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4 Reasons to Integrate Automated Quoting into your Field Service App

4 reasons to integrate automated quoting system slideshare

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Page 1: 4 reasons to integrate automated quoting system slideshare

4 Reasons to Integrate Automated Quoting into your Field Service App

Field service organizations need revenue

Research confirms that companies that focus on revenue building (sales) out-perform companies that spend more energy on post-sale service performance alone

But with so many service issues to consider the revenue side doesnrsquot always

get as much attention as it should

Field Service

Repair Center

Preventive Maintenance

Inspection

Why

Sometimes organizations fail to recognize field service as a process spanning from

marketing to sales to service

So what should we do

Glad you ask

Start by focusing on long-term profit-making strategies

Look at your revenue or sales side of the businesshellip

hellipAKA the most central task of generating revenue for service businesses

hellipAKA Quotinghellip

Got it Renewed focus on quoting

Now how do you do that

Field service quoting systems address 2 types of quotes

2 Service Contract 1 Time and Material

Start by setting these up in your system

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 2: 4 reasons to integrate automated quoting system slideshare

Field service organizations need revenue

Research confirms that companies that focus on revenue building (sales) out-perform companies that spend more energy on post-sale service performance alone

But with so many service issues to consider the revenue side doesnrsquot always

get as much attention as it should

Field Service

Repair Center

Preventive Maintenance

Inspection

Why

Sometimes organizations fail to recognize field service as a process spanning from

marketing to sales to service

So what should we do

Glad you ask

Start by focusing on long-term profit-making strategies

Look at your revenue or sales side of the businesshellip

hellipAKA the most central task of generating revenue for service businesses

hellipAKA Quotinghellip

Got it Renewed focus on quoting

Now how do you do that

Field service quoting systems address 2 types of quotes

2 Service Contract 1 Time and Material

Start by setting these up in your system

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 3: 4 reasons to integrate automated quoting system slideshare

Research confirms that companies that focus on revenue building (sales) out-perform companies that spend more energy on post-sale service performance alone

But with so many service issues to consider the revenue side doesnrsquot always

get as much attention as it should

Field Service

Repair Center

Preventive Maintenance

Inspection

Why

Sometimes organizations fail to recognize field service as a process spanning from

marketing to sales to service

So what should we do

Glad you ask

Start by focusing on long-term profit-making strategies

Look at your revenue or sales side of the businesshellip

hellipAKA the most central task of generating revenue for service businesses

hellipAKA Quotinghellip

Got it Renewed focus on quoting

Now how do you do that

Field service quoting systems address 2 types of quotes

2 Service Contract 1 Time and Material

Start by setting these up in your system

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 4: 4 reasons to integrate automated quoting system slideshare

But with so many service issues to consider the revenue side doesnrsquot always

get as much attention as it should

Field Service

Repair Center

Preventive Maintenance

Inspection

Why

Sometimes organizations fail to recognize field service as a process spanning from

marketing to sales to service

So what should we do

Glad you ask

Start by focusing on long-term profit-making strategies

Look at your revenue or sales side of the businesshellip

hellipAKA the most central task of generating revenue for service businesses

hellipAKA Quotinghellip

Got it Renewed focus on quoting

Now how do you do that

Field service quoting systems address 2 types of quotes

2 Service Contract 1 Time and Material

Start by setting these up in your system

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 5: 4 reasons to integrate automated quoting system slideshare

Why

Sometimes organizations fail to recognize field service as a process spanning from

marketing to sales to service

So what should we do

Glad you ask

Start by focusing on long-term profit-making strategies

Look at your revenue or sales side of the businesshellip

hellipAKA the most central task of generating revenue for service businesses

hellipAKA Quotinghellip

Got it Renewed focus on quoting

Now how do you do that

Field service quoting systems address 2 types of quotes

2 Service Contract 1 Time and Material

Start by setting these up in your system

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 6: 4 reasons to integrate automated quoting system slideshare

Sometimes organizations fail to recognize field service as a process spanning from

marketing to sales to service

So what should we do

Glad you ask

Start by focusing on long-term profit-making strategies

Look at your revenue or sales side of the businesshellip

hellipAKA the most central task of generating revenue for service businesses

hellipAKA Quotinghellip

Got it Renewed focus on quoting

Now how do you do that

Field service quoting systems address 2 types of quotes

2 Service Contract 1 Time and Material

Start by setting these up in your system

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 7: 4 reasons to integrate automated quoting system slideshare

So what should we do

Glad you ask

Start by focusing on long-term profit-making strategies

Look at your revenue or sales side of the businesshellip

hellipAKA the most central task of generating revenue for service businesses

hellipAKA Quotinghellip

Got it Renewed focus on quoting

Now how do you do that

Field service quoting systems address 2 types of quotes

2 Service Contract 1 Time and Material

Start by setting these up in your system

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 8: 4 reasons to integrate automated quoting system slideshare

Start by focusing on long-term profit-making strategies

Look at your revenue or sales side of the businesshellip

hellipAKA the most central task of generating revenue for service businesses

hellipAKA Quotinghellip

Got it Renewed focus on quoting

Now how do you do that

Field service quoting systems address 2 types of quotes

2 Service Contract 1 Time and Material

Start by setting these up in your system

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 9: 4 reasons to integrate automated quoting system slideshare

Look at your revenue or sales side of the businesshellip

hellipAKA the most central task of generating revenue for service businesses

hellipAKA Quotinghellip

Got it Renewed focus on quoting

Now how do you do that

Field service quoting systems address 2 types of quotes

2 Service Contract 1 Time and Material

Start by setting these up in your system

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 10: 4 reasons to integrate automated quoting system slideshare

Got it Renewed focus on quoting

Now how do you do that

Field service quoting systems address 2 types of quotes

2 Service Contract 1 Time and Material

Start by setting these up in your system

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 11: 4 reasons to integrate automated quoting system slideshare

Field service quoting systems address 2 types of quotes

2 Service Contract 1 Time and Material

Start by setting these up in your system

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 12: 4 reasons to integrate automated quoting system slideshare

Once you distinguish between time and material and service contract

quotes you can further split your sales quotes into 4 categories

Donrsquot worry Your quoting automation system can help with this part

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 13: 4 reasons to integrate automated quoting system slideshare

4 reasons a quoting automation system is good for sales

1 Pre-quote Preparedness

2 Quoting Efficiency

3 Quote Approval to Execution Features

4 Quote Analysis and Reporting

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 14: 4 reasons to integrate automated quoting system slideshare

Pre-Quote Preparedness

Quoting Efficiency

Quote Approval to Execution Features

Quote Analysis and Reporting

Time and Material

Sections for inventory time and labor tasks and more for one-time set-up

Builds quotes by adding materials tasks and time

Transitions from prospect to customer are easy to track

Once you close a quote itrsquos easy to go back and reopen it

Separates databases for quotes orders and prospects to prevent clutter

Modifies quotes breaks big jobs into individual work orders and movesquotes into orders

Moves from quote to order with just a click

Tracks quotes to see if theyrsquore open closed or denied and predicts how much work may be coming

Service Contracts

Follows the same steps as ldquotime and Material quotesrdquo but keeps quote intact through contract

Provides space to explainwhat yoursquoll do what yoursquoll cover and how often yoursquoll provide service

Turns into a recurring order with just one click and can be modified at any stage

Allows technicians to document what they saw on site and what needs to happen in the future

Sets up contract specifics as you go

Connects with the rest of the service operations

Sets up other services (eg schedule techs for recurring events)

Keeps quote intact for historical review and statistical analysis

What quoting automation actually does

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 15: 4 reasons to integrate automated quoting system slideshare

Can quoting also be a field function

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 16: 4 reasons to integrate automated quoting system slideshare

The short answer

YES

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 17: 4 reasons to integrate automated quoting system slideshare

The long answer

With mobile quoting capabilities like picture taking and access to service history technicians can sell to customers and create

quotes while on the job site

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 18: 4 reasons to integrate automated quoting system slideshare

Example Steps to run a quote through an automated quoting system

bull Complete an inspectionbull Create quote based on inspection data

(eg the inspection identifies a seal in need of repair so the quote item says ldquoRepair Sealrdquo is linked to a part number and an item cost and even a predetermined mark-up based on the customer and the procedure)

bull Send quote automatically to customerbull Convert quote to service order upon customer

acceptancebull Schedule service order and dispatch service technician

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 19: 4 reasons to integrate automated quoting system slideshare

Help your field workers double as

sales people by giving them the

tools they need to serve your

customersrsquo needs and quote them at

the right time

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now

Page 20: 4 reasons to integrate automated quoting system slideshare

7 Best Practices for Choosing New Field Service Software

There are many reasons service organizations review purchase and implement new field service management software Regardless of what situations force your service organization to that tipping point there are several tried and true methods you can

use to organize the buying process eliminate the unexpected and significantly increase your chances of success with your new software

Download Whitepaper Now