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SALT Gurgaon 2009Swithun Manoharan
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CreatingCreating
A HighA High
PerformancePerformance
EnvironmentEnvironment
Summer OlympicsMexico
Oct 18th 1968
8.90 Mts
23 Years
Winter OlympicsMexico
Feb 22nd 1980
USA 4USSR 3
Miracle on Ice
1983
2007
Edwin Moses
400 m Hurdles
107 Continuous wins
2 Olympic Golds
Jehangir Khan
555 ConsecutiveWins
Test16 Continuous
Wins
ODI21 Continuous
Wins
Why are some able to maintain a High Performance Environment over a long period of time?????
While others seem to perform only in Sparks that happen only once in a lifetime ???
Mihaly Csikszentmihalyi – “Finding Flow”
Low Skill LevelHigh
Low
C
halle
nge
Hig
h
Stress Fear Concern
BoredomDisengagement
Non Involvement
HIGH P
ERFORMANCE / STATE O
F
FLOW
Mihaly Csikszentmihalyi – “Finding Flow”
Low Skill LevelHigh
Low
C
halle
nge
Hig
h
Stress Fear Concern
BoredomDisengagement
Non Involvement
HIGH P
ERFORMANCE / STATE O
F
FLOW
The ZONE
In the Flow
In the Mood
Things Just Roll
In the Groove
Challenge Vs Skill
The Proper Environment
Climate in the Organisation
Culture in the Organisation
Leadership style, Decision-making CommunicationTraining, Rewards and recognition
Way we do Things Here
Managing Creative Tension
Processes
Equipment
Leadership Management
Setting a Direction Planning and Budgetting
Aligning People Organizing and Staffing
Motivating People Controlling and Problem Solving
Change Complexity
There are various kinds of
players
In any Organisational scenario…
………with all its changes and Challenges
NAVIGATORSNAVIGATORS
VICTIMSVICTIMSHighly ReactiveHighly Reactive
Self Pity / Negative / Self Pity / Negative / StubbornStubborn
Highly ProactiveHighly ProactiveConfident / Optimistic / PropellingConfident / Optimistic / Propelling
SURVIVORSSURVIVORS
SURVIVORSSURVIVORS
SkepticismSkepticism
CynicismCynicism
ReluctanceReluctance
CautiousCautious
EmotionsEmotions
IndifferenceIndifference
Confusion
UncertaintyUncertainty
video
Ken
Chet
Nicole
Katherine
Mason
Katherine
“ What? I don’t know
how to use a camera and I don’t want to
know.”
“It is physically
impossible..”
ChetChet
“But what they are great
at is journalism”
“Not one of them is technically qualified
to shoot a story”
“ The camera crew feels, they are being being setset up for a lay offoff.”.”
Chet
“ I will be happy to ”
“If it bombs, it will be my last show”
“… Being humiliated before millions millions
of viewers”
Nicole
“We are going to be laughed off the air”
“Yeah.. Opportunities for A lot of sad looking
Television”
“That was too intimidating.I can never do that”
Ken
Essentials OfEssentials Of
A HighA High
PerformancePerformance
EnvironmentEnvironment
A Context for Success: Creating the High-Performance EnvironmentBy Professor Graham Jones | Apr 20, 2009
4 Key Components of HPE
Leadership
Performance Enablers
People
Focus
Leadership
Vision
Challenge
Support
“Why are we doing this?”
“…Vision of where we are going”
“ We will give you every help you need”
“…Unleash you guys to do what you are great at”
“ Best equipment will be provided from the resources freed”
“ I understand your concerns”
Mason Leadership
Game - Roleplay
The Helium Stick
Common Common
GoalGoal
A Clear VisionA Clear Vision
Survey in US of 23,000 from a wide range of industries, Harris Interactive found that:
Only 37% said they have a
clear understanding of what their organization
is trying to achieve & why
Only one in five was
enthusiastic about their team's &
organization's goals
Only one in five said they have a clear "line of sight" between their tasks and their
team's and organization's
goals
Only 15% felt that their
organization fully enables
them to execute key
goals.
“You have to have this passion and you have to have a reason for doing what you’re doing. And there really has to be a purpose there, I think that’s what drives success. I know my talent is from God. And that’s my purpose: to run to glorify Him”
Allyson Felix “Chicken Legs”
Do You know your Organisation’s Vision ?
Do You know your Teams Goal ?
Have you got a personal Vision ?
Leadership
Vision
Challenge
Support
4 Key Components of HPE
Leadership
Performance Enablers
People
Focus
Information
Instruments
Incentives
PERFORMANCE ENABLERSPERFORMANCE ENABLERS
“You all know there have been big changes over here.. There’s another change coming”
“No one will loose their Jobs…….”
“… It is just as much for increasing opportunities”
“ Best equipment will be provided from the resources freed”
“ We are instituting a weekly Film Festival to critique the best piece and give a prize”
Game - Roleplay
The Blindfold Game
CommunicationCommunication
Our perceptions can bias our hearing and seeing
4 Key Components of HPE
Leadership
Performance Enablers
People
Focus
PEOPLE
Attitude
Capacity
Behaviour
“ This is the team”
“ I need your help”
“ I understand your
concerns”
“Every one should
get their feet wet”
“Team.. We have a
major win”
PEOPLE
4 Key Components of HPE
Leadership
Performance Enablers
People
Focus
Road Map
Steps/Stages
Game Plan
“Katherine… What’s
the first step of that
road map?”
“We need a detailed
action plan…”
“Look.. This is’nt
going to happen
overnight”
InterdependenceInterdependence
Euro tunnel
1988-199410 Construction Companies5 Banks15000 people
1 st Dec 1990 – Graham and Philippe
"Today, the mission of one institution
can be accomplished only by recognizing that it lives in an interdependent world
with conflicts & overlapping interests"
Jacqueline Grennan Wexler.
DependenceDependence
Three levels of functioning :Three levels of functioning :
IndependenceIndependence
InterdependenceInterdependence
Maturity
Functioning
IndependenceIndependence ToTo InterdependenceInterdependence
IndependenceIndependence is is a a greatgreat level of level of effectivenesseffectiveness
Interdependence is the greatest
level of effectiveness
Captained 57 TestsWon 41Lost 10Drew 6
History Judges Captains by What his Team Achieved
I knew that all successful sides have a certain ‘X factor’ that comes from each individual giving more than he takes. I wanted each player to think of himself as the vice-captain, always proactive in his thinking, able to offer advice and, above all, willing to take responsibility for his actions
Out of My Comfort Zone
Steve “Tugga” Waugh
The Final Analysis
“ Mason… I did’nt want this change… I was’nt ready for it”
“ Thanks for pushing us.”
“You helped us to see what was good about
it ”
Essentials OfEssentials Of
A HighA High
PerformancePerformance
EnvironmentEnvironment
4 Key Components of HPE
Leadership
Performance Enablers
People
Focus
