Vision & Values

Our Vision & Values

- We intend to revolutionize the way small and medium-sized companies communicate and solve their complex business problems through business phone systems.

- We promise to deliver quality telephony experience leveraging cloud based technologies thereby focus on innovation, and provide comprehensive solution to our business and target industries.

- We aim to build a lasting world-class cloud telephony company that helps businesses grow.

Our Vision & Values

www.knowlarity.com

Tr

1

2

5

3

4

I will always speak truth with the customers and customers even if it difficult to convey.

Obligation to DissentI will share differing opinion in a respectful manner if i believe in it. I will promote open discussion to improve quality of decision making.

AccountableI will commit to a timeline for my responsibilities and get them done on time. I will demand the same from others.

Customer Focus

Truthful

I will focus on customer WOW in everything I do. I will make lives of my customer better.

I will promote and reward the best ideas and high performer. I will support and mentor my colleagues to be successful.

Meritocracy

Our Values

www.knowlarity.com

Point based platform for enabling Peer

Recognition

Broadcasting of recognition as

social feeds

Capturing every moment of excellence

KNOWLARITY EMPLOYEE RECOGNITION AWARD

www.knowlarity.com

Other FeaturesRecognize ColleaguesLogin

- Click on ‘Recognize Now’

- Select name of the person you wish to recognize. You can recognize anyone irrespective of function, location etc.

- Select appropriate Knowlarity value

- Select points to give. These points will be deducted from your ‘Points to Give’ balance. Check FAQ for more details.

- Mention effort/contribution in no less than 50 characters and post the recognition.

- Visit https://knowlarity.badhai.in

- Select Knowlarity credential to log in (e.g., name@knowlarity.com)

- If user is not at the moment logged in to Knowlarity email account, then the system will prompt user to provide password

- View all recognition listed on home page.

- Like, comment and participate in recognition conversation

- View other’s profiles listings all recognition given and received by that person

- Post own achievements around community and social work , patents, honours & awards and certifications

- Accumulate points. These points can be redeemed later

www.knowlarity.com

QUICK EASY STEPS TO USE BADHAI.IN

MaximizeBe

Genuine

Use up your quota of IPoints to recognise

others

Go beyond teams, locations, grades

Capture genuine moments of excellence

Bring alive the moment while recognizing

www.knowlarity.com

Things to Keep in Mind

PBX SYSTEMS FOR YOUR BUSINESS

SuperReceptionist is your personal receptionist hosted virtually. It offers a host of features to manage business calls effectively. You can go mobile with our new SuperReceptionist app.

VoicemailMini CRMintegration

Click-to-call

Vanity & Toll-free numbers

Professional greeting

Conferencing Number portability Call recording

www.knowlarity.com

Super Receptionist

SmartIVR strengthens enterprises with the power of a comprehensive marketing, sales, and customer support solution. It can process millions of calls per hour without any complexity.

Customer mobileverification

Emergencycommunication

CRM Integration Marketing ROItracking

Cloud basedCall center

Customer feedback Data collectionThrough IVR

Missed call back

www.knowlarity.com

Smart IVR

Multi-level IVR: Set-up custom menus and a variety of call routing options for the agents to handle customer queries

Automated Speech Recognition: Capture caller inputs from Speech in addition to key press

Call Queues: Manage and route large volumes of inbound calls with dynamic call routing and get access to real time call statistics

API Integration: Create call flow and routing, amend the call flow, with a set of powerful APIs which can be called before, during, or after a call

Text to Speech Call Distribution Conference Call Call Recording

www.knowlarity.com

Smart IVR Features

Super Conference is your virtual meeting room on cloud connecting your teams anytime anywhere in seconds

Unlimited conferencing

Professionalgreeting

Secured dial in Unique Pin

Blacklist feature

Whitelist feature

Call recording Generate reports in real time

www.knowlarity.com

Super Conference

www.knowlarity.com

Knowlarity Family

● Cloud telephony pioneers for SMBs in emerging

markets

● Headquartered in Singapore, we have offices in

India, Dubai, Turkey and the Philippines

● Revolutionize communication processes via

automation & integration

● Customers range from first-time entrepreneurs

to multinationals

#1 in Asia 12000 customers

65+ countries

InvestorsBacked by Sequoia and Mayfield, who have previously invested in companies like Google, Youtube and Just Dial

25 industries

2 million calls per hour

75 Awards500

Employees6

Offices

www.knowlarity.com

Awards & Recognition

Won over 75 awards for technology, entrepreneurship and contribution to industries

www.knowlarity.com

Our Customers

Corporate Office:PWC building, 28th Floor,8th Cross, Street Singapore, 049246, Singapore

Sales Toll-Free Number 1800-102-3811

Offices in India:

GurgaonBangaloreHyderabadChennaiMumbai Pune

Offices outside India:

SingaporePhilippinesIstanbulDubai Shanghai

Gurgaon Office:Building 8C, 14th floor,DLF Cyber City, Gurgaon,India 122002

Click here to know about our global office addresses.

www.knowlarity.com

Contact Us

TALK to us

Sales Toll-Free Number 1800-102-3811

Chennai Office:Golden Rays Business Centre No 29A, Lake View Road, West Mambalam, Chennai- 600033

Pune Office:Shree Building, Magarpatta City,Hadapsur, Pune- 411028

Mumbai Office:207, Cooperate Avenue, Sonawal Cross Road, Goregaon, East Mumbai- 400063

Hyderabad Office:Reliance Trend 4th Floor, Begumpeth, Secunderabad, Hyderabad

Lucknow Office:Regus Infinity Hub Halwasiya Court,Cabin No. 426, 4th Floor,Halwasiya Court, Lucknow- 226001

Chandigarh Office:Cabin 416, 4th Floor,SCO 148-149, Sector 34AChandigarh- 160022

Ahmedabad Office:102, GCP Business Centre, Opp Memnagar Fire Station, Vijay Circle, Memnagar- 380014

Kolkata Office:The Legacy, 1st Floor, 25A Shakespeare Sarani, Kolkata- 700017

Bangalore Office:9, Esquire Centre, Level 5, M.G Road, Bangalore- 560001

www.knowlarity.com

Contact Us

TALK to us