4. And we thought you would, too.Here are 101 awesomemarketing
quotes.**With some special appearances from our INBOUND 2013
speakers.
5. Spending energy tounderstand theaudience and
carefullycrafting a message thatresonates with themmeans making
acommitment of time anddisciplineto theprocess.Nancy
DuartePresident & CEO, Duarte DesignSPEAKING AT INBOUND
2013
6. When you enchant people, yourgoal is not to make money
fromthem or to get them to do whatyou want, but to llthem with
greatdelight.Guy KawasakiFormer Chief Evangelist, AppleCo-founder,
Alltop.com
7. Great content is the bestsales tool in the world.Marcus
SheridanAuthor, The Sales Lion BlogSPEAKING AT INBOUND 2013
8. Remarkable socialmedia content andgreat sales copy arepretty
much thesame plainspoken wordsdesigned to focuson the needs of
thereader, listener, orviewer.Brian ClarkFounder, Copyblogger
9. Make thecustomerthe hero ofyour story.Ann HandleyChief
Content Ocer, MarketingProfsSPEAKING AT INBOUND 2013
10. If you wait untilthere is anothercase study in
yourindustry, you willbe too late. Seth GodinBest-Selling
AuthorSPEAKING AT INBOUND 2013
12. The next time you hear asocial media myth, question it.Ask
for the proof, and ask out loud.Dan ZarrellaSocial Media Scientist,
HubSpotSPEAKING AT INBOUND 2013
13. Bring thebest of yourauthenticself to
everyopportunity.Image Credit: snreJohn JantschAuthor, Duct Tape
MarketingSPEAKING AT INBOUND 2013
14. Your culture is your brand.Image Credit: TerryJohnstonTony
HsiehCEO, Zappos.com
15. You cant just ask customers whatthey want and then try to
give that tothem.Steve JobsFormer CEO, Apple
16. You must embracethe true value of yourorganization
anddevelop a referralsystem that allowsyou to bring the bestof your
authentic selfto every opportunity.John JantschAuthor, Duct Tape
MarketingSPEAKING AT INBOUND 2013
17. The only way to put out asocial media re is with
socialmedia water."Image Credit: fox_kiyoRamon DeleonSocial Media
Marketer, DominosSPEAKING AT INBOUND 2013
18. For a long time we were taught that our role
incommunications was, for the lack of a better term,how to lie. Lie
about what the company wants outthere. Now its more about how do
you tell acompelling story about your company.Rick
TuroczyCo-founder, Portland Incubator ExperimentSPEAKING AT INBOUND
2013
19. More contact means more sharing ofinformation, gossiping,
exchanging,engaging in short, more word of mouth.Image Credit:
questinGary VaynerchukBest-Selling Author
20. Theres a lot of fear-mongeringabout losing control of
yourbrand online, when, in fact,youve got control over asmuch as
you always have:how you present yourbusiness and how you act.Amber
NaslundBest-Selling AuthorSPEAKING AT INBOUND 2013
21. There is noblack magic tosuccessfullyattractingcustomersvia
the web. Rand FishkinFounder, SEOmozSPEAKING AT INBOUND 2013
22. one way to sella consumersomething in thefuture is simplyto
get his or herpermission inadvance.Seth GodinBest-Selling
AuthorSPEAKING AT INBOUND 2013
23. Success is making those whobelieved in you look
brilliant.Dharmesh ShahCTO & Co-founder, HubSpotSPEAKING AT
INBOUND 2013
24. Let your originality your specialness,your brand
personality come throughin your online content.Ann Handley &
C.C. ChapmanAuthor, Content RulesSPEAKING AT INBOUND 2013
25. When you want to change things, you wontplease
everyone.Sheryl SandbergChief Operating Ocer at Facebook
26. Dont talk about your product like its adad-gum
rainbow.Marcus SheridanAuthor, The Sales Lion BlogSPEAKING AT
INBOUND 2013
27. The weird set anexample for the restof us. They raise
thebar; they show usthrough their actionsthat in fact werewired to
do the new,not to comply withsomeone a thousandmiles away.Seth
GodinBest-Selling AuthorSPEAKING AT INBOUND 2013
28. Good innovators typically think very big andthey think very
small. New ideas aresometimes found in the most granular detailsof
a problem where few others bother to look.Nate SilverFounder,
FiveThirtyEight.comSPEAKING AT INBOUND 2013
29. No matter what,the very rst pieceof social media realestate
Id start withis a blog. Chris BroganFounder, New Marketing
Labs
30. Focus on the core problem yourbusiness solves and put out
lots ofcontent and enthusiasm, and ideasabout how to solve that
problem.Laura FittonInbound Marketing Evangelist, HubSpotSPEAKING
AT INBOUND 2013
31. Instead of one-way interruption, webmarketing is about
delivering usefulcontent at just the precise momentthat a buyer
needs it.David Meerman ScottBest-Selling AuthorSPEAKING AT INBOUND
2013
32. Dont nd customersfor your products;nd products foryour
customers.Seth GodinBest-Selling Author SPEAKING AT INBOUND
2013
33. People shop and learn in awhole new way comparedto just a
few years ago, somarketers need to adapt orrisk extinction.Brian
HalliganCEO & Co-founder, HubSpotSPEAKING AT INBOUND 2013
34. People dont trustbusinesses theway they used to For the rst
timewe found that themost trustedsources were aperson such
asyourself or a peer.Steve RubelChief Content Strategist,
EdelmanSPEAKING AT INBOUND 2013
35. Social media are tools. Real time is a mindset.David
Meerman ScottBest-Selling AuthorSPEAKING AT INBOUND 2013
36. For B2B Marketers, our biggestobstacles are usually
complexityand fear of failure. We need tobe willing to fail.Image
Credit: Fr. Stephen, MSCTim WasherCorporate Comedian, CiscoSPEAKING
AT INBOUND 2013
37. Dan LyonsMarketing Fellow, HubSpotMy theory is that in the
age of theinternet, its what you write, not whereyou write it, that
matters.SPEAKING AT INBOUND 2013
38. It no longer makes economic sense tosend an advertising
message to themany in hopes of persuading the few.M. Lawrence
LightFormer Chief Marketing Ocer, McDonalds
39. Shifting from buying stu tobuying experiences, andfrom
spending on yourselfto spending on others, canhave a dramatic
impact onhappiness.Elizabeth DunnBest-Selling AuthorSPEAKING
ATINBOUND 2013
40. In todays informationage of Marketing andWeb 2.0, a
companyswebsite is the key totheir entire business.Marcus
SheridanAuthor, The Sales Lion BlogSPEAKING AT INBOUND 2013
41. Increasingly, the mass marketingis turning into a mass of
niches.Chris AndersonBest-Selling Author
42. So as I thought about it,the most important"tool" you can
havetoday in business isinsatiable curiosity.The minute you lose
it,youre dead.Steve RubelChief Content Strategist, EdelmanSPEAKING
AT INBOUND 2013
43. People think focus means sayingyes to the thing youve got
tofocus on. But thats not what itmeans at all. It means saying noto
the hundred other good ideasthat there are. You have to
pickcarefully. Im actually as proud ofthe things we havent done as
thethings I have done. Innovation issaying no to 1,000
things.!!Steve JobsFormer CEO, Apple
44. When are yougoing to admitthat there issomethingglorious
aboutbeing you?Erika NapoletanoBest-Selling AuthorSPEAKING
ATINBOUND 2013
45. Dont be afraid to getcreative andexperiment with
yourmarketing.Mike VolpeCMO, HubSpotSPEAKING ATINBOUND 2013
46. Condence is thewillingness to be asridiculous,
luminous,intelligent, and kindas you really
are,withoutembarrassment.Susan PiverBest-Selling AuthorSPEAKING
ATINBOUND 2013
47. The way you can understand all ofthe social media is as the
creationof a new kind of public space.Image Credit: ghirsonDanah
BoydSocial Media Researcher, Microsoft
48. A blog is a great way to connectmore deeply with your
existing orwould-be customers, build acommunity around your
business,give a human personality and voiceto an organization,
evolve yourbusiness and relationships insometimes unexpected or
surprisingways, and yes, drive sales.Ann HandleyChief Content Ocer,
MarketingProfsSPEAKING AT INBOUND 2013
49. Marketing today is muchmore like sailing thandriving. Your
boat is thebrand. If you point your boatin the right direction,
followthe winds/currents, andsteer, you will get the boatto go
where you want it.Marketers should becomethe wind, but accept
thattheyre at the mercy of thecurrents and weather.Steve RubelChief
Content Strategist, EdelmanSPEAKING AT INBOUND 2013
50. For corporate marketers,podcasting is low-hanging
fruit.Paul GillinAuthor, The New Inuencers
51. Before you createany more greatcontent, gure outhow you are
goingto market it rst.Image Credit:cadfael1979!Joe Pulizzi &
Newt BarrettCo-Authors, Get Content Get Customers
52. The signal is the truth. The noise is whatdistracts us from
the truth.Nate SilverFounder, FiveThirtyEight.comSPEAKING AT
INBOUND 2013
53. D!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Inspiration isthe
mostimportant partof our digitalstrategy.Image
Credit:!notashamed!Paull YoungDirector of Digital, charity:
waterSPEAKING AT INBOUND 2013
54. Increasingly, search is our mechanism forhow we understand
ourselves, our world,and our place within it.Image Credit:
!MicMacPics1!John BattelleFounder, Federated Media Publishing
55. How dare yousettle for lesswhen the worldhas made it soeasy
for you tobe remarkable?Seth GodinBest-Selling AuthorSPEAKING AT
INBOUND 2013
56. If you have more money than brains, youshould focus on
outbound marketing. Ifyou have more brains than money, youshould
focus on inbound marketing.Image Credit: RangerRick!Guy
KawasakiFormer Chief Evangelist, AppleCo-founder, Alltop.com
57. Quit counting fans, followers, andblog subscribers like
bottle caps.Think, instead, about what yourehoping to achieve with
andthrough the community thatactually cares about what
youredoing.Amber NaslundBest-Selling AuthorSPEAKING ATINBOUND
2013
58. Creating an interestingpresentation requires a
morethoughtful process thanthrowing together the blatherthat weve
come to call apresentation today. Spendingenergy to understand
theaudience and carefully craftinga message that resonates withthem
means making acommitment of time anddiscipline to the process.Nancy
DuartePresident & CEO, Duarte DesignSPEAKING AT INBOUND
2013
59. Find interesting stories to tell look toyour customers or
challenges in yourindustry.Dont worry so much abouttalking about
your products.Build anaudience rst with compelling stories.Tim
WasherCorporate Comedian, CiscoSPEAKING AT INBOUND 2013
60. In a way, the web is like yourHollywood agent: It speaks
for youwhenever youre not around tocomment.Image Credit:!Chris
Brogan & Julien SmithCo-Authors, Trust Agents
61. You cant expectto just write andhave visitorscome to
youthats too passive.Anita CampbellFounder & CEO,
SmallBizTrends.com
62. For business,our internetlove aair wasa gift from
thegods.Image Credit:!CarbonNYC!Gary VaynerchukBest-Selling
Author
63. The best companies win with inboundmarketing by deeply
engaging and aligningwith their sales department so both parts
ofthe business are more measurable, scalable,and eective.Image
Credit: Lee Ann L.!Mark RobergeSVP of Sales & Services,
HubSpotSPEAKING AT INBOUND 2013
64. To trust agents,hyperlinks are the21st centuryequivalent of
thename-dropper.Chris Brogan & Julien SmithCo-Authors, Trust
Agents
65. Dont build links. Build relationships.Rand FishkinFounder,
SEOmozSPEAKING AT INBOUND 2013
67. I wanted to reinventcharity. I thought ithad become
brokenand stigmatized.The word meanslove, and I trulybelieve that
givingtime, talent, moneyis whollyredemptive.Scott HarrisonCEO,
charity: waterSPEAKING AT INBOUND 2013
68. To be successfuland grow your businessand revenues, you
mustmatch the way youmarket your productswith the way yourprospects
learn aboutand shop for yourproducts.Brian HalliganCEO &
Co-founder, HubSpotImage Credit: Lee AnSPEAKING AT INBOUND
2013
70. Worry less about sounding professionaland worry more about
creatingremarkable content that other humanscan relate to.Ann
HandleyChief Content Ocer, MarketingProfsSPEAKING AT INBOUND
2013
71. Eectiveengagement isinspired by theempathy thatdevelops
simplyby being human.Image Credit: !Brian SolisPrincipal, Altimeter
Group
72. Smartphones are reinventingthe connection betweencompanies
and their customers.Image Credit: Zibol!Rich MinerParter, Google
VenturesCo-founder, Android
73. Marketing without data is like drivingwith your eyes
closed.Dan ZarrellaSocial Media Scientist, HubSpotImage Credit: Lee
Ann L.!SPEAKING AT INBOUND 2013
74. Think like acustomer.Image Credit: decanatPaul
GillinAuthor, The New Inuencers
75. Anyones job, nomatter what yourposition, is aboutbeing
eective ataccomplishing yourcompanys goals.Rand FishkinFounder,
SEOmozSPEAKING AT INBOUND 2013
76. Were all learning here; the bestlisteners will end up the
smartest.Image Credit: !dsassoi!Charlene Li & Josh
BernoCo-Authors, Groundswell
77. Marketing isntmagic. There is ascience to it.Dan
ZarrellaSocial Media Scientist, HubSpotImage Credit: Lee Ann
L.!SPEAKING AT INBOUND 2013
78. Holding backtechnology to preservebroken businessmodels is
like allowingblacksmiths to veto theinternal combustionengine in
order toprotect theirhorseshoes.Don Tapscott & Anthony D.
WilliamsCo-Authors, Wikinomics
79. The future ofbusinessis social.Image Credit: greekaBarry
LibertCEO, Mzinga
80. The dierence betweenSales and Marketing is thatMarketing
owns themessage and Sales ownsthe relationship.John JantschAuthor,
Duct Tape MarketingSPEAKING AT INBOUND 2013
81. Keep your eyeout for hottopics andtrends. Themedia
isconstantlylooking fortimely stories.Image Credit: motograf!Jim
KukralAuthor, ATTENTION!
82. Leadership comes when your hope and youroptimism are
matched with a concrete vision ofthe future and a way to get there.
People wontfollow you if they dont believe you can get towhere you
say youre going.Seth GodinBest-Selling AuthorSPEAKING AT INBOUND
2013
84. Authenticity, honesty, and personalvoice underlie much of
whatssuccessful on the web.Rick LevineCo-Author, The Cluetrain
Manifesto
85. Many charities go outand just ask people formoney; We ask
peoplefor their voice.Scott HarrisonCEO, charity: water SPEAKING AT
INBOUND 2013
86. Your organizationis becominghyperlinked. Whetheryou like it
or not. Itsbottom-up; itsunstoppable.David WeinbergerAuthor,
Everything is Miscellaneous
87. The key to making a good forecast is not inlimiting
yourself to quantitative information.Nate SilverFounder,
FiveThirtyEight.comSPEAKING AT INBOUND 2013
88. Rand FishkinFounder, SEOmozBest way to sell something:dont
sell anything. Earnthe awareness, respect, andtrust of those who
mightbuy.SPEAKING AT INBOUND 2013
89. Until Facebook camealong, there washardly anywhere on
thepublic internet where youhad to operate with yourreal name.David
KirkpatrickAuthor, The Facebook Eect
90. By listening, marketing willre-learn how to talk.Doc Searls
& David WeinbergerCo-Authors, The Cluetrain Manifesto
91. A thrilled customer is the most potent marketingasset your
organization can leverage.John JantschAuthor, Duct Tape
MarketingSPEAKING AT INBOUND 2013
92. Companies needconnections to theirmarkets to
createlong-term loyalty.Charlene Li & Josh BernoAuthors,
Groundswell
93. Be passionate about theculture and the business,and remain
positive,because it inspires others.Barry LibertCEO, Mzinga
94. Good is the enemy of great...The vast majority of
goodcompanies remain just thatgood, but not great.Image Credit:
CharlesJim CollinsAuthor, Good to Great
95. On average, peopleshould be more skepticalwhen they see
numbers.They should be morewilling to play aroundwith the data
themselves.Nate SilverFounder, FiveThirtyEight.comSPEAKING AT
INBOUND 2013
96. In this age ofmicroblogging and two-second sound
bites,almost no one has theattention span, or time,to read more
than a fewsentences.Tim FrickAuthor, Return on Engagement
97. Once you have yourquestions and stories, mapthem to the
buying process just as your prospectwill experience them.Ardath
AlbeeAuthor, Emarketing Strategies for the Complex Sale
98. Internet word ofmouth is extremelyimportant. You seewhat
the most vocalconsumers have tosay about you andabout
yourcompetitors -- andtheyre saying itwithout necessarilyknowing
yourewatching them.Steve RubelChief Content Strategist,
EdelmanSPEAKING AT INBOUND 2013
99. You want toinvent new ideas,not new rules.Image
Credit:!doug88888!Dan HeathCo-Author, Made to Stick
100. Content is the fuel that powers theinbound marketing
machine. Without gas,your car cant go anywhere. Without yourcar,
burning fuel is a dangerous mess.Laura FittonInbound Marketing
Evangelist, HubSpotSPEAKING AT INBOUND 2013
101. Those who buildand perpetuatemediocrity aremotivated more
bythe fear of beingleft behind. Jim CollinsAuthor, Good to
Great
102. Money followspassion not the otherway around.TWEET
EBOOK!Image Credit: BlakJakDavy!David Siteman GarlandHost, Rise to
the Top
103. In that age of ambientintelligence --
ofinformationeverywhere --marketing will need tobe contextual,
andbrands will have toalign their interestswith the interests
oftheir prospects andcustomers.Dan LyonsMarketing Fellow,
HubSpotSPEAKING AT INBOUND 2013
104. Companiesneed to lightenup and takethemselvesless
seriously.They need toget a sense ofhumor.Doc Searls & David
WeinbergerCo-Authors, The Cluetrain Manifesto
105. Faith in yourself, inyour friends, in yourcolleagues,
andmost of all, faith inyour ability to impactour future is the
beststrategy I know.Seth GodinBest-Selling AuthorSPEAKING AT
INBOUND 2013
106. COME SEE THESE SPEAKERS ANDMORE AT INBOUND 2013.August
19-22, 2013Hynes Convention CenterSeth GodinNate SilverScott
HarrisonNancy DuarteMarcus SheridanAnn HandleyMike VolpeCC
ChapmanSteve RubelErika NapoletanoMark RobergeDan ZarrellaLaura
FittonJohn JantschAmber NaslundTim WasherDavid Meerman ScottRand
FishkinDan LyonsRamon DeleonSusan PiverElizabeth DunnPaull
YoungBrian HalliganDharmesh ShahSPEAKING AT INBOUND 2013