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Automated Photo Documentation in Restoration
Presented by:Sly Barisic CEO and Founder
Agenda
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1. Importance of Photo Documentation in Restoration
a. Main Photo Use Cases
b. Value Proposition
2. Operational Challenges
3. Technology Solutions
4. Main takeaways
5. Questions & Answers
Introduction
3
CEO and Founder, FotoIN Mobile
• 4 years working on photo
documentation in business
• Knowledge and experience in:
• Process management
• DB and data, Analytics,
• Mobile and Cloud tech,
• API, Integration,
• User experience, User interface,
• Product Design, Customer Success
Education:
• Longwood University
• BSBA in Finance
• University of GA, MBA
• Finance,
• Real Estate,
• Entrepreneurship and
• Risk Management
• PMP certification in 2008
Professional experience:
• Private Equity Commercial RE Fund
• Executive Investment Director
• Capital One Card
• Sr. Business Analyst
• Risk and Loss Management
• Operations
• US Card Customer Experience
Sly Barisic
Why solve for photo documentation?
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BRAIN PROCESSES VISUALS
60,000 X
FASTER THAN TEXT
AVERAGE ORG SPENDS
$20/doc filed IN LABOR PER PWC STUDY
AVERAGE US MANAGER SPENDS
3 hrs / week ON LOOKING FOR DOCS (D&T)
Photo documentation a must have for biggest clients and valuable across the business
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Quality Control
Safety Management
Reporting Progress to Clients/Owners Daily reporting
RFIs, Punch lists, Change orders
Reducing Warranty and Litigation exposure
Resolving disputes with subs and clients Audit trail, including OSHA compliance
Analytics and Planning
Estimating Documenting property conditions before and after
Documenting contents conditions Thermal imaging
Insurance companies mandate it Government has to have it Commercial clients want it
Photo documentation benefits in Restoration
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Legal, compliance, insurance
• Easier Audits
• Ensuring process compliance
• Faster claims processing
Quality
• Faster collaboration on defects and issues from the field
• Eliminating tear downs and re-work
• Avoiding hours/days of back and forth communication
Safety
• Accountability
• Educational
• Avoiding injuries and medical costs
Revenue opportunities and bottom line
• Better estimating of all the work that will be done
• Great sales tool as an offer to customer
• Resolving disputes to save money
FRAGMENTED CAPTURE MANUAL FILING AND ORGANIZATION
Current photo documentation process is inefficient and provides limited value
LIMITED ACTION
“SAVE AS”
Field Worker Office Manager
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Operational challenges to consider when solving for Photo Documentation
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1. Well defined objectives
– Why and what needs to be photo documented with photos?
2. People impact
– Who will be doing it and how?
3. Organizational support
– How will the process be managed and monitored?
4. Picking the right solutions
– Will technology be used and how will it be procured?
Tech? What to look for when considering technology solutions
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Has to work well with existing systems and workflows
Simple and Easy to Use
• Mobile not Web based
• Works offline, without internet
• Verifiable data captured together with the photos vs. separately
• No heavy training required
Efficient vs. laborious
• Doesn’t waste time
• Doesn’t distract from core process
• Too many manual steps and data entry points will limit adoption
• Has to be flexible and configurable
Manageable
• Robust admin and management
• Easy keyword search and filtering
• Open API for data flow
• Integration support important
OTHER PROPRIETARY CONNECTORS, PLUG-INS AND TOOLS:
* * * *
* In development
EASY MOBILE PHOTO AND INFO CAPTURE
FotoIN automates the workflow and makes visuals actionable
ACTIONABLE VISUALS AND DATA
AUTOMATED SYNC AND FILE TO EXISTING SYSTEMS
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Automating Photo Documentation Increases Efficiency, Productivity and Bottom Line
“Understand that a 5 percent increase in
production efficiency…can double net profit”
Phil Rosebrook Jr., CR,
Business Mentorshttp://www.businessmentors.net/pdf/EvolutionoftheRestorationIndustry.pdf
“Technology can give you up to 25% EBITDA gains…”
Kris Rzesnoski, Reztimate
Consultant/Xactimate Certified Trainer,RIA Conference, Orlando 2016
Restoration – photo documentation process before FotoIN
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• Admin manually access each account,• figure out what work order photo represent and • ‘save as’ each photo to internal server
FRAGMENTED CAPTURE MANUAL FILING AND ORGANIZATION LIMITED ACTION
“SAVE AS”
200+ Field TechniciansOver 20,000 projects
150 PMs, Supers, PEs
• Take a photo of the work order• Phone + Google photos to capture photos• Note captured by pen and paper
Restoration selects FotoIN to fully automate its photo documentation process
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5. Simplified centralized photo documentation management with FotoIN’s Web Admin Console Batch updating of photos for Emergency Service jobs with FotoIN Desktop Studio
1. Connect directly with ATI’s Salesforce account to automate project geo-fence creation when new opportunity is created
2. Field technicians snap and tag, FotoIN assigns the correct project
3. Automatically sync and file photos to the correct project folder in ATI’s Egnyte storage
4. Photos also accessible via the FotoIN Web Portal
Other technology to consider
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Cloud• Sharing, Access
• Uptime, Security
• Special requirements
• Open to integrate/connect
Mobile• Apple vs. Android
• GPS chips, Space, Battery
• Processing power
• Scanning, Signatures
Photo• Thermal imaging
• Image quality
• File size
• Embedded data for verification
Key takeaways
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1. Photo documentation extremely important in Restoration: Impacts the bottom line directly Manage it across the organization Executive leadership is key Think culture vs. just a process
2. Automating the field to office process brings many benefits (ex. ATI): Improve field to office communication and collaboration Increase efficiency, productivity and client satisfaction Open new revenue opportunities Have visual evidence to resolve disputes
3. Photo documentation technology solutions: Define objectives and needs Address all stakeholders specifically Has to be user centric – if not easy to do, it wont get done
Government a big client for Restoration industry
The Disaster Relief Appropriations Act of 2013 (P.L. 113-2) provided $829.2 million for the Department of the Interior to address funding needs relating to response, recovery and mitigation of damages caused by Hurricane Sandy. In accordance with the American Taxpayer Relief Act of 2012 (P.L. 112-240), the total amount available after the 2013 sequester is $786.7 million.
On May 7, 2013, the Department released $475.25 million of this funding for 234 projects that will repair and rebuild parks, refuges and other Interior assets damaged by the storm. The funding also provides investments in scientific data and studies to support recovery in the region, as well as historic preservation efforts. The strategic plan includes a list of approved projects.
The funding and projects identified in the strategic plans, allocate approximately 60 percent of Interior's Hurricane Sandy supplemental funding. The remaining funding will be allocated for mitigation projects that increase coastal resiliency and capacity to withstand future storm damage, and restore and rebuild public assets.
Easy to capture photos with automated location and project association
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OPTIONS:Open app straight to report ot camera
modeSnap many photos in a row by skipping
camera photo previewSkip edit after each photo captureImport photos from the device
Easy data capture with the photo: annotate, tag and comment
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AUTOMATED DATA:
• Naming• Project• User• Address• GPS• Date & Time
• Data embedded in file
OPTIONS:
• Configurable tags & annotations
• Tags memorized for next photo
• All labels configurable• Works with any language
Easy standardization of photo and data capture with template forms
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CONFIGURABLE:• Templates• Chapters• Questions• Answer types• Answer values
OTHER OPTIONS:
• Edit photos from the forms
• Export to PDF• E-mail• Upload and file• Metadata from the form and the photos• Import many photos
Automated organization and filing to existing systems and folder trees
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✓ Simple customization of filing paths
* * * *
✓ PROPRIETARY CONNECTORS, PLUG-INS AND TOOLS:
* * * *
* In development
Easy visual verification with embedded data
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Easy access, search and use of photos, reports, and data
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OPTIONS:
• Easy keyword search
• Filter by key variables
• Export data to Excel
• Export reports to Word
Customers increase productivity, save time and reduce costs with FotoIN
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EASY ACTIONABLE OPEN
WHO Field and office users Management, Partners IT
FEATURESEasy mobile capture tool Automated data, filingFull configurationWeb portal
Web dashboard, reportingData embedded in filesAnalysis and insightsReal time collaboration
Any smart deviceUse with existing systemOpen APICustom integrations
BENEFITSIncreased productivityIncreased efficiencyFaster turnaround
Risk MitigationVerification of field workImproved quality, safety
Control data and filesControl accessAudit readiness
VALUESave 40% of the timeResolve issues faster $7x ROI project $
Reduce dispute, legal costs $Eliminate re-work $Management insights $
Reduce IT costs $FlexibilityAutomate workflows
Photo documentation solution for any field industry
Customers increase productivity, save time and reduce costs with FotoIN
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FotoIN automates the workflow and makes visuals actionable
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