Achieve Cloud Success with ServiceNow and Microsoft

© 2017 ServiceNow All Rights Reserved 1© 2017 ServiceNow All Rights Reserved

Achieve Cloud Success with ServiceNow and Microsoft

Deaddin EdrisEugene Chuvyrov

Gain Cloud Service Oversight, Minimize Risks, and Reduce Costs – Simplified Through Self-Service

Sr. Product Marketing Manager Cloud ArchitectServiceNow

Microsoft


ServiceNow Is A Fast-Growing, Global Company~4,800 Employees

Major SitesSan Diego, Silicon Valley, Seattle

Amsterdam, London, Sydney, Israel, India

$28M

$64M

$128M

$683M

$1B

’16

$1.391B

‘09

$244M$425

M

Strong Revenue & Growth

‘10 ‘11 ‘12 ‘13 ‘14 ‘15


Global Enterprises in Every Industry Rely on ServiceNow

Construction Federal Financial Services Healthcare Higher Education Insurance IT Services Manufacturing Media MSPs Oil and Gas Retail Services Technology

© 2017 ServiceNow All Rights Reserved 4

Providing Cloud Services Across the Enterprise

IT SLAs Force Cloud Users to Look for Alternatives

Cloud Service Needs Grow

Manual IT processes can take weeks to months

DIY on Public Clouds


Creating Shadow IT Outside of Business Controls

Compliance & Audit Issues

Introduction of Security

Risks

Inability to Control Costs

Microsoft AzureWhy Companies Choose Microsoft Cloud

38Azure regions

RECENTLY LAUNCHED: US Regions: West US 2 and West CentralGermany – Launched in Sep 2016United Kingdom – Launched in Sep 2016

NEWLY ANNOUNCED: France: France Central and France SouthKorea: Korea Central and Korea SouthDoD East and Central

Achieve global scale, in local regions

https://azure.microsoft.com/en-us/regions/services/

Momentum

750 millionAzure ActiveDirectory users

194 billion External Requests made to Azure App Service

188 billionHits to websites run on Azure Web App Service

340 billionAzure SQL query requests processed/day >90%

of Fortune 500 use Microsoft Cloud

Openness and flexibilityBuild freely, deploy anywhere

Data and intelligencePower decisions & apps with insights

TrustProtect your business

Application innovationAccelerate innovation with the cloud

Microsoft Azure

Accelerate innovation with the cloud

Build apps faster and

easier

Deliver native mobile apps seamlessly

Manage applications proactively

Application innovation

Service FabricVM Containers

Always-on, scalable, distributed applications

Efficiency and speed

Legacy applications, no change

Lift and shift Improved DevOps

Hyperscale(e.g. IOT)

Cloud Foundry, OpenShift,

Apprenda, Jetlastic, etc.

Third-partyframeworks

Other

Build apps faster and easier - IAASApplication innovation

Logic appsApp service Functions

Workflow & Integration

Serverless computeWeb, mobile, and API apps

Web and mobile Event-driven microservices

LOB integration and hybrid apps

Self-service

No-code apps

Power apps

Build apps faster and easier - PAASApplication innovation

< DEVELOPERS NON-DEVELOPERS >

Operations Management Suite

Application Insights

Azure Portal

Manage applications proactivelyApplication innovation

Single Sign-On

ServiceNow and Microsoft

Normalized Billing and Usage Data

OMS

AlertsIncidentsSecurity Incidents

Cost and Usage Dashboards

Event Management

Rest APIService Catalog

Billing & Usage Data

Dashboards

Incident

Power BI

Provision/Change Change

Management

Orchestration

Discovery(Pull)

ARMTemplate Azure VM Azure

Automation

Discovery Provisioning

Operations

Tags, Service Relationships

Event Management

Service Mapping

CMDB

Prov. Rules, Create Cls


ServiceNow and MicrosoftCan Help You…

Gain cloud service oversight, minimize risks, and reduce costs – simplified through

self-service


Start with Simplified Self-Service Catalogs

Give users access to the cloud resources needed to get the job done.

Eliminate the proliferation of non-sanctioned cloud services and put an end to shadow IT.


Establish Good Governance & Minimize Risk

Proactively enforce consistent business policies across cloud resources regardless of the provider.

Ensure configurations meet corporate standards, data is properly secured, and business continuity is maintained.


Reduce Costs & Optimize Spend

Gain a consolidated view of cloud expense across the enterprise.

Visualize current spend and historical trends. Attribute costs to departments, projects, or applications, and improve overall utilization.


LET USERS EASILY REQUEST CLOUD SERVICES

1

GAIN A UNIFIED VIEW OF COST AND

UTILIZATION

DETERMINE GUIDELINES TO PROVISION

MANAGE CLOUD SERVICE LIFECYCLE

2

34

TAKE CONTROL OF YOUR CLOUD RESOURCES

5

How to Manage Cloud Sprawl


“ServiceNow’s Cloud Management integration with Microsoft Azure allows UMIT to provide our developers with self-service access to leading cloud resources while giving us the necessary visibility and control into costs and usage of those resources.”

– Mari Lovo, Director IT Cloud Infrastructure Services, University of Miami IT


Recap

ServiceNow Cloud Management + Microsoft Azure = complete solution for managing cloud sprawl

The ServiceNow difference• Cloud-first• Service-centric• Single platform

ServiceNow customers using Azure have:• Gained complete visibility and control of their cloud resources• Provided easy self-service access to cloud resources

© 2017 ServiceNow All Rights Reserved 2323© 2016 ServiceNow All Rights ReservedConfidential 23© 2016 ServiceNow All Rights ReservedConfidential

Want to learn more?Get the full recording of this webinar.

Engage in the conversation and visit the ServiceNow community:http://community.servicenow.com

Deaddin Edris Eugene Chuvyrov Senior Product Marketing Manager Cloud Architect ServiceNow Microsoft

http://event.on24.com/wcc/r/1357978/6409BEA75D57E25A0667461AFBE783FB

http://community.servicenow.com/

http://community.servicenow.com/