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Asset Information Management for Asset-Rich Organizations Frank Hewett, MDM Managing Consultant, Capgemini UK Plc Informatica World - May 14, 2014 In collaboration with

Asset Hub - Asset Data Management in Infrastructure-Rich Organizations

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Asset Information Management for Asset-Rich Organizations

Frank Hewett, MDM Managing Consultant, Capgemini UK Plc Informatica World - May 14, 2014

In collaboration with

2

BIM

Copyright © 2014 Capgemini. All rights reserved.

Asset Information Management | May 2014 In collaboration with

TABLE OF CONTENTS

Business Challenges facing Asset Intensive Organizations !  Capgemini’s Asset Information Framework !  Building an Asset MDM solution !  Our experiences of Asset MDM !  Partnering with Informatica !  Contact

3

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

The Challenge for Asset Intensive Organisations

This talk provides real world examples of how Asset Master Data Management lies at the heart of providing a ‘joined-up’ view of asset data across the lifecycle to enable these goals to be achieved.

“The ability to make improved decisions on asset maintenance using trusted asset data across the entire asset management lifecycle is often a goal within asset intensive organizations.”

“This is key enabler for improving customer experience, reducing operating costs and improving efficiencies.”

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Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

Who are these organisations?

!  Rail !  Airports !  Roads !  Bus & Public Transport

Travel & Transport

!  Ports !  Shipping !  Cargo

Marine

!  Exploration !  Transportation

Oil & Gas

!  Water !  Electricity !  Gas

Utilities

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Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

At a major UK Rail Organisation

In the case of a Major UK Rail Organisation The timetable is their PROMISE… When they PROMISE a train can run, it will run… safely, punctually and reliably. The management of this organisation is a balancing act between the operational railway and the maintenance of the asset base.

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Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

A International UK Airport Organisation

In the case of a Major UK Airport Company The flight schedule is their PROMISE… When they PROMISE a plane can fly, it will fly… safely, punctually and reliably. The management of ‘Critical’ assets are key to the operational resilience of the airport

7

BIM

Copyright © 2014 Capgemini. All rights reserved.

Asset Information Management | May 2014 In collaboration with

TABLE OF CONTENTS

!  Business Challenges facing Asset Intensive Organizations

Capgemini’s Asset Information Framework !  Building an Asset MDM solution !  Our experiences of Asset MDM !  Partnering with Informatica !  Contact

8

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

The Answer: The Capgemini Asset Information Framework

Asset InformationFramework

9

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

Asset Information Model

The mapping of an Asset Information Specification to the Asset Management Application Systems

The Management of Asset data across the Asset Management Lifecycle – Meta, Master, Sharing & DQ

Asset Information Specifications based on Asset Policy to define what data is important for an Asset through its lifecycle

The PASS 55 is an IAM guide to the way in which Assets are managed. An

Asset data policy that defines what data is important

10

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

What does ‘Good Data’ look like?

•  In asset rich organisations it is important to have a clear definition of what each asset should look like

•  This is the metadata definition of each asset !  Defines the attributes that make up the asset type

!  Defines each attribute in terms ownership, lifecycle, lineage, format, document references, quality metrics

!  Defines the hierarchy structures the asset belongs to e.g. location, function etc.

!  Defines the business rules that apply to the attributes

•  Assets are compared to their metadata specification to determine their completeness and accuracy

•  These specifications form the backbone of defining the quality of asset data in the enterprise

•  Maintaining the specifications is a Data Stewardship function in it’s own right

•  Defining the specifications must be done before mastering physical data as this provides the blue print of what to master

11

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

Building Trust in Asset Data for Exploitation

Communicating with the Industry information, insight and analysis

Collecting all types of Asset data from all applications within the Asset Management Lifecycle through the use & maintenance of the Asset

12

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

Asset Data within Asset Management Applications

Asset intensive organisations can have asset data in many Asset Management Applications, Systems and Filing Cabinets across the Asset Lifecycle.

13

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

Challenge of Different Types of Asset Data

Asset Transactions

Condition Data Location Data

!  Volume

!  Structured

!  Throughput

!  Velocity

!  Semi-structured

!  Ingestion

!  Variety

!  Highly unstructured

!  Models

Enterprise Content

!  Variety

!  Highly unstructured

!  Volume

14

BIM

Copyright © 2014 Capgemini. All rights reserved.

Asset Information Management | May 2014 In collaboration with

TABLE OF CONTENTS

!  Business Challenges facing Asset Intensive Organizations

!  Capgemini’s Asset Information Framework

Building an Asset MDM solution !  Our experiences of Asset MDM !  Partnering with Informatica !  Contact

15

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

New Vision Required - decide on the approach…

Option 1: Consolidate all asset data into an Operational Asset Management System

–  Option 1 Pros 1.  If there is one dominant Asset Management

System then this is worth considering

–  Option 1 Cons 1.  If there is no dominant Asset Management

then this becomes high risk !  Data must be migrated to the chosen system

!  The old systems must be decommissioned

!  The Business is at risk of suffering operational issues

!  The chosen system supports two functions (Operational and Hub)

Option 2: Create a new Asset Information Hub

–  Option 2 Pros 1.  Operational systems continue untouched 2.  A dedicated governance model is

established around the new Hub 3.  The Hub is a neutral consolidation point

–  Option 2 Cons 1.  Requires a new organizational structure 2.  Investing in a foundation technology that

enables downstream functions 3.  The implementation must be carefully

planned so incremental gains can be realized quickly

4.  The concept of an enterprise Asset Information Hub needs support from across the organization

16

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

Asset Data Store

Staging Area

Asset Information Hub – Logical Reference Architecture

Industry Users

Contractors Regulators

Find Documents/ Specifications

Find Data/ Produce Reports Locations

Renewals/ Predictive

Maintenance KPI’s/

Target Measures

Portal Agile BI GIS Analytics Dashboards

Expl

oita

tion

Reference Data Transaction Data

Dat

a M

anag

emen

t

Staging Area

Dat

a C

olle

ctio

n

Asset Transactional Systems Operational Systems Telemetry/Real Time

Monitoring External Systems

Sour

ce 1

Sour

ce 2

Sour

ce 3

Sour

ce 1

Sour

ce 2

Sour

ce 3

Sour

ce 1

Sour

ce 2

Sour

ce 3

Sour

ce 1

Sour

ce 2

Sour

ce 3

Cloud

17

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

Regulator

Contractors

Physical Data Marts

Virtual Data Marts

Geospatial

Asset Information Hub – Informatica Product Options A

sset

Dat

a St

ore

PowerCentre + Data Quality (Batch/Change/Real Time)

Cloud

PowerCentre + Data Quality (Batch/Change/Real Time)

Ass

et D

ata

Sto

re

PowerCenter+ Data Quality (Batch/Change/Real Time)

PowerCenter+ Data Quality (Batch/Change/Real Time)

Data Management•Master Data•Meta Data

Analysis & ReportingMobile

MEAP

Decision Support

Virtualized Data

MDM Hub GeospatialPhysical Data Marts Virtual Data Marts

BIM

CAD

New and Existing NewExistingExisting

Asset Transactional systems Telemetry Systems Network Operations systems

Ellipse Geogis Others CDMS Int. Infra Netraff Others

Rail Industry

External

Spatial User Interface

Informatica Cloud

Industry users•TOCs \ FOCs•OOR•Europe•Contractors

Ass

et D

ata

Sto

re

PowerCenter+ Data Quality (Batch/Change/Real Time)

PowerCenter+ Data Quality (Batch/Change/Real Time)

Data Management•Master Data•Meta Data

Analysis & ReportingMobile

MEAP

Decision Support

Virtualized Data

MDM Hub GeospatialPhysical Data Marts Virtual Data Marts

BIM

CAD

New and Existing NewExistingExisting

Asset Transactional systems Telemetry Systems Network Operations systems

Ellipse Geogis Others CDMS Int. Infra Netraff Others

Rail Industry

External

Spatial User Interface

Informatica Cloud

Industry users•TOCs \ FOCs•OOR•Europe•Contractors

Virtualized Data

Ass

et D

ata

Sto

re

PowerCenter+ Data Quality (Batch/Change/Real Time)

PowerCenter+ Data Quality (Batch/Change/Real Time)

Data Management•Master Data•Meta Data

Analysis & ReportingMobile

MEAP

Decision Support

Virtualized Data

MDM Hub GeospatialPhysical Data Marts Virtual Data Marts

BIM

CAD

New and Existing NewExistingExisting

Asset Transactional systems Telemetry Systems Network Operations systems

Ellipse Geogis Others CDMS Int. Infra Netraff Others

Rail Industry

External

Spatial User Interface

Informatica Cloud

Industry users•TOCs \ FOCs•OOR•Europe•Contractors

MDM Hub

Ass

et D

ata

Sto

re

PowerCenter+ Data Quality (Batch/Change/Real Time)

PowerCenter+ Data Quality (Batch/Change/Real Time)

Data Management•Master Data•Meta Data

Analysis & ReportingMobile

MEAP

Decision Support

Virtualized Data

MDM Hub GeospatialPhysical Data Marts Virtual Data Marts

BIM

CAD

New and Existing NewExistingExisting

Asset Transactional systems Telemetry Systems Network Operations systems

Ellipse Geogis Others CDMS Int. Infra Netraff Others

Rail Industry

External

Spatial User Interface

Informatica Cloud

Industry users•TOCs \ FOCs•OOR•Europe•Contractors

BIM CAD A

sset

Dat

a S

tore

PowerCenter+ Data Quality (Batch/Change/Real Time)

PowerCenter+ Data Quality (Batch/Change/Real Time)

Data Management•Master Data•Meta Data

Analysis & ReportingMobile

MEAP

Decision Support

Virtualized Data

MDM Hub GeospatialPhysical Data Marts Virtual Data Marts

BIM

CAD

New and Existing NewExistingExisting

Asset Transactional systems Telemetry Systems Network Operations systems

Ellipse Geogis Others CDMS Int. Infra Netraff Others

Rail Industry

External

Spatial User Interface

Informatica Cloud

Industry users•TOCs \ FOCs•OOR•Europe•Contractors

Asset Transactional Systems Telemetry Systems Operations systems External Systems

Data Management: Master Data & Meta Data

Mobile

MEAP

Analysis & Reporting Decision Support Spatial User Interface

Ass

et D

ata

Sto

re

PowerCenter+ Data Quality (Batch/Change/Real Time)

PowerCenter+ Data Quality (Batch/Change/Real Time)

Data Management•Master Data•Meta Data

Analysis & ReportingMobile

MEAP

Decision Support

Virtualized Data

MDM Hub GeospatialPhysical Data Marts Virtual Data Marts

BIM

CAD

New and Existing NewExistingExisting

Asset Transactional systems Telemetry Systems Network Operations systems

Ellipse Geogis Others CDMS Int. Infra Netraff Others

Rail Industry

External

Spatial User Interface

Informatica Cloud

Industry users•TOCs \ FOCs•OOR•Europe•Contractors

18

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

What Makes Mastering Asset Data Different

o  Reliance on Specification to establish a metadata standard o  Some assets are linear (e.g. tracks and runways cover long distances) and have other assets embedded in

them

o  There are many types of assets - in the case of rail tracks there are more than 25, in the customer domain there are usually only two types of customer

o  This increases the number of rules in terms of: !  Standardisation Rules

!  Match rules

!  Merge rules

!  ETL mappings

o  Assets are subject to a long lifecycle which results in more data being collected than entities like customer o  To cope with this depth of data it is helpful to break the information into layers such as:

!  Location (where is it)

!  Definition (what is it)

!  Condition

!  Usage

!  Capability

!  Cost

!  Performance

!  Work

19

BIM

Copyright © 2014 Capgemini. All rights reserved.

Asset Information Management | May 2014 In collaboration with

TABLE OF CONTENTS

!  Business Challenges facing Asset Intensive Organizations

!  Capgemini’s Asset Information Framework !  Building an Asset MDM solution

Our experiences of Asset MDM !  Partnering with Informatica !  Contact

20

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

Our Experience

A Major UK Rail Organisation !  The Informatica MDM solution has

been implemented for the most important assets

!  The Asset Information Specification have been created for these Assets

!  The solution supplies joined up asset data to the Asset Data Store

A Major UK Airport Organisation !  The Asset Information Framework

was used to define which data is important for critical assets.

!  The Asset Information Specification has been created for the 5 top Asset Classes.

!  Next step is to implement an MDM and Asset data Store solution

Predictive maintenance was estimated would save

£50m pa on 22,000 miles of track assets

In an Airport Management Company finding drilling

samples and Specifications would save >£3m pa in

rework

21

BIM

Copyright © 2014 Capgemini. All rights reserved.

Asset Information Management | May 2014 In collaboration with

TABLE OF CONTENTS

!  Business Challenges facing Asset Intensive Organizations

!  Capgemini’s Asset Information Framework !  Building an Asset MDM solution !  Our experiences of Asset MDM

Partnering with Informatica !  Contact

22

BIM

Copyright © 2014 Capgemini. All rights reserved.

Asset Information Management | May 2014 In collaboration with

Capgemini and Informatica have a longstanding partnership

Capgemini has a premium Partnership with Informatica. Together Capgemini and Informatica deliver compelling and robust solutions to our clients.

!  Capgemini is named Informatica Global Partner !  Our partnership ensures we are well-linked to Informatica organization at all levels to provide the best service for our

clients !  1,000+ Informatica-trained resources worldwide – across Informatica PowerCenter, Informatica Data Quality,

Informatica MDM and other Informatica tools !  Dedicated Informatica Centre of Excellence (CoE) for project and market consultation, competency building as well as

reporting and monitoring. We apply our core domain and business analysis expertise to create optimized Informatica objects and striking a balance between performance and cost.

! Access to Informatica software for training, demonstration, and integration purposes

! Access to online technical support and knowledge base

! Access to Informatica software upgrades and patches ! Tele-support access ! Discounts on product training/certification ! Access to product/solution professional certification.

! B2B Data Transformation

! BigData ! Cloud ! CEP ! Data Quality ! Data Explorer ! Data Privacy

Product portfolio

Benefits ! PIM ! ILM ! Informatica

MDM ! PowerCenter ! PowerExchange

23

BIM

Copyright © 2014 Capgemini. All rights reserved.

Asset Information Management | May 2014 In collaboration with

TABLE OF CONTENTS

!  Business Challenges facing Asset Intensive Organizations

!  Capgemini’s Asset Information Framework !  Building an Asset MDM solution !  Our experiences of Asset MDM !  Partnering with Informatica

! Contact

24

Asset Information Management for Asset-Rich Organizations

Copyright © 2013 Capgemini. All rights reserved.

Frank Hewett

Contact us

Frank Hewettt

MDM Managing Consultant h [email protected]

Srikant Kanthadai

Global Head of Data Management [email protected]

Malay Baral

Head of Data Management CoE [email protected]

The information contained in this presentation is proprietary. © 2013 Capgemini. All rights reserved.

Rightshore® is a trademark belonging to Capgemini.

www.capgemini.com

About Capgemini With more than 120,000 people in 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2011 global revenues of EUR 9.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.