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SEGMENTATION Submitted By- Mustahid Ali Soumya Mukherjee Bhavesh Bhansali Sachin Pratap Singh Nivedita SubBaram Megha Malviya

Consumer Behavior Analysis, Segmentation, demographic segmentation

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Consumer Behavior Analysis, Segmentation, demographic segmentation, ways of segmentation, types segmentation,

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Page 1: Consumer Behavior Analysis, Segmentation, demographic segmentation

SEGMENTATION

Submitted By-• Mustahid Ali• Soumya Mukherjee• Bhavesh Bhansali• Sachin Pratap

Singh• Nivedita SubBaram• Megha Malviya

Page 2: Consumer Behavior Analysis, Segmentation, demographic segmentation

Ways of Segmentation

Page 3: Consumer Behavior Analysis, Segmentation, demographic segmentation

Types of Segmentation

Types of SEGMENTATION

Page 4: Consumer Behavior Analysis, Segmentation, demographic segmentation

Demographic Segmentation

Page 5: Consumer Behavior Analysis, Segmentation, demographic segmentation

Demographic Segmentation

Age

Some products are marketed to specific age groups

Page 6: Consumer Behavior Analysis, Segmentation, demographic segmentation

Dr. Rosenbloom

Demographic Segmentation

Income Level

Some products are marketed to consumers with different income levels

Page 7: Consumer Behavior Analysis, Segmentation, demographic segmentation

Demographic Segmentation

Family

Some products are marketed to consumers with special family consideration

Family Life Cycle

Bachelor, marriage, married with children, retired, etc.

Page 8: Consumer Behavior Analysis, Segmentation, demographic segmentation

Demographic Segmentation

Education

Some products are marketed to consumers with certain educational levels

Page 9: Consumer Behavior Analysis, Segmentation, demographic segmentation

Demographic Segmentation

Ethnicity

Some products are marketed to consumers from specific ethnic backgrounds

Page 10: Consumer Behavior Analysis, Segmentation, demographic segmentation

Region

Size of metropolitan area

Population density

Climate

Geographic Segmentation

Page 11: Consumer Behavior Analysis, Segmentation, demographic segmentation

Behavior/Usage Segmentation

Markets can be segmented by how often or how heavily consumers use a specific product

80/20 Principle - 80% of revenue generated by 20% of customers

Light Users

Heavy Users

Page 12: Consumer Behavior Analysis, Segmentation, demographic segmentation

Psychographic Segmentation

Grouping customers together based on: Social class Lifestyles

Psychological characteristics (attitudes, interests and opinions)

Page 13: Consumer Behavior Analysis, Segmentation, demographic segmentation

Advantages of Segmentation

1) Focus of the Company

2) Increase in competitiveness

3) Market expansion

4) Increases profitability

Page 14: Consumer Behavior Analysis, Segmentation, demographic segmentation

Disadvantages of Segmentation

1) Segments are too small

2) Consumers are misinterpreted

4) There are too many brands

3) Costing is not taken into consideration

Page 15: Consumer Behavior Analysis, Segmentation, demographic segmentation

Effective Segmentation Criteria

Measurable

Accessible

Actionable

Substantial

Differentiable

Page 16: Consumer Behavior Analysis, Segmentation, demographic segmentation

Lets take an example to illustrate

Segmentation:

Page 17: Consumer Behavior Analysis, Segmentation, demographic segmentation

Too much Work Pressure

Do not differentiate among products/Services

Usually Wants a way out

Are not Brand Loyalists

Price not an issue

Mr/Ms Tender

Not too much Work Pressure

Differentiates among products/Service

Takes Care before selecting a Product/Service

Are Brand Loyalists

Price may or may not be an issue

Segmentation

Page 18: Consumer Behavior Analysis, Segmentation, demographic segmentation

The High school Diva

Image and Look Conscious

Differentiates among products/Service

Takes Care before selecting a Product/Service

Nothing better than being Popular

Price may or may not be an issue

The Geeky Geeks

Differentiates among products/Service

Takes Care before selecting a Product/Service

Loves to play around with new Softwares

Love Comics

Price may or may not be an issue

Page 19: Consumer Behavior Analysis, Segmentation, demographic segmentation

Advertisers

Differentiates among products/Service

Takes Care before selecting a Product/Service

Price not be an issue

In the Rush for Promoting

Good Revenue Generator

Busy Bee27%

High School Diva23%

Ad-ver-tiser23%

Mr/Ms Tender

18%

Geeky Geek9%

Strenth (%)

Page 20: Consumer Behavior Analysis, Segmentation, demographic segmentation

Age (Years)SexCare

QuotientNarcissismWork LevelTech SavvyOccasion Driven

Segment Attractiven

essPrice

Sensitivity

Busy Bees

30-50MaleLowLow/

MediumVery High

High

Very High

Very High

Low

Mr/Ms Tender

20-40F/M

Very HighLow

High/MediumMedium

High

High

Medium

The High School Diva

16-23Female

HighVery HighLowHigh

Medium

Very High

High

The Geeky Geeks

17-25Male

Medium/LowLow/

MediumLow

Very High

Low

High

High

Advertisers

25+M/FHigh

Medium/HighHigh/

MediumHigh

Very High

High

Low

Page 21: Consumer Behavior Analysis, Segmentation, demographic segmentation

Thank you

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