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VISIT 2010 – Fujitsu Forum Europe 1
Technology & Trends – Room 4
Shapingtomorrowwith you.
Cloud TrendsInfluence on IT-Setup, Thinking and Everyday Life with you.in a Mid-Sized Industrial Company 2010
Steen AndersenGroup IT Manager, Nilfisk-Ad D kAdvance, Denmark
14:00 h14:00 h
VISIT 2010 – Fujitsu Forum Europe
Cloud Trends EverywhereInfluence on IT-Setup, Thinking and Everyday Life in a Mid-Sized Industrial Company 2010
Steen Andersen, November 2010
Agenda
GovernanceRisk management
NetworkNetworkData management
Contract management
Application portfolio managementInnovation
Multi vendor management S itSecurity
Steen Andersen, November 2010
Nilfisk-Advance- at a glanceg
One of the worlds leading suppliers of professional cleaning equipment
Where we are
Sales entities:
Application extraction• Hyperion
43 countries
Dealers: 70+ countries
• SAP 6.0
• SAP BW
LN
Who we are
Founded: year 1906
Manufacturing facilities:ChinaHungary
• LN
• SharePoint 2010
• Microsoft Office 2010
Employees: 4700
Sales: 690MEUR (2009)HungaryItalyMexico
• Exchange 2007
• Siemens Unified Com
Owner: NKT Group
US• Axios Service desk
Steen Andersen, November 2010
Nilfisk-Advance- product examplesp p
Steen Andersen, November 2010
Cloud and XaaS
When we talk about XaaS
When we talk about Cloud XaaS
it is a payment model
Cloud it is a way of delivery
with flexibility up and down
Steen Andersen, November 2010
Views on SaaS delivered in the Cloud
Business view
IT staff view
Steen Andersen, November 2010
Applications- core 2010 stays inhouse....core 2020? y
Early online servicesSeach engines etc
Salary admin
Claims handling
Process optimization
GPS Field staff tracking Salesforce.com ASIA
Stepstone Job application management
Services with few interfaces and non critical data
Business support
Siemens Unified communication
Axios Servicedesk tool
critical data
Application governance Agility
Steen Andersen, November 2010
IT Operations- core stays inhouse...........core ? y
Remote backupFujitsu Server operation & patch management
Performance management
Backbone tools ”Documentation”
Inhouse Servers moving to XaaS
Services moving to SaaS
Hands on Processes Analytical skills
Steen Andersen, November 2010
Servicedesk (inhouse & outhouse)- increase in IT services and more to come..........
SUPPORT OF:
Increase in IT Services
SUPPORT OF:• Global Services• Regional Services
Increase in IT Services
Complexity
Local stays local or go XaaS Ease of administration on existing services
Steen Andersen, November 2010
Group IT are SaaS provider - for all BU’s
Our business units demand of us what we demand of our SaaS providers
solutions that meet business needsSaaS
providers
flexible capacity on demand
t t/ b i
Group IT
payment on rent/usage basis
agility in changes
Business
professional support when needed
top perfomanceAgile
infrastructuretop perfomance
sense of urgency
as uc u e
Steen Andersen, November 2010
Supplier selecting and contract are everything y g
• Governance
S i M t• People
• Service Management
• Security & quality
• Transition and exit
• Commercial
• Legal
Steen Andersen, November 2010
