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© 2012 Edwards Wildman Palmer LLP & Edwards Wildman Palmer UK LLP Big Data & Social Media: The Opportunities & Risks Richard Graham Partner, London 21 June 2012 International Federation of Computer Law Associations (IFCLA) Munich, Germany, 20 - 22 June 2012

Big Data & Social Media: Opportunities & Risks

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We are now sharing more data on social media platforms each day than was previously available to the entire world. Such raw data supports business intelligence and analytics, as well as enterprise-wide solutions. This has paved the way for innovative technological platforms facilitating the collection, storage, aggregation and processing of data. Other types of data collected on mobile devices and other publicly available ‘open data’ can augment the underlying data and assist with our understanding of the combined value. The term ‘big data’ has been coined to cover our analysis ofthis data, and the product of this analysis is being used to develop marketing and business strategies, and steer changes to product development and customer experience. It is also relevant in all areas of our society from business and education to healthcare, government and politics.

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Page 1: Big Data & Social Media: Opportunities & Risks

© 2012 Edwards Wildman Palmer LLP & Edwards Wildman Palmer UK LLP

Big Data & Social Media:The Opportunities & RisksRichard GrahamPartner, London

21 June 2012

International Federation of Computer Law Associations (IFCLA) Munich, Germany, 20 - 22 June 2012

Page 2: Big Data & Social Media: Opportunities & Risks

Big Data & Social Media

♦ Big Data♦ The Intersection of Big Data & Social Media♦ The Opportunities♦ The Legal Minefield & Risks

Page 3: Big Data & Social Media: Opportunities & Risks

Big Data

CloudComputing

SoftwareInteroperability

/ APIs

InnovativePlatforms

Broadband /3G/4G/LTE

Smart Phones ConnectedDevices

Page 4: Big Data & Social Media: Opportunities & Risks

The Intersection of Big Data & Social Media

Image Courtesy ofDion Hinchcliffe, ZDNet

Page 5: Big Data & Social Media: Opportunities & Risks

The Opportunities

MarketingStrategy

ProductDevelopment

BusinessStrategy

Ad Tracking

Innovation& CustomerExperience

NationalSecurity Data SourcesBig Data

Social Media

Page 6: Big Data & Social Media: Opportunities & Risks

The Opportunities

♦ Advertising♦ Global Advertising: $500 billion in 2011- a growth rate of

4.5%♦ Online Advertising: $80.2 billion - a growth rate of 17.2% ♦ Online Advertising now exceeds Print Advertising♦ Online Advertising

♦ 16.1% of global advertising in 2011 ♦ 22% of global advertising in 2015♦ North America: 41.7% of the worldwide total in 2011♦ Europe: Double digit growth for Olympics♦ China: 145% growth between 2011 and 2015

Page 7: Big Data & Social Media: Opportunities & Risks

The Risks

♦ The Pregnancy Story

PurchasingData

AdvancedAnalytics

CustomerCategorisation Baby Coupons

SurprisedGrandfather

Page 8: Big Data & Social Media: Opportunities & Risks

The Risks

RegulatoryInformationSecurity

Liability

Copyright

Reputational

Confidentiality

Data Ownership &

Contract

♦ The Social Media Timebomb: The Threat to Big Data

DataProtection& Privacy

Privacy byDesign

The Right to be

Forgotten

DataPortability

Transparency ExplicitConsent

InternationalTransfer

Page 9: Big Data & Social Media: Opportunities & Risks

Richard GrahamPartnerEdwards Wildman Palmer LLP Dashwood69 Old Broad StreetLondonEC2M 1QS

+44 (0) 20 7556 4418 (Direct)+44 (0) 20 7583 4055 (Office)+44 (0) 7879 554 259 (Mobile)

[email protected]/rgraham

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