Delivering Outcomes without Delivering Services

5"December"2013"

DELIVERING OUTCOMES WITHOUT DELIVERING SERVICES

Hub"Launchpad"

TODAY 01_Overview(

02_The(Open(Works(–(Lambeth(Council(

03_Open(Hub(–(Dudley(CVC(and(Dudley(Council((

04_Questions(

05_A(Day(in(the(Life(

06_Present(back(

CHALLENGE The current economic context means that government no longer has enough money to create equitable and well functioning environments through service delivery alone. We need to re-design infrastructures to make better use of the existing human, physical and economic resources.

(

SERVICED COMMUNITY ! COLLABORATIVE COMMUNITY

There%is%s(ll%a%strong%desire%from%government%and%communi(es%to%create%these%equitable%and%well%func(oning%communi(es.%

STRONG MOTIVATION

01(

Research%into%new%methods%and%ac(ve%projects%is%giving%us%insights%into%prac(cal%new%ways%we%can%create%this%posi(ve%future.%

INNOVATION METHODS

02(

Many%ci(zens%are%showing%they%want%to%par(cipate%more%crea(vely%and%collabora(vely%?%beyond%limits%of%co?design%and%consulta(on.%

CREATIVE CITIZENS

03(

Academic%research%around%social%capital%and%network%effects%show%poten(al%to%create%impact%in%new%strategic%ways.%

04(

CREATIVE CITIZENS

HACKERMOMS(

MAMABAKE( ABUNDANCE( BIKE(WORKSHOP(

LIVING(ROOM( REPAIR(CAFES( PEOPLES(KITCHEN(

Mariah(Carey( PIEL;AB( SINGLEDIGEN(

CIVIC HYBRIDS

G OVERNMENT

C OMMUNITY

C ITIZEN

E NTERPRISE CIVIC$HYBRID$

Shared household services reduce the need for single household equipment

VISIONING

Heat produced by professional activities is systematically reused to heat nearby dwellings

VISIONING

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VISIONING


Shared functional equipment

Shared functional equipment

VISIONING


COMMUNITY OF THE FUTURE BOX(SHOP(

SCHOOL/CAFÉ(KITCHEN(

SEWING(ROOM(

LIBRARY(

MARKET(

WORKSHOP(

COYWORKING(

INFRASTRUCTURES RE-DESIGNING

INFRASTRUCTURE RE-DESIGN

INTERACTIONS

Ci(zens%and%government%staff%need%to%change%rela(onship%from%consumer/supplier%to%co?builders.%

SPACES

Community%spaces%need%to%become%func(onal%for%collabora(ve%ac(vi(es,%working%&%projects%?%not%just%for%mee(ngs%&%func(ons.%

NETWORKS

Social%and%organisa(onal%networks%need%to%change%to%reduce%fragmenta(on%&%compe((on%&%to%produce%outcomes%strategically.%

LEARNING

New%collabora(ve%prac(ces%need%to%be%learned%?%with%both%ci(zens%and%council%tes(ng%how%new%structures%need%to%work%together.%%

INFRASTRUCTURE RE-DESIGN

MONEY

The%pathways%that%money%gets%invested%need%to%adapt%and%incorporate%new%ways%to%achieve%impact.%Whole%community%investment%readiness.%Accountability%processes.%Impact%measurements.%

PROCEDURES

Council$processes$need$to$be$reRdesigned$individually$to$able$ciTzens$and$council$staff$to$collaborate,$making$use$of$technologies.%

DIGITAL

A$digital$plaZorm$is$required$to$support$the$ideaTon,$development$and$funding$of$projects$R$not$just$signpost$to$government$services.%

MEASURES

No$measurement$tools$exist$for$measuring$the$individual$and$collecTve$impact$of$many$projects$working$together.$Frameworks$for$evaluaTng$outcomes$for$projects$will$need$to$be$developed.%

£$

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TIMELINE

COOPERATIVE COUNCIL COMMISSION

2011$

MANY AMAZING PROJECTS

2012$

WORK SHOP 1

RESTRUCTURE

2013$INTERNAL PRESENATIONS

LAUNCH THE OPEN WORKS.

6 WEEK EVALUATION CYCLES FOR 6-9 MONTHS

LIVE TEST COMMISSIONING

PROPOGATION

TRANSFORMATION

2012$

2013$

2014$

2014$

2015$

2016$

CHANGE PROCESS

INTRODUCE WORK SHOP

BUILD THE OPEN WORKS

START

PRACTICE THE OPEN WORKS

MINI-LABS

1$ 2$ 3$ 4$DEVELOP

CO-COMMISSIONING

MEASURING










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Technology

Delivering Outcomes without Delivering Services