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Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

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Page 1: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners
Page 2: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Technology Landscape for

Meeting and Event Planners

Bridging the Meeting-Tech Gap

Page 3: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Corporate Meetings

ConferencesTrade Shows &

Marketing Events

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Training/Development

Programs

Incentive Programs &

Retreats

Festivals, Social &

Experiential Events

Page 4: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Why We Need To Innovate

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Page 5: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

A planner’s job

ScheduleInvite or Staff

Set Budgets

Assign Tasks

Manage Documents Communicate Analyze & Report

Allocate Resources

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Page 6: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Challenges facing planners

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Do More

With Less

In A Shorter

Time Window

Contribute

Strategically

Page 7: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Projected increase in live event

attendance

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Page 8: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

But with less budget

no change or a

decrease in

budget

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Page 9: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Longer Lead Times Shorter Lead Times

No Change

The new norm: Planning on the fly

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Page 10: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Ideal vs. Actual time to plan

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variance

between ideal

and actual

Page 11: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Aligning meetings to business strategy

CEOs:

How important

is it to consider

ROI when

planning an

event?

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Not Important

17%

Somewhat Important

19%Very

Important35%

Vitally Important

29%

Page 12: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Where Technology Meets

Meeting Planning (or doesn’t yet)

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Page 13: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

A planner’s job - revisited

Create SchedulesAssign Staff

Set Budgets

Assign Tasks

Manage Documents Communicate Analyze

Allocate Resources

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Page 14: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

The Event Tech Gap

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Page 15: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Are you in the Event Tech Gap?

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Page 16: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Meeting tech hasn’t focused on us...

Production,

Promotion, Logistics

Engagement,

Analysis, Conversion

Event Planning and Management

for the Planner

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Page 17: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

$28.7

$29.6 $30.5

$31.9

$27.0

$28.0

$29.0

$30.0

$31.0

$32.0

$33.0

2013 2014 2015 2016

Bill

ion

s (U

SD)

Event Management Software Market Size

...Until Now!

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Page 18: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

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“Event apps are making planners

better at their jobs.”

Page 19: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Evaluating Meeting Technology

and Securing Budget

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Page 20: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Applications for meeting technology

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Automate to

Improve Efficiency

Calculate and

Track ROI

Standardize and

Centralize

Meet Technology

Expectations

Improve Controls to

Mitigate Risk

Collaborate and

Inform

Page 21: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

How to determine if it’s a planner’s tool

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Reduce planning

time

+

Optimize resources

+

Let me work more

strategically

+

Improve attendee or

staff experience

=

Event ROI

Page 22: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Vendors should have their ROI story straight

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Page 23: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Get a free trial with real data

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Page 24: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Look for cloud-based and mobile tools

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On the roadIn the office At the venue

Page 25: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Get buy-in from other event stakeholders

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Meeting

tech

Sales

CRM

Acctg

Expenses

Page 26: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Embed it into your meetings policy

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Page 27: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Find and share metrics (or a lack of)

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Page 28: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

Some suggested tools and apps

Attendee

Management

Registration

Attendee

Engagement

Informational

and Marketing

Post-Event

Follow Up

E2E Planning

and Management

Page 29: Bridging the Event Technology Gap - App Evaluation Tips for Event Planners

References

Active Network’s Event Trends (2013)

Active Network “The Connected Event” (2013)

AMEX Global Meetings and Events Forecast (2014)

AMEX Global Meetings and Events Forecast (2015)

Frost & Sullivan Global Event Management SW Market Report (Nov.

2013)

Guidebook’s State of Mobile Event Technology Annual Report (Oct.

2014)

IML Event Industry Global Market Research (Dec. 2013)

MPI Meetings Outlook (Winter 2014)

MPI Meetings Outlook (Spring 2014)

MPI NJ “OnSite” (Sept./Oct. 2014)

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