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tips tips U bili T i on how to conduct Usability Testings www.di8it.com | [email protected] | @di8it

8 Tips on how to conduct Usability Testings

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8 tips on how to conduct usability testings

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Page 1: 8 Tips on how to conduct Usability Testings

tipstips

U bili T ion how to conduct

Usability Testings

www.di8it.com | [email protected] | @di8it

Page 2: 8 Tips on how to conduct Usability Testings

tips on how to conduct usability testings

TIP 1Your friends are not the users.Recruit the right participants making sure that they

direpresent your target audience.

www.di8it.com | [email protected] | @di8it

Page 3: 8 Tips on how to conduct Usability Testings

tips on how to conduct usability testings

TIP 2Avoid words like “usability testing” or “market research” when talking to your participantsresearch” when talking to your participants. Use easy plain English.

www.di8it.com | [email protected] | @di8it

Page 4: 8 Tips on how to conduct Usability Testings

tips on how to conduct usability testings

TIP 3Warm them up! Ask a few informal questions b h l h b dabout the application that is going to be tested

before starting the test.

www.di8it.com | [email protected] | @di8it

Page 5: 8 Tips on how to conduct Usability Testings

tips on how to conduct usability testings

TIP 4Choose the right tasks to test. Tasks should be aligned with the application objectivesaligned with the application objectives.

www.di8it.com | [email protected] | @di8it

Page 6: 8 Tips on how to conduct Usability Testings

tips on how to conduct usability testings

TIP 5Don’t give your subjects direct instructions. Create scenarios and word the tasks around them.

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Page 7: 8 Tips on how to conduct Usability Testings

tips on how to conduct usability testings

Only give participants one task at a time and provide any additional information on the same form.

www.di8it.com | [email protected] | @di8it

Page 8: 8 Tips on how to conduct Usability Testings

tips on how to conduct usability testings

TIPBehave yourself! As a facilitator, e ave you se ! s a ac a o ,be quiet, neutral and if in doubt, shut up!

www.di8it.com | [email protected] | @di8it

Page 9: 8 Tips on how to conduct Usability Testings

tips on how to conduct usability testings

T t l T t ft Li tTest early. Test often. Listen

www.di8it.com | [email protected] | @di8it

Page 10: 8 Tips on how to conduct Usability Testings

tips on how to conduct usability testings

TIP 1. Your friends are not the users. Recruit the right participants making sure that they represent your target audiencerepresent your target audience.

TIP 2. Avoid words like “usability testing” or “market research” when talking to your participants. Use easy plain English.

TIP 3. Warm them up! Ask a few informal questions about the application that is going to be tested before starting the test.

TIP 4. Choose the right tasks to test. Tasks should be aligned with the application objectives.

TIP 5. Behave yourself! As a facilitator, be quiet, neutral and if in doubt, shut up!

TIP 6. Only give participants one task at a time and provide any additional information on the same form.

TIP 7. Behave yourself! As a facilitator, be quiet, neutral and if in doubt, shut up!

TIP 8. Test early. Test often. Listen

www.di8it.com | [email protected] | @di8it

Page 11: 8 Tips on how to conduct Usability Testings

Who we are?We are a unique digital agency specialising in user experience research and human centred design.We have expertise in web, digital TV and mobile devices supporting you from initial concepts through prototype to polished design. Our aim is to help you create enjoyable products engaging services and grow compelling experiencescreate enjoyable products, engaging services and grow compelling experiences - making life for your customers just a little bit better.

Get in [email protected]+44 (0)7 887 80 75 00+34 626 94 22 03Twitter: www.twitter.com/di8it