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Digital natives run by digital immigrants IT Services are dead – Long live IT Services 2.0 Brian Kelly, UKOLN, University of Bath Andy Powell, Eduserv UCISA Management Conference Glasgow, March 2008

Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!

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A joint presentation given at the UCISA Management Conference 2008 in Glasgow by Brian Kelly and Andy Powell.

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Page 1: Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!

Digital natives run by digital immigrants

IT Services are dead – Long live IT Services 2.0

Brian Kelly, UKOLN, University of BathAndy Powell, Eduserv

UCISA Management ConferenceGlasgow, March 2008

Page 2: Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!
Page 3: Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!
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4 themes…

Page 6: Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!

1) user centricity

personal learning

environments

personal research

environments

Page 7: Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!

2) open access

Page 8: Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!

3) social networking

Page 9: Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!

4) shared services, Web 2.0 and disruption

Page 10: Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!

some reflections…

Page 11: Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!

conclusion

Page 12: Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!

questions

images by weblover@slideshare, meisterjoker@slideshare,offshore@flickr, Poppyseed Bandits@flickr, David Reid@flickr, Jake

Shears@flickr, XKCD.com and yours truly