Case Study: Molina Medicaid Solutions Transforms Healthcare Through Automation

Case Study: Molina Medicaid Solutions Transforms Healthcare Through Automation

Mandi Haas and Vanessa Keal

DevOps: Continuous Delivery

Molina Medicaid Solutions

Title or Division

DO4X156S

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Abstract

In this session, you will learn how Molina Medicaid Solutions (MMS) is using CA Release Automation to increase its release capacity by reducing deployment time by more than 75 percent, improving quality by 90 percent and enabling development teams to focus on their core development responsibilities. These benefits have been realized through the implementation of a standard and sustainable automated approach to both deployment and quality assurance.

Mandi Haas

Vanessa Keal


Project Manager, Technical

Director, Release Mgmt. & HPA Team


Agenda

MOLINA MEDICAID SOLUTIONS

OUR TIPPING POINT

WHAT’S NEXT?

CHALLENGES

USING RELEASE AUTOMATION TO IMPROVE

BENEFITS & RESULTS

1

2

3

4

5

6



Molina Medicaid Solutions is a wholly-owned subsidiary of Molina Healthcare, offering Medicaid management information systems’ design, software development, system implementation, and expertise in the area of Medicaid operational support.

1Health PAS provides the technological foundation needed by state agencies to meet the increasing demands of Medicaid Information Technology Architecture (MITA) business processes and regulatory health care requirements.

2Health PAS, in combination with a highly trained support staff, offers state governments a CMS certified Medicaid fiscal agent solution.

3


Our Tipping Point

We faced vast challenges of

processing complex claims through

numerous integrated software

components required for heavily

regulated Medicaid Management

Information System.


Challenges

High deployment costs

Deployment quality/high risk of human error

Significant deployment labor costs

Lengthy maintenance windows to facilitate manual deployment activity

Lack of deployment knowledge in centralized repository for auditing and compliance

?


Using Release Automation to Improve

Helped Molina to… Deliver an effective automated deployment

process for application releases and patches to more than 500 servers across 20+ customer environments

Provide a standardized deployment process for cloud-based SharePoint solutions built in-house, as well as 3rd-party applications

Ensure deployment knowledge is retainedin a centralized repository

Significantly increase responsiveness to customers

CA Release Automation


Benefits and Results

Average release deployment time reduced from 12 hours to 45 minutes

Development resources removed from physical deployment activity – over 70% resource savings

Release tracking mechanism for auditing, compliance and improvement

Significant improvements in deployment quality

Increased customer service with more application deployment activity in a decreased maintenance window

Decreased deployment times by over 75%, reduced cost of human error by 90%, increased quality assurance, and ultimately increased customer service.


MMS Road to Continuous Delivery

Improve customer service and satisfaction levels

Optimize the allocation of IT resources

Lower deployment costs while improving deployment quality

Modernize approach to data mining and masking

Improve test quality and productivity

Relentless pursuit of automation Continue to automate the deployment of other applications and optimize the current automation


CA Service Virtualization

CA Test Data Manager

WE ARE HERE


Next Steps:Modernize Approach to Data Mining and Masking

SQL scripting

Limited SQL knowledge drives excessive time to pull data with low accuracy

Manual processes

Absorb 50% of testers time and require a significant degree of data model expertise

No automated tool for data masking

No automation plus lack of resources to manage security brings RISK

No standard approach to data mining

No historical data Overwriting

critical data Time drag on

business to feed data

Granular requirements

No support for system integration testing

Can be different for all states

?


Results

By adopting an automated deployment approach, MMS has accomplished the following objectives:

Improve customer service and satisfaction levels

Optimize the allocation of IT resources

Lower deployment costs while improving deployment quality

Accelerate time to market

SummaryA Few Words to Review


Recommended Sessions

SESSION # TITLE DATE/TIME

DO4T35TTech Talk: Integrate Infrastructure Configuration Management with Release Automation for the Best of Both Worlds

11/19/2015 at 2:00 pm

DO4X213L Hands-On Lab: Complement CA Release Automation with a New Continuous Delivery Solution Offering A Visual Approach for Complex Application Releases

11/19/2015 at 2:00 pm

DO4X210L Hands-On Lab: Build Integrations You Need with CA Release Automation Rapid Dev Kit (RDK) and SW Dev Kit (SDK)

11/19/2015 at 3:00 pm


Must See Demos



Theater 4

Cloud & SaaS Deployments


Theater 4

CA RA Rapid Dev. Kit, SDK


Theater 4

Integrations


Theater 4


Follow On Conversations At…

Smart Bar


Theater 4

Tech Talks


Theater 4


Q & A


For More Information

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CA World ’15

http://cainc.to/Nv2VOe

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