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Cloud-First, Mobile-First SharePointChristian Buckley, GTconsult
Ben Henderson, Colligo
Christian BuckleyOffice 365 MVP and Managing Director
GTconsult
www.GTconsult.com
@buckleyplanet
Ben HendersonProduct Manager
Colligo
www.Colligo.com
@ben3003
About GTconsult
©2015 Colligo Networks
About Colligo
Mobile app platform that improves user adoption and compliance across enterprise file collaboration systems.
Topics we’ll cover today:
• The transformation of user expectations
• The role of hybrid in this transformation
• Three universal truths for successful deployments
• Customer examples of these truths in action
• A plan of action for your SharePoint environment
Platforms & Productivity
But where does productivity begin?
And why aren’t my end users using SharePoint?
Adoption & Engagement
NextGen Portals
Unified Features Across Workloads
How does this apply to my SharePoint environment today?
Is this what your end users want?
No. In fact, they want to:• access key
systems from anywhere in the world
• complete forms and initiate workflows
• using any device• while taking a
selfie
Cloud
Whether your strategy is defined, or individuals are adopting solutions on their own, most organizations are accelerating toward the cloud
Solutions are moving toward the cloud
What is hybrid?
Infrastructure as a Service (IaaS)
(network architects)
Software as a Service (SaaS)(end users)
Platform as a Service (PaaS)(app developers and designers)
Infrastructure maintained solely for customer
On premises or off
Managed by the customer, or by a 3rd party hoster
Private Cloud Hybrid Cloud
Multiple infrastructure options
Components both on premises and off premises
Management spread between customer and 3rd party hosters
Infrastructure shared by multiple customers
Off premises
Managed by 3rd party on behalf of customers
Public Cloud
Over the next several years,
the primary driver for cloud adoption will shift from economics to innovation as leading-edge companies invest in cloud services as the foundation for new competitive offerings. Frank Gens, Senior Vice President
and Chief Analyst at IDC
The key to successfully navigating the hybrid transition is to monitor and measure, be aware of what can be governed, and to be proactive about managing the end user experience.
Universal Truth #1:
The User Experience (UX) is important
Make the user experience your top priority
“What is the biggest problem with the SharePoint UX? For customers, it is very simple:
How much time does a user need to spend in SharePoint?
Unless you are enticing users to SharePoint with viral cat videos or by making them hunt down content they need, a user's additional time spent on SharePoint will be the best measure of increased user adoption and productivity.”
Bradley Geldenhuys, CEO of GTconsult
What is the UX in SharePoint?
How involved were end users in the design and deployment of your current system? Involved at every step Provided detailed input Somewhat involved Rarely involved Were handed completed system with zero input
Survey questions
Why is the UX important to SharePoint?
30©2015 Colligo Networks
Making the User Experience a Priority
Users
How involved were end users in the design and deployment of your current system?
Survey Results
Universal Truth #2:
Telemetry and Analytics drive adoption
Monitor and Measure
Analytics refers to the data collected on your site, such as number of site visits, page views, file downloads, likes, ratings, and reviews.
Telemetry is data captured within applications and solutions running on your computer, such as when an app is loaded, whether it is actually used, how long its been running, and any errors you’ve experienced.
Survey question:How much do you monitor and measure your end user activity? We analyze and learn from everything they do on the
system We measure most activities We monitor basic data and trends We sometimes review the out of the box analytics We do not monitor and measure anything
Why metrics are important to SharePoint
36©2015 Colligo Networks
Monitoring User EngagementReduce Risk
Report ROI
Learn & Share Success
Drive Adoption
Colligo Engage
How much do you monitor and measure your end user activity?
Survey Results
Universal Truth #3:
Mobility Solutions are where we are headed
Thinking in terms of mobility
How important is mobility to your overall collaboration strategy? Our strategy is entirely about mobility Mobile is one of our major objectives Mobile is increasingly important We’ve talked about mobility options, but have not
really started taking action No plans to go mobile
Survey questions
What mobility look like in SharePoint?
What mobility look like in SharePoint?
http://sharepoint.protiviti.com/support/Pages/Responsive-Design.aspx
Why mobility is important to SharePoint
44©2015 Colligo Networks
Enabling Mobility for Business Scenarios
Native Device
Experiences
Scenario-Specific
Apps
Secure Access
How important is mobility to your overall collaboration strategy?
Survey Results
In summary
Best Practices1. Make user experience a priority2. Think about your mobility strategy3. Have a strategy for monitoring and
metrics
In addition…4. Continually refine your governance5. Make your change management
methodology transparent
Download the whitepaper
https://www.colligo.com/successfully-navigating-the-hybrid-transition/
http://bit.ly/1FlMga9
Resources• Best Practices for Successfully Navigating the Transition from SharePoint to Office 365 (Colligo)
http://bit.ly/1FlMga9
• Office 365 SharePoint hybrid – what you DO and DO NOT get (Chris O’Brien) http://bit.ly/1h4EL99
• Where User Experience Should Fit in SharePoint's Roadmap (CMSWire) http://bit.ly/1u6KjHO
• Overview of Office Telemetry (TechNet) http://bit.ly/1B9eygY
• The Importance Of Telemetry On Productivity (buckleyplanet) http://bit.ly/1pNg9Zu
• Collecting telemetry data from your apps (TechNet) http://bit.ly/1L4pLVC
• Mobile SharePoint/Office 365: Empowering Field Engineers & Technicians (Colligo) http://www.colligo.com/resources/white-papers/
• Buyers Guide to Mobile SharePoint (Colligo) http://www.colligo.com/resources/white-papers/
• Configure a SharePoint site for mobile devices (Office) http://bit.ly/1S59SUb
• Extending Collaboration through Mobility (Storify) http://bit.ly/1FlngwJ
Q&A
Christian BuckleyOffice 365 MVP and Managing Director
GTconsult
www.GTconsult.com
@buckleyplanet
Ben HendersonProduct Manager
Colligo
www.Colligo.com
@ben3003
Thank you!
