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Finding What Works For Your Customers:
The Power of Experimentation
Brian Murray, VP Customer Experience
Produced by
Cotap is a secure, mobile messaging app for
coworkers that enables fast and easy
communication without the pain of swapping phone
numbers.
On Tap…1. Angry Birds1. Angry Birds
2. Angry People
1. Angry Birds
2. Angry People
3. Instruments
1. Angry Birds
2. Angry People
3. Instruments
4. Real Life
1. Get clarity on where you’re at
2. Foster a culture of experimentation
1. Get clarity on where you’re at
Takeaways1. Get clarity on where you’re at
2. Foster a culture of experimentation
3. Don’t be afraid to break some eggs
4. Tune your instruments
1. Get clarity on where you’re at
2. Foster a culture of experimentation
3. Don’t be afraid to break some eggs