Case Studies - Bespoke Software Development and Bespoke Web Applications

SCHNELL SOLUTIONS Case Studies

Bespoke software development Bespoke web applications

Success Story Success Story Bespoke Web Development

The Challenge

• The challenge also included COMMUNICATING WITH THEIR

CLIENTS ELECTRONICALLY and making the best possible use of

mobile technology.

• A well known multi-million pound logistic and warehousing company

based in Bedfordshire was facing a business challenge of automating their

MANUAL AND PAPER INTENSIVE BACK OFFICE PROCESSES.

• With an enviable client base serving several household brand names in

the retail, manufacturing and logistics sector THE OLD MANUAL

PROCESS was a bottleneck for the growth and development of the

company.

Bespoke Web Development Success Story

SOLUTION

Connects the back office with end clients

Receive delivery details electronically & automatically print the

consignment notes

Facilitates automatic scheduling of deliveries for drivers

Allows drivers to submit delivery updates via mobile phones

Automatic scanning, uploading and linking the proof of deliveries

Secure portal for end clients - check and download relevant paperwork

Live monitoring and error reporting

• From the onset, Schnell invested a lot of time UNDERSTANDING THE

VARIOUS BUSINESS PROCESSES, back office operations and challenges

faced by the client. This was done by arranging one-to-one meetings with

the process owners and business stake holders.


SOLUTION

• It is a web based application hosted in the cloud. It facilitates drivers, office

staff and clients to communicate and update each other in real time using

various forms of electronic media (Smartphone, PDAs, XDAs or Note

Books)

• One of the key modules in iSTS is CNMS - Consignment Note

Management System.

• Consignment Scanning Management System – CNMS

• Before CNMS was implemented, proof of delivery received from

drivers were manually checked, scanned and uploaded to the back

office system. This meant that staff were always busy with manual

process and paperwork.

iSTS

iSTS features:


SOLUTION

This information is then matched with customer records in the back office

system and uploaded accordingly

CNMS being a 'No Touch' system, automated the entire process.

Step 1:

Step 2:

Drivers bring back signed PODs and place them on the scanner

The scanner scans them automatically into a folder

CNMS then reads the scanned images and extracts the information printed

on them

Step 3:

Step 4:


• Once iSTS was deployed, we delivered the necessary on-the-job training

and support required for a smooth transition and migration from old

systems to iSTS. Today, we host, support and manage the application for

our client 24x7. Technology used to develop iSTS: Java, Tomcat, SQL

Server, OCR Module, Ebase Xi0

SOLUTION


Success Story Success Story Bespoke eforms development

• A large unitary local authority in the south of UK has embarked on a

service transformation programme. The programme is designed to

deliver improvements in the council’s efficiency and effectiveness, protect

the frontline and increase customer satisfaction, whilst making savings. In

Phase 1, the main focus is to CENTRALIZE CUSTOMER CONTACT &

ADMINISTRATION whilst improving customer satisfaction and

efficiencies.

The Challenge

Bespoke eforms development Success Story

Bespoke web applications

• Ebase Xi – rapid application development platform is chosen by the ICT for

its transformation program. As time and cost are the two important factors

of this transformation journey, it was decided to engage an organization with

Ebase Xi expertise.

• Schnell Solutions was approached by the local authority for EBASE

CONSULTATION AND DEVELOPMENT SERVICES.

The Challenge



SOLUTION

• As this was the first time Ebase Xi was being used by ICT, Schnell took a

CONSULTATIVE APPROACH. Under this approach, we were actively

involved in every stage of the development cycle. Schnell contributed to

the initial design and architecture whilst successfully developing and testing

the eforms.

• During the initial phases of development, we invested a considerable

amount of time understanding the various integration requirements with

several back office systems. Being an Ebase Xi expert and having helped

several local authorities on the Service Transformation path, we shared our

in-depth understanding of the platform by DEMONSTRATING SOA

ARCHITECTURE for developing eforms in Ebase Xi.



• Once architecture was agreed, the team contributed towards creating a

BEST PRACTICE GUIDE for development and naming conventions. This best

practices guide was then used by ICT and Schnell's specialist Ebase

development team to develop the eforms. All eforms were developed and

delivered within the agreed time and budget

SOLUTION



Success Story Success Story Innovative bespoke software

The challenge

• A well known company at the forefront of designing and manufacturing

industrial bake ware solutions using CAD/CAM design was asked to

shorten its Sales Order cycle and improve customer interaction. One of

the challenges faced by them was the INABILITY OF THE SALES TEAM TO

DESIGN AND DEMONSTRATE CAD tray models on-site because of the

high performance server hardware required to generate CAD models.

Innovative bespoke software SUCCESS STORY

• Our client’s business PROCESSES WERE QUITE UNIQUE and couldn’t be

covered by any ready-made solution available on the market. Schnell suggested

custom development of simple web based application which turned out to be

an ideal and cost-effective solution.

• Schnell provided an estimate, video demonstrations of a suggested solution,

and its demo installations to let client get a feel of the would-be solution and

its functionality.

The challenge


SOLUTION

• As with all our projects, Schnell's consultants invested considerable

amount of time in understanding the Sales Order Cycle and the challenges

faced by the mobile sales team. Once all the software and hardware

limitations were identified, we came up with a secure, flexible and a simple

application OTDI - Online Tray Design Interface.

• OTDI is a custom built, state of the art web-application system that allows

the sales team to access their tray design software (VB API and Inventor)

via a secure link in a browser without the need to install any software on

their laptops.


• Sales team use its simple intuitive interface to capture all the inputs

required for generating a baking tray CAD model. OTDI's built-in

validations ensure all data captured is correct and in the required format.

Real –time data is then sent to a back office server with high performance

hardware to generate the necessary CAD model. The generated CAD

model is demonstrated to the client instantly. Any revisions or

modifications to the design are performed right away until desired results

are achieved and agreed by the clients. All this happens in a matter of

minutes, rather than days.

SOLUTION


Secure web application accessible from any laptop

Simple intuitive screens for non-technical users

Integration with Auto CAD

Cost and time effective solution

Caters to complicated calculation of the tray design

Multi-browser compatibility

Self-manage to administer secure access

SOLUTION

OTDI key features:

SCHNELL’S OTDI CONTINUES TO PROVIDE VALUE TO ITS CLIENT.

Technology used: Java, Tomcat, Derby DB, Ebase Xi, AutoCAD, VB


Schnell Solutions Limited

3 Earnshaw

Hitchin

SG5 4EZ

United Kingdom

Telephone:+44 (0)1462 835 787

E-mail: [email protected]

Visit www.schnellsolutions.com

Thank You Thank You

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