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Urban Planning 2012 Launch Strategies [email protected] twitter: @thecity

City Launch Strategies (10.3.13)

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Page 1: City Launch Strategies (10.3.13)

Urban Planning 2012

Launch StrategiesLaunch Strategies

[email protected] twitter: @thecity

Page 2: City Launch Strategies (10.3.13)

Seattle Bootcamp

Soft Launches

•Goal of Soft Launch: To achieve 20% Adoption

•Soft Launch Groups: Staff, Elders, Group Leaders, “Early Adopters”

•Collect City Stories

Launch Strategies

Page 3: City Launch Strategies (10.3.13)

Seattle Bootcamp

Promotional/Marketing Strategy

•Communicate “The City” well before asking people to join

•Teaser Messages to create intrigue

•Explanatory Messages: Share the vision

•Reinforcement Messages: User stories; City-exclusive content

Launch Strategies

Page 4: City Launch Strategies (10.3.13)

Seattle Bootcamp

Promotional/Marketing Strategy

•Creative SWAG: Shirts, stickers, cards

•Picture Day: Photographer to take profile pics

•Handouts: City Cheat Sheets, City Map

•Videos

Launch Strategies

Page 5: City Launch Strategies (10.3.13)

Seattle Bootcamp

Invitation Strategy

•Group Invitations

•Connect Kiosk (Open or Password Protected)

•Connect Groups

•Bulk Invitation

•Through Sync with ACS People

•Other Ideas: Response Cards, Townhall Meetings, Link Kiosk to web site

Launch Strategies

Page 6: City Launch Strategies (10.3.13)

Urban Planning 2012

Post Launch MaintenancePost Launch Maintenance

Page 7: City Launch Strategies (10.3.13)

Seattle Bootcamp

Ongoing Training Strategy

•10:1 Support Network

•Standardize Training (http://bit.ly/citytrainingvids)

•New Staff

•Group Leaders

•Leadership leads by example

Post Launch Maintenance

Page 8: City Launch Strategies (10.3.13)

Seattle Bootcamp

Ongoing Training Strategy

•“City Tips”•Post to Church Group

•Share from Pulpit/Bulletins

•Ensure welcome team feels comfortable with The City

•City Training in your membership or newcomer class

•“City Pros” visit small groups to help co-train

Post Launch Maintenance

Page 9: City Launch Strategies (10.3.13)

Seattle Bootcamp

Ongoing Engagement StrategyReviewing these regularly will help

facilitate conversation surrounding what you are doing well & what needs to be

improved upon

The 3 C’s: Worth Revisiting •Commitment (lead by example; don’t double-dip)

• Communication (pulpit announcements, web site, fliers)

•Content (content strategies)

Post Launch Maintenance

Page 10: City Launch Strategies (10.3.13)

Seattle Bootcamp

Ongoing Engagement Strategy

•Releasing New Features•Slowly release features that you didn’t start with

•Stay tuned to City Builders for brand new features

•Builders Group Involvement•City Builders: feature releases, bug fixes, events, webinars

•Launch Training: launch & training process, webinars

•Church to Church: network with other churches

Post Launch Maintenance

Page 11: City Launch Strategies (10.3.13)

Seattle Bootcamp

•Church Videos

•Mercy Vineyard: http://youtu.be/1BBdpJuZSfI

•Savior Community Church: http://vimeo.com/27534778

•Covenant Love Church: http://vimeo.com/64244337

•True North Church: http://vimeo.com/41092148#

Resources

•Church Web Pages

•Westgate Chapel: http://westgatechapel.com/

•Reality LA: http://onthecity.realityla.com/

•FBC Keller: http://vimeo.com/23427206

•New City Cincy: http://www.newcitycincy.org/what-is-the-city

•Training Videos & Resources

•Training Videos for embedding in groups: http://bit.ly/citytrainingvids

•Connect Kiosk: http://bit.ly/cityconnectkiosk

•Implementation Materials: http://bit.ly/1aOZ0D2

JUST READ THIS: http://bit.ly/157qUcH

Page 12: City Launch Strategies (10.3.13)

Seattle Bootcamp

Karen Gach

[email protected]

Twitter@thecity

Questions