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dealership chat strategy, automotive chat software, digital dealer conference, dealership marketing, automotive internet department, dealer chat software, activengage
Automotive 2.0Blast Your Competition
Automotive Enthusiast Dealer
Entrepreneur Manager Husband Salesman Surfer
Strategist Internet Marketer Google Certified
Music Lover Gadget Guy
My Cloud
Q&A
/toddlearsmith#dd6
Now What?
Game Plan
X X X X X
O O O O
Strategy –noun, plural -gies
A strategy is a plan of action designed to achieve a particular goal
TacticsOne or more tasks implemented to achieve a
specific goal
Marketing Tactics
• Website
NOTICE THE TREND YET?
=Too Many Choices
(Shopping Paralysis)
Stand Out From The Crowd
In a recent R.L. Polk study, 85% of web shoppers to automotive sites felt that their interaction with the dealership website and the relationship that resulted from that interaction was the most significant factor in choosing which dealership they would purchase from.
Website Tactics
1. Give Shoppers Direction 2. Make it Easy3. Build Trust4. Multiple Contact Points5. Make it Unique
5
Search Engine Optimization
Focus
Search Tactics
1.Write Short Articles2.Mine Analytics3.Go Long Tail
3
Pay Per Click
PPCTacticsBEST PERFORMING ADS
1. USE NUMBERS 2. “OFFICIAL SITE” TAGLINE
2
Website Statistics
If It’s Free It’s For ME
Google Conversion
1.Exit Pages2.Bounce Rate3.Page Views4.Time Spent On Site5.Unique Visitors
Analytics5
Tactics
Virtual Sales Team
Click Path InformationLocation of ShopperReferring Website Previous ChatsKeywords
WhisperTranslation
Detailed Web Analytics“Shop With Me” Technology
Chat Tactics
1. Use Proactive Engagement2. Lead Your Shoppers3. Get Personally Involved4. Dedicate Time
4
Email Marketing
ARE YOU COMPELLED?
To Respond
GET PERSONALIZED NOW
4 Emai
lTa
ctics
1. Email Newsletter2. White Listed & Can-Spam Compliant3. Subject Line4. Engaging Content That Directs You
Social Media
Connect With People Just Like You
Start Small
Social Media Tactics
1.FaceBook – Build Network2.YouTube – Shoot Videos3.Twitter – Join Conversations
3
Extra Tactics
1.Change Unsold Marketing to Pre-Owned After 30 Days
2.Put your Specials Page at the Top of your Inventory
3.Why Buy From You?
3
Q&A
/toddlearsmith
Todd L SmithPresidentActi[email protected]/toddlearsmith
TheEnd
THIS PRESENTATION IS AVAILABLE ONLINE
WWW.ACTIVENGAGE.COM/TODDSMITH