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Stay Ahead of Competition with Top Enterprise Mobile Apps
Stay Ahead of Competition with Top Enterprise Mobile Apps
Participate in the conversation online! @IndusaITSol
#Mobility, #Manufacturing, #Retail, #Distribution
2© 2015 Indusa
AGENDA
3
Why Enterprise Mobility?
1
Prioritising the Top Mobility Apps
3
Q&A
7
Implementation Case Studies
4
Implementing Enterprise Mobility
5
Implementation Overview
2
Indusa
6
3© 2015 IndusaImages credit: www.wannasmartapps.com
Need for Enterprise Mobility
4© 2015 Indusa
Why Enterprise Mobility?
Employee communication
/Demanding customers
Out-of-office productivity
Requirement of real time/live data
Increased sales and customer
service Increased competition
Integration with enterprise system
Security
5© 2015 Indusa
Role of Mobility in Key Business Functions
ConsumerProduct MarketingProduct enquiry and quote requestAdvance shipping notificationCustomer self care
Field SalesChannel managementPrice lists & QuotationInventory supply position
Field ServiceAccount & Service task ManagementWorkflow and service request approvals
Supply ChainInventory managementForecast collaborationAlerts receipts and sign off
WarehousingMaterial trackingIssue reportingInventory checkTask schedulingShipment tracking
OperationsAsset managementPlant operation managementPlant maintenanceAsset tool tracking
LogisticsEffective load schedulingDynamic route modificationContainer management
QualityError proofingInspection and rejectionNotificationBatch tracking
HRCollaborationEmployee Self-service forms managementHuman capital management
ManagementReports on corporate metricsCommunication toolsIntegration with enterprise systems
Source: dell.com
6© 2015 Indusa
Audience Poll #1
Which ERP system have you implemented in your organization?
Microsoft Dynamics AX
SAP
Oracle
In-house
No ERP
7© 2015 Indusa
Implementing Enterprise Mobility – Where to Start?
Image credit: visagemobile.com
8© 2015 Indusa
Approach to Implementing Mobile Apps
Extent of mobility in an organisation function
User enablement
Time sensitivity
Native capabilities – relevant features
Cost of deploying and maintaining the solution
ROI
Flexibility and scalability
Cross platform support
Enterprise-grade security controls
9© 2015 Indusa
Top Enterprise Mobility Apps
Field Service AppConsumer Operations
HR Inspection / Quality
Field Sales App
Logistics, Supply Chain &
Warehousing App
BI / Dashboard App
Field Sales App Field Service App
Logistics, Supply Chain &
Warehousing App
BI / Dashboard App
11© 2015 Indusa
App #1 – Sales App
Add activity, Add attendees, Start & End time
Add contact with details to the list
12© 2015 Indusa
Sales App Implementation Case – Field Sales Workforce App
Client: A leading FMCG firm
Manual data entry of work status after call
Difficulty in locating customer
Delay in invoice processing
Need
Real-time visibility into work status
Push sales order from mobile to ERP
Minimize the travel time and reduce expense
Quick decision making in field
Solution Benefits
13© 2015 Indusa
App #2 – Service App
App Dashboard with navigation buttons
Customer information & service order details
Problem diagnosisTime spent on a service orderAdd image / video / audio of parts
14© 2015 Indusa
Service App Implementation Case – Field Service Mobile App
Client: Capital equipment manufacturing firm
No instant visibility into customer and work order histories
Delay in on-schedule delivery of services
Delay in response and decision-making in the field
Need
Real-time data visibility
Sync tasks from ERP to mobile and vice versa
Optimum routing for service calls as well as driving directions
Facilitate real-time collaboration in the field
Solution Benefits
15© 2015 Indusa
App #3 – Logistics App
Features to track Loads, Tenders, Generate a Quote, Receive Alerts and Routing
Search order and view shipment status, Invoice, Order close
16© 2015 Indusa
Logistics App Implementation Case
Client: A logistics company
Reduce manual paper based work
Status and track delivery
Store and protect data on device
Need
Accuracy in shipment
Faster inbound outbound material processing
Track shipments in real-time
Better customer satisfaction through visibility in shipment
Enable business process simplification
Solution Benefits
17© 2015 Indusa
App #4 – Dashboards/Business Intelligence App
Analytics / Power MapPlotting of data on a 3D map
Sales overview analytics- Year wise subscriber data for competitors
18© 2015 Indusa
Dashboards/Business Intelligence App Implementation Case
Client: Well known telecom firm
View and interact with data - anywhere
Time consuming process due to incomplete info availability
Fast performance and enhanced UX
Need
Rich interactive BI interface and dynamic visualizations
Generate stats and reports on predefined & customized types
Quick decision making on-the-go
Solution Benefits
19© 2015 Indusa
Audience Poll 2
Which of these apps seem useful for your business?
Sales App
Service App
Logistics/ Supply chain / Warehouse App
BI / Dashboard App
I’m looking for a specific mobile app
20© 2015 Indusa
Next Steps: Implementing Mobility
Image credit: it.wikirecent.com
21© 2015 Indusa
Scoping Your Mobility Solution?
Mobile workforce size? Mobile device
platforms?
Type of device planning to use? Business function
to go mobile?LOB system integration?
Timeline for mobile app deployment?
Visit http://www.indusa.com/mobility-scoping-tool
22© 2015 Indusa
Critical Questions & Factors for Mobility Implementation
The vendor's viability, reputation, service and support
Technology
adoption
The mobile solution's depth of functionality
The vendor's mobile application
Mobile solution price
Integration with
enterprise
systems
24© 2015 Indusa
• Manufacturing• Retail• Distribution• Professional services• Education• Healthcare
Industries
• Enterprise Mobility• ERP• SharePoint• CRM• Custom Development• Business Intelligence• Application Support and
Maintenance• Quality Assurance and Testing
Practices
Technology ConsultingSystem Integrator
IT Services
Headquarters: Chicago, USDev Center: Ahmedabad, India
Sales Office: London, UK; Pune, India
SEI CMM Level 4 (process maturity)ISO 27001:2005 (security)
80% of client relationships last over 8 years
Indusa Overview
In business since 1989 – Over 26 years
25© 2015 Indusa
Enterprise Mobility Capabilities
Services:• App Development• Mobile Website
Development• Integration• Mobile BI• Mobile Device / App
TestingEnd to end Mobility Services
Certified team with IBM Worklight certification
Solutions:
• Field Service App• Field Sales App• Field Procurement
App• Mobile CRM App Create customers
for life
Microsoft Partner with Silver Competency in Mobility
Indusa & Enterprise Mobility
Competencies • Silver Partnership for
Samsung Enterprise Alliance Program• IBM Business Partner
26© 2015 Indusa
Indusa - Key Clientele & Partnerships
Partnerships & AlliancesKey Clientele
27© 2015 Indusa
Q&ASend your Questions to – [email protected]
"Indusa has provided a scalable Android solution that achieves our objectives. They have truly demonstrated real-time ownership and has been great throughout the project. It was a pleasure to work with their dedicated mobile team. I am overwhelmed with the great response and support I got from their end. We look forward to working with you again soon.“
- Managing Director, Textile firm
“Indusa delivered an excellent mobile app under tight timelines and was prompt in developing the app that fit our specifications. I recommend and will most definitely contact Indusa for any further application requirements. Thank you Indusa!”
- IT Manager, Air coolers company
“Many thanks to Indusa Team for providing a truly excellent product for our client."
- CTO, Consulting Service Firm
Thank You!Thank You!
Indusa Website: www.indusa.com Phone: 91-79-30484666
Jitendra Jani: [email protected]
Manan Thakkar: [email protected]