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Creating an IT
strategy for U-M
Laura PattersonAssociate Vice President, Chief Information Officer
Making Progress
Provost and CFO Announcement
April May June July August September
Making Progress
Provost and CFO Announcement
Structure and Leadership Team Announced
New name: Information Technology
Services
April May June July August September
Making Progress
Provost and CFO Announcement
Structure and Leadership Team Announced
Campus Feedback on needs of University IT
New name: Information Technology
Services
Evaluating campus feedback, outlining
organization priorities
Share campus feedback on IT needs
Share FY2010 Priorities with IT community
April May June July August September
U-M IT Strategy
6
Leverage the university’s
total IT investment.
Strategic Goal:
Focus at start of transition
Where we’re headed
9An effective IT rationalization effort will lead to an
environment where IT services are sourced in a fashion
consistent with the diagram below.
Unit
Provided
Services
Shared Services
(Units working
together)
Central IT
Provided
Services
External
Provided
Services
Strategic or unique
IT services that
bring special value
to mission of unit
IT services where
two or three units
can partner to
effectively share
expenses
IT services where
economies of scale
can be achieved at
University level
IT services where
external providers
can offer
economies of scale
and meet
Michigan’s service
requirements
Coming from ITS
Coming from ITS
Delivering new services
• Tiered Storage Solution
• Virtual Desktop Infrastructure
Coming from ITS
Delivering new services
• Tiered Storage Solution
• Virtual Desktop Infrastructure
Strengthening services in high demand
• Sitemaker
• CTools
Coming from ITS
Delivering new services
• Tiered Storage Solution
• Virtual Desktop Infrastructure
Strengthening services in high demand
• Sitemaker
• CTools
Exploring potential efficiencies
• ITCom
• Unit Assessments
• Cloud computing
14
We need your partnership.