28
Salesforce1 Platform Build Amazing Apps More Quickly Grant Telfer, RVP Platform UKI, Salesforce.com Barry Clarke, Head of Distribution IT, Threadneedle Investments Doug Merrett, Principal Architect - Northern Europe, Salesforce.com June 25 th 2014

Salesforce1 Platform: Build Amazing Apps More Quickly

Embed Size (px)

DESCRIPTION

These slides were presented at a UK Salesforce Platform webinar on June 25th 2014. Check out our recorded webcast with Barry Clarke from Threadneedle Investments talking about how Salesforce Platform has helped them to grow their business, as well as finding out more about creating your own apps on the Salesforce Platform. The recording also features a live demo showing how easy it is to build your own applications. Access the live recording here: https://www.salesforce.com/uk/form/webinar/2014/platform-webinar-16-07.jsp.]

Citation preview

Page 1: Salesforce1 Platform: Build Amazing Apps More Quickly

Salesforce1 Platform Build Amazing Apps More Quickly

Grant Telfer, RVP Platform UKI, Salesforce.com

Barry Clarke, Head of Distribution IT, Threadneedle Investments

Doug Merrett, Principal Architect - Northern Europe, Salesforce.com

June 25th 2014

Page 2: Salesforce1 Platform: Build Amazing Apps More Quickly

Agenda & Speakers

• Platform Overview

Grant Telfer, RVP Platform UKI, Salesforce.com

• Customer Story

Barry Clarke, Head of Distribution IT, Threadneedle Investments

• Demo: Building apps on the Salesforce Platform Doug Merrett, Principal Architect - Northern Europe, salesforce.com

• Questions

Questions box in on the right of the screen or on Twitter - #platform

Page 3: Salesforce1 Platform: Build Amazing Apps More Quickly

Safe Harbor

Safe harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 4: Salesforce1 Platform: Build Amazing Apps More Quickly

Entire Industries Are Being Reinvented With Apps

“Why Software is Eating the World” - Marc Andreessen

Page 5: Salesforce1 Platform: Build Amazing Apps More Quickly

Our Mission: Cloud Computing Driver, Catalyst & Evangelist

Mainframe

Client/Server

No Hardware/Software

Subscription Model

Automatic Upgrades

Constant Innovation

Enterprise Cloud Computing

Today 1960s 1980s

Page 6: Salesforce1 Platform: Build Amazing Apps More Quickly

In the Internet of Customers, Apps Connect Everything

Connected

Employee

s

Connected

Products

Social

Mobile

Cloud

Connected

Partners Connected

Customers

Customer

Page 7: Salesforce1 Platform: Build Amazing Apps More Quickly

But Most Companies Can’t Execute on Ideas Fast Enough

Ideas

Time

Current IT Capacity

Business Ideas The Growing

$1 Trillion*

“IT Debt Gap”

Source: Gartner “DevOps Step One: Assessing Your IT Infrastructure and Operations Technical Debt,”

6.22.12

Page 8: Salesforce1 Platform: Build Amazing Apps More Quickly

The Salesforce1 Platform Lets You Focus On Innovation

Innovation

Governance

Focus on Innovation Legacy Platforms

Focus on Infrastructure

Business

Innovation

“Keeping the

lights on” Infrastructure

Governance

Innovation

Page 9: Salesforce1 Platform: Build Amazing Apps More Quickly

Today, Over 4 Million Apps Run on Salesforce1 Platform

Suite of web and mobile apps

for sales, service, and marketing

Salesforce Apps

AppExchange with over 2,000

apps delivering functional or industry solutions

Partner Apps

Custom apps designed and

built by you or an SI partner

Custom Apps

4M+ Custom Apps

Page 10: Salesforce1 Platform: Build Amazing Apps More Quickly

All the Platform Services You Need to Build Apps Fast

The Fastest Path From Idea To App

Page 11: Salesforce1 Platform: Build Amazing Apps More Quickly

Develop, package and instantly deploy apps

Access rich APIs and frameworks

Code in your favorite language:

Ruby, Java, Apex

Add fields, design layouts, and manage users with

clicks, not code

Point-and-click workflow & business logic

Drag-and-drop reports and dashboards

All Your Best Employees Can Now Build Apps Fast

Programmatic Dev for Coders Declarative Dev for Business Analysts

Page 12: Salesforce1 Platform: Build Amazing Apps More Quickly

Top Three Ways to Innovate on the Salesforce1 Platform

Connected

Everything

Automate Processes

with Employee Apps

Build Innovative

Customer Apps 1 2 3

Page 13: Salesforce1 Platform: Build Amazing Apps More Quickly

Top 10 Custom Apps Anyone Can Build

Employee Onboarding App

Recruiting App

Inspection App

Clienteling App

Inventory App

Contracts App

Social Intranet App

Projects App

Budgeting App

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Deliveries App

Page 14: Salesforce1 Platform: Build Amazing Apps More Quickly

Connect Your Entire App Portfolio in the Cloud

Modernize your app

strategy

Deliver apps 70% faster

Develop, deploy, access and

govern apps

Industry’s most trusted

enterprise cloud platform

Manufacturing

Sales

HR Legal IT

Marketing Service

Back Office

Customer & Partner Apps

Legacy On-premise

front end to on-

premise

Geofencing

Connected Product

Retail app

IT Exception

Policy Legal

Contract Tracking

PTO

IT Help Desk

Governance Security Services

Facilities Equipment Inspection MRP

Supply Chain Mgmt

ERP

Oracle HR

GL

Clienteling

HR Case Mgmt

Inventory

PPM

Page 15: Salesforce1 Platform: Build Amazing Apps More Quickly

Salesforce: #1 Enterprise Cloud Platform

Market Share #1

Enterprise Platform #1 Magic Quadrant for

Application Platform as a Service

January, 2014 Analyst: Yefim V. Natis

Page 16: Salesforce1 Platform: Build Amazing Apps More Quickly

New IDC Study: Build Apps 70% Faster with Salesforce1 Platform February 2014

Platform

75%

Lower infrastructure

costs

80% More apps launched

per year

Faster time to market

70%

ROI

520%

7 Customers analyzed across 5 different industries

31 custom apps built (average)

2,700 internal employee users representing 89% of employee base (average)

100K external customer & partner users (average)

Page 17: Salesforce1 Platform: Build Amazing Apps More Quickly

Barry Clarke Threadneedle Investments

Page 18: Salesforce1 Platform: Build Amazing Apps More Quickly

Introduction to Threadneedle 1

Page 19: Salesforce1 Platform: Build Amazing Apps More Quickly

• An established global asset manager

– Founded 1994

– AUM £89.7 Billion

– 163 investment professionals and 711 employees

• Sole focus is active management of client assets

• Offers a broad spectrum of capabilities

– Equities

– Fixed Income

– Commodities

– Multi-asset

– Property

• Owned by Ameriprise Financial Inc.

Threadneedle Investments

An established and active global manager

Source: Threadneedle, as at 31 March 2014.

AUM includes externally managed funds under administration.

19

Assets under management

AUM – institutional vs. wholesale

Retail33.6%

Institutional66.4%

Equities58.5%

Fixed income31.4%

Cash2.8%

Property7.4%

Page 20: Salesforce1 Platform: Build Amazing Apps More Quickly

Key facts

• AUM of £470 billion1

• A Fortune 500 company

• S&P rating of A; Moody’s A3

• Approximately £1.2 billion in excess capital

• No.1 financial planning firm in the US2

• No.30 largest global asset manager3

• No.9 largest manager of long-term

US mutual funds4

• No.2 mutual fund advisory programme

in assets5

Ameriprise Financial Inc.

Source: Ameriprise Financial Inc. as at 31 March 2014. 1 Group AUM represents total assets under management and administration. 2 Source: Form ADV, Part 1A, Item 5, and Certified Financial Planner Board of Standards, Inc. 3 Source: Pensions & Investments – Nov. 11, 2013 issue, data as at 31 December 2012. 4 Source: Investment Company Institute (ICI), as at 12 December 2013. 5 Source: Cerulli Associates – Cerulli Edge Managed Accounts edition, as at 31 March 2014.

20

Page 21: Salesforce1 Platform: Build Amazing Apps More Quickly

Singapore

Copenhagen

London Copenhagen

Paris

Madrid Milan

Frankfurt

Amsterdam

Vienna Zurich

Genev a

Stockholm

Luxembourg

• Local Threadneedle offices in 16 countries

• Complemented by Columbia network of seven offices across US

Serving clients across the globe

Source: Threadneedle, as at 31 March 2014.

21

Taipei

Kuala Lumpur

Hong Kong

Dubai

Page 22: Salesforce1 Platform: Build Amazing Apps More Quickly

• An established global asset manager

• A distinctive philosophy and identity

• Strong investment performance and capabilities

Summary of Threadneedle Investments

22

Page 23: Salesforce1 Platform: Build Amazing Apps More Quickly

Usage of Salesforce.com 2

Page 24: Salesforce1 Platform: Build Amazing Apps More Quickly

• Licenses

– 322 Salesforce

– 623 Chatter Free

– 83 Salesforce Platform

– Everybody has a presence on Chatter

• Foundations

– Q3 2011, Pilot

– Q4 2011, Opportunities

– Q1 2012, Who’s important to me

• Moving on from glorified address book

– Including: Redemption Pipeline, Marketing Automation (Exact Target), Activity Management, Process Automation, Regulatory Relationships, Matrix Data, Deal Attributions

• Pipeline

– Including: Content Management, Activity Management Revisit, Mobile, Continued Process Automation, Data Governance

• Team closely aligned to the business

– Agile, nimble and importantly responsive

– Very small team in relative size: 1xProject Manager, 2xAnalyst Developers, 1xAdmin + 1xCRM Manager (in the business)

Usage of Salesforce.com

24

Page 25: Salesforce1 Platform: Build Amazing Apps More Quickly

• Leveraging the platform

– Quickly recognised the ROI we could leverage in making use of platform

– Anything that is done in a spreadsheet can be positioned in the platform

– Additional benefit of having powerful Management Information via Reports and Dashboards

– Modules built out quickly to meet a business need with very little development required

• Data Requests

• Project Management

• Appraisal Support

– Continue to examine the power of the platform and hold this up against traditional “development” tools

• “Why IT is Not an Oxymoron”

– http://blogs.salesforce.com/company/2014/02/adopting-an-agile-mentality-in-corporate-it.html

– Salesforce1 gives us a platform to build and deploy a mobile capability we haven’t had before

• “Microsoft and Salesforce.com Announce Global Strategic Partnership”

– http://www.salesforce.com/company/news-press/press-releases/2014/05/140529.jsp

– A lot of business have a large investment in Microsoft and this is not going to away

Usage of Platform

25

Page 26: Salesforce1 Platform: Build Amazing Apps More Quickly

Important information

For internal use and for Professional and/or Qualified Investors only (not to be used with or passed on to retail clients).

Past performance is not a guide to future performance. The value of investments and any income is not guaranteed and can go down as well as up and may be affected by exchange rate fluctuations. This means that an investor may not get back the amount invested.

The research and analysis included in this document has been produced by Threadneedle Investments for its own investment management activities, may have been acted upon prior to publication and is made available here incidentally. Any opinions expressed are made as at the date of publication but are subject to change without notice and should not be seen as investment advice. Information obtained from external sources is believed to be reliable but its accuracy or completeness cannot be guaranteed.

This presentation and its contents are confidential and proprietary. The information provided in this presentation is for the sole use of those attending the presentation. It may not be reproduced in any form or passed on to any third party without the express written permission of Threadneedle Investments. This presentation is the property of Threadneedle Investments and must be returned upon request.

Threadneedle Asset Management Limited. Registered in England and Wales, No. 573204. Registered Office: 60 St Mary Axe, London EC3A 8JQ. Authorised and regulated in the UK by the Financial Conduct Authority.

is a brand name and both the Threadneedle Investments name and logo are trademarks or registered trademarks of the Threadneedle group of companies.

26

Page 27: Salesforce1 Platform: Build Amazing Apps More Quickly

Want to find out more? • If you are already a Salesforce customer, then please speak

to your AE for follow up

• Visit our Platform page:

http://bit.ly/1eEnW0V

• Find out more about developing apps:

http://bit.ly/1gvMuda

• Download our App Development Guide:

http://bit.ly/1bXmS7L

• Recording available shortly – email and on our website

Page 28: Salesforce1 Platform: Build Amazing Apps More Quickly