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Digital Marketing Current & Future Trends for the Restaurant and Lodging Industry Hillary Bressler, CEO & Founder of .Com Marketing @hillarybressler | [email protected] February 2012 1

Digital Marketing for Restaurant and Hospitality Industry

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The most up-to-date information on the digital marketing industry presented by Internet pioneer, Hillary Bressler.

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Page 1: Digital Marketing for Restaurant and Hospitality Industry

Digital MarketingCurrent & Future Trends

for the Restaurant and Lodging Industry

Hillary Bressler, CEO & Founder of .Com Marketing@hillarybressler | [email protected]

F e b r u a r y 2 0 1 2

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The Year 2000

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Are You…

OR

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800 million +

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Years to Reach 50 Million Users

• Radio- 38 Years

• TV- 13 Years

• Internet- 4 Years

• iPod- 3 Years

• Facebook adds 100 Million Users in 9 months

“Did You Know”- Karl Fisch and Scott McLeod –Socialeconomics.com- July 30, 2009

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80% of Twitter updates are on mobile devices.

Imagine what that means for bad customer experiences.

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A majority of active social networkers (53%) follow brands.

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Americans don’t just watch TV anymore…They interact with TV.

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Word of Mouth Marketing Association, 2011Sources: Experian, Harris Interactive, Keller Kay Group,Right Now, Wall Street Journal

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Are You…

OR

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Digital Marketing That Doesn’t

Work

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United Stock prices dip 10% after social video lauanches

DOESN’t Get It!

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• Over 11.4 million views• Stock prices dip 10%

resulting in $180 million• Appeared on ABC’s The

View • Time Magazine’s Top Viral

Video’s of 2009• 2 more videos to be

produced

As of 2/4/12

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Digital Marketing That Works

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Gets It!More than doubled typical Sunday sales, with increase of 110% day of flashmob!

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Driving Business Through Check In’s

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Flash Mob at AJ BombersFoursquare Swarm Badge Winners

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Lime drove follows via a table top display

Gets It!

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71% of site traffic that went to the registration page, came directly from

Facebook.

Gets It!

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Using Twitter as a virtual concierge for all Hyatt locations

Gets It!

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Nombe, a Japanese restaurant, has created customized recommendation

guides on Foodspotting

Gets It!

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So, What’s Holding You Back?

Why doesn’t every company utilize social media?

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Local Search

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Google Maps with Street View lets you explore places around the world through 360-degree street-level imagery.

Google Street ViewExplore destinations using Street View

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Google Streetview

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Welcome to the future…

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Social Search

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Google+Social Search

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Share your thoughts, links and photos with the right circles.

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Google+Search plus Your World

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SiriVoice-activated Search

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SiriVoice-activated Search

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Augmented Reality

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Augmented Reality

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You Will Start To See These Everywhere

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Hillary Bressler

CEO/Founder of .Com MarketingEmail: [email protected]

Web: www.commarketing.com

Phone: 407.774.4604 ext 203

@commarketing

@hillarybressler

Find My Presentation Onwww.slideshare.net/hillarybressler