Days)
DB BackUps (last 30) SAN
storage
300 GB 3 TB 30 TB 100 TB
contactuscustomerengageprocom 2 6
bull We implement Server Security and industry best practices to ensure your data is
protected
contactuscustomerengageprocom 3 6
Backups and Data Protection
Wersquoll replicate your analytics data into multiple database servers and make daily backups to ensure your data is always safe
Data Ownership
You are the sole owner of the data tracked by your CEP service and you can request a full raw data dump at any time
Privacy Compliance
Our strong Pr ivacy Pol icy complies with EU and local legal regulations and ensures that your usersrsquo privacy is protected
High Availability and Redundancy
Your data tracking service will always be available Thanks to o u r s c a l a b l e r e d u n d a n t infrastructure setup
contactuscustomerengageprocom 4 6
Customer Engage Pro Platform
Enjoy the power of your very own CEP analytics platform Track an unlimited number of websites create any number of users and analyze your websitersquos data and information
Technical User Support
We provide ongoing support advice and tips for your Business Model We also deliver fast competent and clear responses that focus on solving any issues that you may come across
Complete Service
You can be assured of complete assistance with configuration amp setup We always ensure that you have the most recent and stable version of Customer Engage Pro
Server Security
We implement high security standards and industry best practices to ensure your data is secure and 100 protected
On Premise Mobile App Solution
contactuscustomerengageprocom 5 6
Infrastructure Monitoring
We will monitor your CEP platform 247 to ensure it runs smoothly without any interruptions We shall detect and rectify potential issues before they affect your service
Service Level Agreement (SLA)
Our maximum reaction time for critical issues is 4 hours As part of our Enterprise Support Plan you can be sure that your problems will be solved as fast as possible
Public Cloud
bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Intranet Sites CMS sites Corporate Sites Consumer amp Enterprise applications
Mobile applications needs to add Javascript tracking codemobile SDK to be integrated
bull Mobile app needs to be configured accordingly
OnPremise - Tenant - Private Infrastructure
bull One of the subdomain needs to open the firewall from the VPN bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Mobile app needs to be configured accordinglybull SMS Configuration - Optionalbull GeoIp2 additional insights - City Postal Code TimeZone Latitude
Longitude(approx) ISPOrganization Second Level Domain Confidence Factors User Type (residential traveller Government College) Average Income (US only) population density (US only)
Contact us
contactuscustomerengageprocom 6 6
Location KloudPortal Office Plot No32-34amp39-41 309 KTC ILLUMINATION Image Hospital Road Gafoor Nagar Madhapur Hyderabad -500081 Contact Number +91-92991-52641Skype kolluru81
Reach us
Contact Number +91-92991-52641Skype kolluru81
contactuscustomerengageprocom
Your Enterprise Your Privacy and Complete Control Over Your Data
Single Tenant - Installation Requirement
Statisticsbull For Every 4M PageViews it requires 1 GB of DB Size If you are having 100k page
visits per day ie equivalent to 3M page visits per month and close to 75 Gb of data per year
bull Page visits also include mobile app views event triggers
Apache Version PHP Version 7 above Redis
Version MYSQL -
Innodb -57+ SSD
Hits 50k to 100k per day 10 Integrations (Websites
Webapp Mobile apps)
Hits 100k to 1M per day 10 Integrations (Websites Webapp
Mobile apps)
Hits 1M to 10M per day 10 Integrations (Websites
Webapp Mobile apps)
Hits above 10M per day 10 Integrations (Websites
Webapp Mobile apps)
Serves x Cpursquos 1 x 1 1 x 2 1 x 3 1 x 6
Server GB 1 GB 1 GB 1 GB 1 GB
MySQL DB size 35 to 7 GB per year
7 to 70 GB per year
70 to 700 GB per year
700GB to 7TB per year
Apache Loadbalancing
Optional Optional Required Required
RedisCache 1 GB 1 GB 1 GB 1 GB
SSL Optional Recommend Recommend Recommend
Working days required for
Installation and setup (SLA)
2- Working Days(SLA -4 Days)
2- Working Days(SLA -4 Days)
3- Working Days(SLA -5Days)
5- Working Days(SLA -9Days)
DB BackUps (last 30) SAN
storage
300 GB 3 TB 30 TB 100 TB
contactuscustomerengageprocom 2 6
bull We implement Server Security and industry best practices to ensure your data is
protected
contactuscustomerengageprocom 3 6
Backups and Data Protection
Wersquoll replicate your analytics data into multiple database servers and make daily backups to ensure your data is always safe
Data Ownership
You are the sole owner of the data tracked by your CEP service and you can request a full raw data dump at any time
Privacy Compliance
Our strong Pr ivacy Pol icy complies with EU and local legal regulations and ensures that your usersrsquo privacy is protected
High Availability and Redundancy
Your data tracking service will always be available Thanks to o u r s c a l a b l e r e d u n d a n t infrastructure setup
contactuscustomerengageprocom 4 6
Customer Engage Pro Platform
Enjoy the power of your very own CEP analytics platform Track an unlimited number of websites create any number of users and analyze your websitersquos data and information
Technical User Support
We provide ongoing support advice and tips for your Business Model We also deliver fast competent and clear responses that focus on solving any issues that you may come across
Complete Service
You can be assured of complete assistance with configuration amp setup We always ensure that you have the most recent and stable version of Customer Engage Pro
Server Security
We implement high security standards and industry best practices to ensure your data is secure and 100 protected
On Premise Mobile App Solution
contactuscustomerengageprocom 5 6
Infrastructure Monitoring
We will monitor your CEP platform 247 to ensure it runs smoothly without any interruptions We shall detect and rectify potential issues before they affect your service
Service Level Agreement (SLA)
Our maximum reaction time for critical issues is 4 hours As part of our Enterprise Support Plan you can be sure that your problems will be solved as fast as possible
Public Cloud
bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Intranet Sites CMS sites Corporate Sites Consumer amp Enterprise applications
Mobile applications needs to add Javascript tracking codemobile SDK to be integrated
bull Mobile app needs to be configured accordingly
OnPremise - Tenant - Private Infrastructure
bull One of the subdomain needs to open the firewall from the VPN bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Mobile app needs to be configured accordinglybull SMS Configuration - Optionalbull GeoIp2 additional insights - City Postal Code TimeZone Latitude
Longitude(approx) ISPOrganization Second Level Domain Confidence Factors User Type (residential traveller Government College) Average Income (US only) population density (US only)
Contact us
contactuscustomerengageprocom 6 6
Location KloudPortal Office Plot No32-34amp39-41 309 KTC ILLUMINATION Image Hospital Road Gafoor Nagar Madhapur Hyderabad -500081 Contact Number +91-92991-52641Skype kolluru81
Reach us
Contact Number +91-92991-52641Skype kolluru81
contactuscustomerengageprocom
bull We implement Server Security and industry best practices to ensure your data is
protected
contactuscustomerengageprocom 3 6
Backups and Data Protection
Wersquoll replicate your analytics data into multiple database servers and make daily backups to ensure your data is always safe
Data Ownership
You are the sole owner of the data tracked by your CEP service and you can request a full raw data dump at any time
Privacy Compliance
Our strong Pr ivacy Pol icy complies with EU and local legal regulations and ensures that your usersrsquo privacy is protected
High Availability and Redundancy
Your data tracking service will always be available Thanks to o u r s c a l a b l e r e d u n d a n t infrastructure setup
contactuscustomerengageprocom 4 6
Customer Engage Pro Platform
Enjoy the power of your very own CEP analytics platform Track an unlimited number of websites create any number of users and analyze your websitersquos data and information
Technical User Support
We provide ongoing support advice and tips for your Business Model We also deliver fast competent and clear responses that focus on solving any issues that you may come across
Complete Service
You can be assured of complete assistance with configuration amp setup We always ensure that you have the most recent and stable version of Customer Engage Pro
Server Security
We implement high security standards and industry best practices to ensure your data is secure and 100 protected
On Premise Mobile App Solution
contactuscustomerengageprocom 5 6
Infrastructure Monitoring
We will monitor your CEP platform 247 to ensure it runs smoothly without any interruptions We shall detect and rectify potential issues before they affect your service
Service Level Agreement (SLA)
Our maximum reaction time for critical issues is 4 hours As part of our Enterprise Support Plan you can be sure that your problems will be solved as fast as possible
Public Cloud
bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Intranet Sites CMS sites Corporate Sites Consumer amp Enterprise applications
Mobile applications needs to add Javascript tracking codemobile SDK to be integrated
bull Mobile app needs to be configured accordingly
OnPremise - Tenant - Private Infrastructure
bull One of the subdomain needs to open the firewall from the VPN bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Mobile app needs to be configured accordinglybull SMS Configuration - Optionalbull GeoIp2 additional insights - City Postal Code TimeZone Latitude
Longitude(approx) ISPOrganization Second Level Domain Confidence Factors User Type (residential traveller Government College) Average Income (US only) population density (US only)
Contact us
contactuscustomerengageprocom 6 6
Location KloudPortal Office Plot No32-34amp39-41 309 KTC ILLUMINATION Image Hospital Road Gafoor Nagar Madhapur Hyderabad -500081 Contact Number +91-92991-52641Skype kolluru81
Reach us
Contact Number +91-92991-52641Skype kolluru81
contactuscustomerengageprocom
contactuscustomerengageprocom 4 6
Customer Engage Pro Platform
Enjoy the power of your very own CEP analytics platform Track an unlimited number of websites create any number of users and analyze your websitersquos data and information
Technical User Support
We provide ongoing support advice and tips for your Business Model We also deliver fast competent and clear responses that focus on solving any issues that you may come across
Complete Service
You can be assured of complete assistance with configuration amp setup We always ensure that you have the most recent and stable version of Customer Engage Pro
Server Security
We implement high security standards and industry best practices to ensure your data is secure and 100 protected
On Premise Mobile App Solution
contactuscustomerengageprocom 5 6
Infrastructure Monitoring
We will monitor your CEP platform 247 to ensure it runs smoothly without any interruptions We shall detect and rectify potential issues before they affect your service
Service Level Agreement (SLA)
Our maximum reaction time for critical issues is 4 hours As part of our Enterprise Support Plan you can be sure that your problems will be solved as fast as possible
Public Cloud
bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Intranet Sites CMS sites Corporate Sites Consumer amp Enterprise applications
Mobile applications needs to add Javascript tracking codemobile SDK to be integrated
bull Mobile app needs to be configured accordingly
OnPremise - Tenant - Private Infrastructure
bull One of the subdomain needs to open the firewall from the VPN bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Mobile app needs to be configured accordinglybull SMS Configuration - Optionalbull GeoIp2 additional insights - City Postal Code TimeZone Latitude
Longitude(approx) ISPOrganization Second Level Domain Confidence Factors User Type (residential traveller Government College) Average Income (US only) population density (US only)
Contact us
contactuscustomerengageprocom 6 6
Location KloudPortal Office Plot No32-34amp39-41 309 KTC ILLUMINATION Image Hospital Road Gafoor Nagar Madhapur Hyderabad -500081 Contact Number +91-92991-52641Skype kolluru81
Reach us
Contact Number +91-92991-52641Skype kolluru81
contactuscustomerengageprocom
On Premise Mobile App Solution
contactuscustomerengageprocom 5 6
Infrastructure Monitoring
We will monitor your CEP platform 247 to ensure it runs smoothly without any interruptions We shall detect and rectify potential issues before they affect your service
Service Level Agreement (SLA)
Our maximum reaction time for critical issues is 4 hours As part of our Enterprise Support Plan you can be sure that your problems will be solved as fast as possible
Public Cloud
bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Intranet Sites CMS sites Corporate Sites Consumer amp Enterprise applications
Mobile applications needs to add Javascript tracking codemobile SDK to be integrated
bull Mobile app needs to be configured accordingly
OnPremise - Tenant - Private Infrastructure
bull One of the subdomain needs to open the firewall from the VPN bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Mobile app needs to be configured accordinglybull SMS Configuration - Optionalbull GeoIp2 additional insights - City Postal Code TimeZone Latitude
Longitude(approx) ISPOrganization Second Level Domain Confidence Factors User Type (residential traveller Government College) Average Income (US only) population density (US only)
Contact us
contactuscustomerengageprocom 6 6
Location KloudPortal Office Plot No32-34amp39-41 309 KTC ILLUMINATION Image Hospital Road Gafoor Nagar Madhapur Hyderabad -500081 Contact Number +91-92991-52641Skype kolluru81
Reach us
Contact Number +91-92991-52641Skype kolluru81
contactuscustomerengageprocom
Public Cloud
bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Intranet Sites CMS sites Corporate Sites Consumer amp Enterprise applications
Mobile applications needs to add Javascript tracking codemobile SDK to be integrated
bull Mobile app needs to be configured accordingly
OnPremise - Tenant - Private Infrastructure
bull One of the subdomain needs to open the firewall from the VPN bull Client DNS - CNAMErsquos to be added ex analyticsmyCompanycombull Apache to be configured with the corresponding namebull Mobile app needs to be configured accordinglybull SMS Configuration - Optionalbull GeoIp2 additional insights - City Postal Code TimeZone Latitude
Longitude(approx) ISPOrganization Second Level Domain Confidence Factors User Type (residential traveller Government College) Average Income (US only) population density (US only)
Contact us
contactuscustomerengageprocom 6 6
Location KloudPortal Office Plot No32-34amp39-41 309 KTC ILLUMINATION Image Hospital Road Gafoor Nagar Madhapur Hyderabad -500081 Contact Number +91-92991-52641Skype kolluru81
Reach us
Contact Number +91-92991-52641Skype kolluru81
contactuscustomerengageprocom
