Communicare Wo W! Services (Personal)

Copyright 2005 Communicare Pte Ltd. All Rights

Reserved.

WoW! Services

Presented by CommuniCare Pte Ltd


Reserved.

Agenda

WoW! Callback System Overseas Roaming with WoW! Rates Comparison


Reserved.

WoW! Callback System

WoW! Callback System WoW! Callback Calling Overseas From Singapore WoW! 1 Touch Call Back WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect


Reserved.

WoW! Callback

1. John makes a call to WoW! Server

2. WoW! Server disconnects John after recognizing the Caller ID.3. WoW! Server calls John back.

6569023901

4. John enters Mary’s phone number.

5. WoW! Server calls Mary.6. WoW! Server connects John and Mary. CALL CONNECTED!

MarySingapore

JohnWoW! UserSingapore

John pays S$0.05 / minute Mary pays incoming call charge

WoW! Server

Internet

Call Connected


Reserved.




Reserved.

Calling Overseas

Singapore Telco New York Telco


JaneNew York

WoW! Server

Johnpays nothing John

pays nothing

Jane payslocal incoming

charges

JohnPays S$0.07 / minute

(Singapore to New York Rate)

Internet


Reserved.




Reserved.

WoW! 1 Touch

WoW! Server

Internet

1. John makes a call to WoW! Server

2. WoW! Server disconnects John.

3. WoW! Server calls John back.

5. WoW! Server calls Mary.

6. WoW! Server connects John and Mary. CALL CONNECTED!

MarySingapore


John pays S$0.05 / minute Mary pays incoming call charge

4. John does NOT need to enter Mary’s number

Call Connected


Reserved.


Phone to Phone Calling WoW! Callback System Calling Overseas From Singapore WoW! 1 Touch Call Back system WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect


Reserved.

Internet

WoW! SMS Callback

AlfredSingapore

John pays S$0.05 / minute+ SMS Charge


Enter SMS:“Call +6593891389”

WoW! Server

Internet

Alfred pays incoming call charge


Reserved.




Reserved.

Internet

WoW! ConferenceAlfred

Singapore

John paysSMS Charge


Enter SMS:“Conf +6593891389

+6594840123+12129023820

+442091892314”

JaneNew York

MaryLondon

Johnpays S$0.05 / minute

Alfred pays localincoming charges

Johnpays S$0.07 / minute(New York charges)

Jane pays localincoming charges

Johnpays S$0.07 / minute

(London charges)

Mary pays localincoming charges

WoW! Server

InternetTotal Conference Call Charge =

SMS Charge +(S$0.05 + S$0.07 + S$0.07)/minute =

SMS Charge + S$0.19/minute


Reserved.




Reserved.

WoW! WebCall


WoW! Server

John paysS$0.05 / minute

Mary paysincoming Calls Charge

John paysIncoming Call

Charge

Internet

MarySingapore

John’s mobile phoneWoW! UserSingapore

Log into WoW! Accountand click on WebCallEnter “+6593891389”


Reserved.




Reserved.

Internet

WoW! Direct

AlfredSingapore

John pays S$0.05 / minute


Anything buthis own phone

Enter ID: 6512345678Enter PIN: “XXXXXX”

WoW! Server

Internet


Unregistered Number,Server Promts for ID and PIN


Reserved.




Reserved.

WoW! Connect


WoW! Server

John paysS$0.05 / minute

Mary paysincoming Calls Charge

Alfred paysIncoming Call

Charge

Internet

MarySingapore

AlfredSingapore

Enter SMS:“Call +6597654321

+6591234567”


Reserved.

Agenda

WoW! Callback System Overseas Roaming with WoW! Rates comparison


Reserved.

Overseas Roaming With WoW!

Overseas Roaming With WoW! Receiving Calls While Overseas

Typical Scenario WoW! One

Making Calls While Overseas Typical Scenario WoW! Dedicated Number Other Methods


Reserved.

Typical Roaming Scenario

Hong Kong Telco

JohnHong Kong

John paysHong Kong incoming

charges

Alfredpays nothing

Singapore Telco

AlfredSingapore

Johnpays nothing

Alfred payslocal outgoing charges

Calls John’sSingapore Telco number

John pays expensiveLocal IDD Rates

+ Surcharges + Tax


Reserved.






Reserved.

WoW! One Solution

MarySingapore

WoW! Server

John paysChina Incoming Call Charges

Marypays nothing

John paysSingapore Outgoing Call Charge

Internet

John’sNumberin China

Mary paysOutgoing call Charge

John’s Singapore NumberWoW! User

in China

Singapore Telco

Call Forwarded to WoW! One Number

Call forwarded to John’s Number in Chinaat S$ 0.05 /minute

Assume John is a Starhub User.He pays S$1.32 / minute +

China Incoming call charges to take this call.If he uses WoW! Service,he saves S$1.27 / minute!


Reserved.






Reserved.

Typical Roaming Scenario

Singapore Telco

AlfredSingapore

Alfred paysLocal Incoming

charges

China Telco

JohnChina

John paysChina Outgoing Charges

Calls Alfred’sSingapore Telco number

Johnpays expensive Overseas IDD Rates

+ surcharges + tax


Reserved.






Reserved.

Internet

WoW! Dedicated Number

AlfredSingapore

John pays S$0.09 / minuteChina to Singapore Rate

JohnWoW! User

In China UsingChina Prepaid SIM Card

Enter “6569023901”

WoW! Server

Internet


John calls his personalWoW! Dedicated Number,

Server prompts for number to call.

Assume John is a Starhub User.He pays S$0.68 / minute for this call.

If he uses WoW! Service,he saves S$0.59 / minute!


Reserved.






Reserved.

Other Methods

WoW! SMS Callback

WoW! Web

WoW! Direct

WoW! Connect


Reserved.

Agenda

WoW! Callback System Overseas Roaming with WoW! Rates Comparison


Reserved.

Rates Comparison

Incoming calls from Singapore on Mobile While Overseas

Outgoing Calls to Singapore on Mobile While Overseas

International Calls from Mobile Out from Singapore


Reserved.

Rates ComparisonIncoming Calls from Singapore on Mobile While Overseas

Popular Destination

WoW! One* Singtel** M1** Starhub**

U.S. S$ 0.03 S$ 0.69 S$ 0.39 S$ 0.37

China S$ 0.05 S$ 0.68 S$ 1.39 S$ 1.32

Malaysia S$ 0.12 S$ 0.55 S$ 0.70 S$ 0.33

Hong Kong S$ 0.03 S$ 0.57 S$ 0.70 S$ 0.66

Japan S$ 0.41 S$ 0.90 S$ 0.90 S$ 0.86

Brunei S$ 0.14 S$ 0.46 S$ 1.30 S$ 1.00

Thailand S$ 0.22 S$ 1.05 S$ 1.15 S$ 0.95

Indonesia S$ 0.36 S$ 0.47 S$ 1.20 S$ 1.02

India S$ 0.51 S$ 3.30 S$ 1.55 S$ 1.52

Sri Lanka S$ 0.41 S$ 0.70 S$ 1.75 S$ 1.24

Vietnam S$ 0.63 S$ 1.75 S$ 1.75 S$ 1.66

* Singapore outgoing call charges not included.

** Local operator incoming call charges not included and tax (where applicable) not included.


Reserved.

Rates Comparison





Reserved.

Rates ComparisonOutgoing Calls to Singapore on Mobile While Overseas

Popular Destination

WoW! Callback

Singtel M1 Starhub

U.S. S$ 0.07 S$ 0.69 S$ 1.31 S$ 1.90

China S$ 0.09 S$ 0.68 S$ 0.68 S$ 0.68

Malaysia S$ 0.15 S$ 0.92 S$ 0.32 – 0.80 S$ 0.37 – S$0.91

Hong Kong S$ 0.07 S$ 0.57 S$ 0.57 S$ 0.57

Japan S$ 0.44 S$ 0.96 S$ 1.08 S$ 3.30

Brunei S$ 0.15 S$ 0.46 S$ 0.46 S$ 0.46

Thailand S$ 0.26 S$ 1.05 S$ 1.05 S$ 1.05

Indonesia S$ 0.60 S$ 0.90 S$ 0.90 S$ 0.90

India S$ 0.63 S$ 2.15 / 4.35 S$ 2.15 / 4.35 S$ 2.15 / 4.35

Sri Lanka S$ 0.44 S$ 0.70 / 1.24 S$ 0.70 / 1.24 S$ 0.70 / 1.24

Vietnam S$ 0.65 S$ 0.78 S$ 0.78 S$ 0.78


Reserved.

Rates Comparison





Reserved.

Rates ComparisonInternational Calls from Mobile out from Singapore

Popular Destination

WoW! Callback

Sunpage 1521*

Media Ring 1551*

Zone 1511*

U.S. S$ 0.07 S$ 0.19 S$ 0.15 S$ 0.16

China S$ 0.09 S$ 0.16 S$ 0.15 S$ 0.15

Malaysia S$ 0.09 S$ 0.15 S$ 0.12 S$ 0.13

Hong Kong S$ 0.09 S$ 0.14 S$ 0.12 S$ 0.16

Japan S$ 0.10 S$ 0.22 S$ 0.20 S$ 0.20

Brunei S$ 0.15 S$ 0.38 S$ 0.37 S$ 0.35

Thailand S$ 0.26 S$ 0.41 S$ 0.39 S$ 0.38

Indonesia S$ 0.29 S$ 0.39 S$ 0.39 S$ 0.38

India S$ 0.43 S$ 0.59 S$ 0.55 S$ 0.55

Sri Lanka S$ 0.49 S$ 0.65 S$ 0.65 S$ 0.70

Vietnam S$ 0.82 S$ 0.95 S$ 0.95 S$ 0.95

* Note : Singapore outgoing call charges is not included.


Reserved.

The End

Technology

Communicare Wo W! Services (Personal)