Benefits Enrollment Self Service

OHUG Global ConferenceLas Vegas, NVJune 13 – 17, 2010

Making the Case for Online Benefits Enrollment

Empowering Employees – Improving Operations

Gary P. ReuterAl Burroughs

Scott TiedemannJune 16, 2010

Empowering-Connecting-Integrating


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Agenda• Business Drivers • Self-Service Today• Online Benefits Enrollment Characteristics• Online Benefits Enrollment ROI• Online Benefits Enrollment Demo• Q & A


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LBi Software Overview• Headquartered in Woodbury, Long Island• 20 years Human Capital Management Focus• Experience with Packaged Software Solutions

o PeopleSofto Oracle

• Team culture – average tenure is 10 years• Platform independent and process oriented


Current Business Drivers

Current Business Directions• Navigate current economy

o Still a recession?o Turning around?

• Prepare for economic turn around • Reduce costs • Retain key talent

“Employers are still

struggling to find that

magic formula for controlling

costs”- Deloitte’s Benefits Reward Survey 2008


Benefit Administration Trends

All statistics from Deloitte study: 2008 Top Five Total Rewards Priorities Survey


Technology & Business Challenges

Source: “Unum - HR Trends and Challenges 2007”


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Self Service Today• Used to be nice-to-have• Today it is required

o Bankingo Shopping o Research

• For Customers & Employees• Advantages

o Conveniento Self-pacedo Multiple searchable knowledgebases

• Information at your fingertips


Chrysler Digital Owner Manuals

• Starting in 2010o DVD based owners’ manualso Eliminates 930 tons of papero Saves 20,000 treeso Copies available onlineo Adds new Video features

• Tours• Tutorials


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Common Self Service Apps• Typical Self Service Solutions

o Compensation/Payrollo Attendance/Vacation Scheduling o Help Desk o Development and Career Opportunitieso Benefits Enrollment


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Online Benefit Enrollment Advantages

• Greater Convenienceo 24 x 7 accesso Browser based via the webo Automates costly manual processes

• Online Accesso Handbookso Manualso Formso Wiki


Wiki Technology for Benefits

• Wiki slide


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Online Benefit EnrollmentAdvantages

• Reliableo Internet/intraneto Improves data accuracyo Better service and controlo Increases security & confidentiality

• Saves Time/Reduces Cycle Timeo Increases communicationso Increases efficiencies of operational staffo Decreases HR resource requirements


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Online Benefit EnrollmentFeatures

• New Employee Enrollment• Existing Employee Maintenance

o Reviewo Update

• Up to Date Summarieso Health and Welfareo Life Insurance

• Link to TPA Sites


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Online Benefit EnrollmentTools

• Access Benefit Planso Link to current plan handbook - wikio Up to date plan pricingo Tools for

• Filter-down choices• “What if” analysis/planning• Projected costs

• Update Personal Information• Update Dependent/Beneficiary Data


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Online Benefit EnrollmentIntegration

• Communicates with HCM Modules• Can Automatically Begin Open/Annual Enrollment• Can Utilize HCM Configuration• Can Be Updated “on the fly”


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Online Benefit EnrollmentROI

• Reduces Costso Eliminates paper forms & mailingso Saves on printing & distribution of

• Forms• Manuals• Handbooks

o Reduces data errorso Decreases HR staff utilizationo Fewer phone calls/questions for HRo Great visual tool


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Online Benefit EnrollmentDemo


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Questions


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Thank You!Gary P. ReuterAl Burroughs

Scott Tiedemann

For more information go to www.lbisoftware.com or visit us at Booth #312

http://www.lbisoftware.com/