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With the rise of cloud computing, it's a good opportunity for us to design and simplify business services in such that satisfy our modern business requirements.
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Simplify Your Business on the
Cloud
Andy Harjanto
10 Simple Ways to
The dawn of cloud computing
First, What the heck isCloud ComputingNeed a quick introduction to
Cloud Computing?Read this presentation
http://www.slideshare.net/Guppers/how-your-business-can-take-advantage-of-cloud-computing
Just to recap from that presentation
Cloud platform provides you with
Cost ElasticityPower ElasticityHigh AvailabilityScalabilityGlobal ReadyLong term Cost Reduction
But yet, if one asks you…
Let’s jump, fly high above the cloud
This is probably how you feel
Less Control?
RiskyToo early
Resistency
How?
Let’s look at issues facing Enterprise IT
Do we want to keep going?
Business Software is increasingly complex
Feature after Feature after Feature
Complexity increases support costs
Add burdenon IT Staff
More Servers to monitor
More Data back-up
Application Training
Building EnterpriseSecurity
Stone WallFire-proofMoatArmy Death Hole
is like….
Building Medieval
Castle
But often, It makes that much harder for
customers,
partners,suppliers
to connect to you
In other words,
Business software foundation wasdesigned around 3 decades ago
LAN
File Based Access Control
Rich, Heavy Protocols
Centralized User Repository
My Enterprise Island
Heavily Object Center(Server, Files, Docs)
Application Silos
The enterprise world we live in
2010 and beyond
Global Direct, Open CustomersCommunication
Transparency
Work RemotelyDigital Life Convergence
(e.g. Social Media)
(Work and Personal lines are blurring)
(Customers, Resources, IPs are acquired everywhere)
(Mobility Trend)
(Blogs, Social Computing) Brief Collaboration(Assemble the best, Disassemble upon completion)
And yet, innovations
on consumer side flourish
Search
Social Networking
Real-time Search, Social Media
New Mobile Experience
Video
Isn’t it time to hit the reset button?
Yes, now it’s time to
simplify your business
We have been in many successful
simplifications process before
Rich User Interface to HTML
RPC, DCOM to HTTP, REST
XML to JSON
Email to 140 Characters
Shrink-wrap software to online
Old and New Technology
Often live side by sidein harmony
for long, long time
Let’s build
Simple Cloud
SolutionsFor Business
Many successfulConsumer Cloud Services
Decades ofBusiness Software
TransformationalChanges
(Cloud, Social, Mobile,Web 2.0)
Design and Learn from…
Simplification #1
Zero Installation
“At least, we should aspire to”
Managing OS, Servers, Applications, Devices is more than a full time job
A Cloud Service should require zero (or minimum) installation
Servers
Clients
Mobile
This also means less maintenance
Upgrade
App Compatibility
Service Pack
Down Time
Simplification #2
Reduce Your Support Cost
Bring the culture of
Self-Service
Community HelpSelf-Register
Self-Reset-Password
Self-Personal-Information-Control
Reduce the number of business applications
users need to master
only needs 300 engineers
to support 300,000,000 users
Simplification #3
Transparency
FilesProject
Servers
Employees
ActivitiesSelf-UpdatesSpreadsheet
Business SoftwareEvolution
Focus on ObjectsFocus on Subjectand activities
more more
Transparency boosts Productivity
Social Consumer: Activity Feed
Business with Transparency Activities
A simple idea that revolutionizes social computingBusiness software can learn from it,
“What are you working on?”
What’s on your mind?
What are you doing?
Simplification #4
Short is Better
“Such a noisy world we live in”
Sshhh… did you hear that?
Podcast
Radio
OnlineEmail
Social Networking
Picture
SMS Phone
Readers
Voice IP
TVMusic
Blog
Tweet
Video
Can we ever keep up?
140 characters or less
Express your message in…
BriefEssential
Simplification #5
Mobility
“You are now free to move around the world”
50% more active
facebook mobile users are
than non-mobile users
*65 million mobile users on Facebook
Smart-phones, Tablets are becoming our
personal computer
Text Messagingis increasingly
popular
740 billions
text messages in 2009
it doubles from 2008
Can you access enterprise data from
mobile phone today?
not just email…
Simplification #6
Identity
Bring down this walled garden
How many more sets of username/password
I have to
remember
Syntomos, Corp
Issued on 11/17/09 Expired 11/17/10
Secure and Fluid identity Flows
Gestone collaborates withSyntomos
Melissa’s access to Syntomos Corp is
Granted
Melissa Reed
Gestone, LLC
Bottom line…
In the cloud, no one can
monopolize the identity
Companies can produce and consume others’ identities
With that, it..Opens up the Corporate Walls
…much easier fortwo companies
to collaborate
WS-Trust
A few standards emerging…
…but we’re still early in the game
CardspaceIdentity Selector
Simplification #7
User In Control
More people are bringing their personal computer, phone to access corporate network
this wave continues because…
Digital Life Style Convergence
“I do personal stuff at work”
“I work at home”
A Cloud Service should allow user to choose tools fit with user’s digital life style
Simplification #8
Privacy
“Collect only what you need”
Collecting more than you need,
invite unwanted visitors
not to mention some legal implication
John Reed
In a Cloud Service, collecting only full name and photo are sufficient for identification to others
Why should we collect these?
Birth-date
AddressMarital Status
ReligionSex
Interesting enough, even with less data,
identity can still flow securely between corporations
Simplification #9
Search
Consumers have enjoyed far superior search experiencesthan the enterprise users
Why Search Is Complex in Enterprise?
Technology Silos
Database
File System
Network OS
EmailApplication
Access Control
Who has access to what is important
SimplificationAll objects can be tagged, multiple times
Object has owners, may be modified by others
Find all messages, documents,
status updates,
sent/modified/posted
by Sally Johnson last week
regarding project 7503
In such… search can be simplified
How about Access Control?
This leads to next simplification…
Simplification #10
Security
Today’s Access Control
Subject
Resource
Today’s Access Control
Hard to answer:
“What does John have access to?” (have to visit every file, database, server)
A person joins organization
Make sure access control is appropriately setin files, servers, database. (Be extra careful to grant access to Partners, Customers, Vendors, Suppliers)
Simplified Access Control
Organization or Group BoundarySubject &
Resource
Cloud Security Deserves
A Separate Presentation(Stay Tuned)
ThreatAuthentication
Authorization
Federation
Encryption
Identity
So, Go right ahead
Leapfrog your competitors
Yes, Cloud Computing is still young
We’re all learning from it
Take
Baby Steps
Leaner . Agile . Adoptive
We’ll run much faster
Fly High above the cloud
So, how do we start?
For Enterprise, evaluate at department level
Grow organically inside your company
For small business, migrate at your own pace
It’s easy to take advantage of it today
What’s Next?
Like “I’m Cloud Confused”Facebook page to receive updates on Cloud Computing
http://www.facebook.com/CloudConfused
For more presentations like this, visit, follow, subscribe to:
Blog: http://www.andyharjanto.com Twitter: http://twitter.com/harjanto
