Applying Learning Methodskelly zamboni

Learning Objectives

Discuss the benefits of learning

Identify cost effective tools

Putting it all together

Use these experiences to help others learn

Learning Objectives

Learning Objectives Introduction

Learning Objectives Benefits of Learning

3-R’s

Reading

Writing

Arithmetic

Learning Objectives Benefits of Learning 4-C’s

Communication

Collaboration

Critical thinking

Creativity and innovation

Learning Objectives Benefits of Learning

To nurture innovative ideas

To better serve customers

To attract and retain talent

To increase performance and productivity

To strengthen culture and foster diversity of thought

Learning Objectives Benefits of Learning

Learning Objectives Tools

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Learning Objectives Tools

Blogs

Websites

Videos

Learning Objectives Tools

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Learning Objectives Tools

Tool kit Use

Instructor led Intro of new concepts

Deskside One-on-one

Remote Distance and time

Online On demand

Performance support Relevant and current content

Social media Research

Learning Objectives Putting it all Together

Communication Plan

Who I am communicating with?

What should I be telling them?

How should I communicate with them?

Learning Objectives Stakeholder group

Current understanding Desired understanding

Potential concerns

CFO Knows the project is needed but is not up to speed on our plans

Full support Will waste money or deliver late.

Helpdesk No idea yet Know how to support

We will dump rubbish on them

Sponsor None yet Full support She will be ambushed by CFO with questions

Brand Yet another project Full support We will be cowboys

Putting it all Together

Learning Objectives Message Stakeholders When Who Channel

Project status

Steering committee, CFO

Weekly Joan Email

Project status

Steering committee Monthly PM Meeting

Project status

Core project team Fridays PM Meeting with muffins

Support training

Call ctr, prod support 15-20 Feb

BA face to face

Sales pitch for the product

Sales team 15 Feb BA Short video on the intranet

Putting it all Together

Learning Objectives

Project Alignment

What tools are available?

What’s the desired outcome??

What’s the vision?

What’s the measure of success??

Putting it all Together

Help Others Learn

Tools to help others learn

Word of mouth

Company news letter

Intranet

Department open house

Lunch and learns

Videos

Questions