Defining your strategy for mobile success with salesforce1

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  • Defining Your Strategy for Mobile Success with Salesforce1

    Eric Bensley Salesforce1 Product Marketing

  • Defining Your Strategy for Mobile Success with Salesforce1

    Eric Bensley Salesforce1 Product Marketing

  • Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could dier materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include but are not limited to risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could aect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

  • One question before we begin!

    When thinking about my mobile strategy, I define my mobile end users primarily as:

    A. Employees B. Customers C. Partners

  • Driven by 6 Revolutions

    Trillions Billions connected things customer transactions

    Sales Service

    Marketing

    Community

    Analytics

    Apps

    The Next Wave of Computing

  • Become a Customer Company

    Sales Service

    Marketing

    Community Apps

    Analytics

    Connect with your customers in a whole new way

  • Apps

    Become a Customer Company Connect with your customers in a whole new way

  • 7 of 8 minutes spent in mobile apps

    Mobile Apps

    Mobile Web

    *Source: comScore Media Metric Multi-Platform & Mobile Metric, US

    Apps Dominate Time Spent on Mobile

    There is a Mobile App Revolution

  • Transportation

    Hotel

    Retail

    Music

    Movies

    Disruption is an App Away

  • 87% of C-level executives have a formal mobility strategy at enterprise or unit level

    Source: Accenture Mobility Insights Report 2014

    Top Companies are Making Mobile a Priority

  • Deliver Apps for Employees and Customers with the Salesforce1 Platform

    All Your Employee Apps Customer Facing Apps

    Your Brand

    Your Logo

  • Salesforce1 Mobile App

    Brings Your Apps Forward

    Brings Your Customizations Forward

    Works Seamlessly Across Your Mobile Devices

  • Custom Apps 4 M +companies using the Salesforce1 Mobile app

    100 K ISV Apps +300 +Weve Seen Incredible Momentum with Salesforce1 Mobile

  • Salesforce1 Mobile Helps You Go Faster

    Faster Response

    Times

    Employee Productivity

    Faster Collaboration

    Faster Time to Find

    Information 24% 25% 27%

    29%

  • Sales Path Duplication Management Account News

    New Features to Stay Up to Speed

  • GET THE REPORT salesforce.com/wearablesreport or SMS text wearables to 65454

    Salesforce for Apple Watch Salesforce1 for Apple Watch

    Analytics Cloud for Apple Watch

    Salesforce Wear for Apple Watch

  • Easy Salesforce1 Mobile Setup and App Creation for Admins

    Lightning App Builder

  • Work Seamlessly with Microsoft

    +

    Open files from Sharepoint and One Drive

    Create, edit, share the files on the go

    Save back to Salesforce1 automatically

  • Customer Film

  • Rich Hind Solution Engineer

    Nikhil Dhingra Salesforce1 Product Marketing

  • DWR Delivers Employee Success with a Mobile Journey

    Sales Orders

    Sign a Deal

    Approval Requests

    Access Appointments

    View Client Profiles

  • Place Customer or

    Partner logo in white area of

    slide, centered horizontally

    Dan McBeth Global Head of Technical Operations

  • Luxury lifestyle management service for high net worth individuals Lifestyle managers have a complete view of the customer in Salesforce1 Lifestyle managers spend more time with members while staying informed

    Quintessentially delivers on its promises with Salesforce1

  • Deliver Apps for Employees and Customers with the Salesforce1 Platform

    Your Brand

    Your Logo

    Your Customer Facing Apps Your Employee Apps

  • RESERVATIONS

    Customer Facing Apps Built on Salesforce are Connected to Your Customer Data

  • Build Apps Faster

    Trunk Club Coca-Cola Honeywell ADP Virgin America Zeiss Academy of Art

    Time Warner Comcast Genentech Burberry Brown Forman

    More Apps Launched Per Year Faster Time

    to Market Faster

    Integration

    70 % 80 %

    47 %

    Apps 4 M +

    Lyft

  • Leader in providing luxury travelers with exceptional vacations Customer facing mobile app connects members with concierge services App is connected to customer data in Salesforce

  • Plan Vacation

    Book Activities

    Contact Concierge

    View Itinerary

    Give Feedback

    Exclusive Resorts Delivers Customer Success with a Mobile Journey

  • Exclusive Resorts Delivers Customer Success with a Mobile Journey

  • Deliver Apps for Employees and Customers with the Salesforce1 Platform

    Your Customer Facing Apps

    Your Brand

    Your Logo

    Your Employee Apps

  • Salesforce1 Mobile App Workshops

    Salesforce1 Lightning Theater

    More Opportunities to Learn about Salesforce1 Today

    Product Showcase:

    Cloud Expo - Lower Level Product Showcase:

    Cloud Expo - Lower Level

  • Mobile Resources

    salesforce.com/mobile Success Community

    bit.ly/SuccessSalesforce1

    Key Resources to Get Started