PSA HEAVEN

SPREADSHEET HELL

SECRETS OF SMART SERVICES LEADERSTHE DEVIL IS IN THE DETAILS

Sources*2014 SPI Research Professional Services Benchmark

"2014 TSIA Member Technology Services Survey.”

"2012 Professional Services Industry Benchmark Report." PSVillage, Inc.”

Transform Your Services Business Today.Visit: www.changepoint.com

PSA HEAVEN

Without PSA: Flat, declining revenues Lower margins Unhappy customers

DISPARATE SYSTEMS LACK EXECUTIVE VISIBILITY

DATED INFORMATION

UNRELIABLE DATA

NO FINANCIAL MANAGEMENT

With PSA: Improved revenue Higher margins Happy customers

REAL-TIME VISIBILITY

EXECUTIVE DASHBOARDS

IMPROVE RESOURCE UTILIZATION

STRONG ORDER TO CASH CYCLE

Annual revenue per billable consultant is 12% higher with PSA.

2014 PROFESSIONAL SERVICES BENCHMARK, SPI RESEARCH

RECENT PSVILLAGE PROFESSIONAL SERVICES BENCHMARK

38%lack automated

systems

38% of technology services teams lack automated systems to manage their business, likely contributing to inefficient process that may be impacting expenditures & revenues.

2014 TSIA MEMBER TECHNOLOGY SURVEY:

“The best-of-breed solution for PSA, Changepoint, stole the leading market share again this year, used by 28% of members.”

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