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Presented at the 2010 Digital Marketing & Media Summit in Melbourne Australia by Luc Wiesman from George Patterson Y&R
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Cadbury Picnic ‘It’s No Picnic’
A Nutty & Caramel Filled Case Study
2010 Digital Marketing and Media Summit Melbourne Thursday, December 2, 2010
Cadbury Picnic had been forgotten and urgently needed to get back on the public’s radar.
The Problem
Forgotten Child Picnic was losing sales and share
Snickers was gaining ground
Decline of ugly
‘Deliciously Ugly’ was used exclusively from 2000 - 2008
Time to shift the consumers’
thinking
A Physical Eat. (Brand Truth)
“Perpetual Teenager” An irrepressible need to be silly, outrageous and irresponsible, even at a time in life when they’re
expected to be putting aside these childish things.
Perpetual Teenager “As seen on TV”
Harness the consumers’ creativity to build a challenger brand.
The Strategy
THE PICNIC CHALLENGE
PART 1 Take the ‘perpetual teenager’ who’s ready for a CHALLENGE!
PART 2 Add a big full-on Chocolate-y eat
+ PART 3 And give him 30 seconds on TV to stuff it in his mouth
(The same length as TV ad)
+
THE RECIPE
Legal & Corporate Comms
Department
Client, A slightly concerned
MAKING THE IDEA A REALITY
#1 Collaboration
Client, media and creative agencies working together to sell the ‘idea’
#2 Trust
Understanding each others’ capabilities
#3 Originality
The power of doing something different
LETTING THE CONSUMER TAKE CONTROL
STEP 2 Make video using
a webcam
STEP 3 Choose your voiceover
STEP 4 Publish your
video
STEP 1 Select your name (Over 1,000 names)
HOW THE MICRO-SITE
WORKED
Over 500 ads were created by consumers
Over 100 individual ads aired on national TV
BEHIND THE SCENES
1 Winner Selec*on: Game of skill (Quality)
2 Client + Legal Approval
5 Talent contacted (Release Contract Signed)
4 Winning ads into produc*on – encoded for TV
3 Media purchase spots in winner’s city
6 Talent alerted via eDM -‐ You’re going to be on TV!
7
Exact *me and date of their ad going to air
8 Dispatch ads and match key numbers with television network
9 Prompt talent to share date/*me to social networks
COMPLEXITY OF PRODUCTION PROCESS
EXTENSIVE SOCIAL MEDIA
SEEDING
SOCIAL OUTREACH
DIGITAL PR
Brand Advocates
Chocolate Lovers
Industry (Advertising)
Cadbury Employees
Quasi Famous Peoples
Wannabes
THE POWER OF WANTING TO BE FAMOUS
Applications
STAR NOW
657 FEE $0
RESULTS (They’re really good)
The Bottom Line In February 2009 Picnic’s
retail sales grew by For the same period
Snickers sales dropped
AC Nielson Track Data
The Bottom Line For the same period, Snickers
lost market share by Over the period of the campaign Picnic’s total market share grew
AC Nielson Track Data
Media Spend
Cadbury Picnic’s total media spend
Snickers media spend in 2009 alone was
AC Nielson Track Data
Take Away 1. User generated content campaigns must
be relevant to consumer
2. Collaboration, Trust & Originality are key to making big ideas a reality
3. Think laterally to find new target audiences when planning social outreach
4. Clicks, impressions and downloads are not the only mark of success
5. Buy a Cadbury Picnic and have a go yourself.
www.itsnopicnic.tv
Want to see more?
Thank you. Luc Wiesman Head of Digital Strategy George Patterson Y&R - Melbourne
Email: [email protected] Twitter: @luc_w