DPA Perfecting IT

Perfecting IT DPA – Your technology partner 31 May 2012

Introducing ourselves Who is DPA?

Our story

We began in as a software licensing and sales company

Introducing ourselves

Why us? Our clients

Infrastructure solutions

Information management

& ACTO IT security and audit Custom and product

based development Software licensing/ Asset management Biometry Our partners Contact us

Our story

We’ve been expanding rapidly across Eastern Europe:

Lithuania Ukraine Belarus Georgia


Why us? Our clients





Our story

Now there are over of us working with over

(and we’re still growing fast!)


Why us? Our clients





Our business


Why us? Our clients





Our solutions

Planning, implementation and maintenance of IT infrastructure

Collaboration, messaging and information management solutions

Security solutions and audits

Custom and product based development and testing

Biometric solutions Software licensing


Why us? Our clients





Our achievements

Fastest growing partner of the year, 2007

CEE partner of the year, Portals and Collaboration, 2008 CEE partner of the year, Advanced infrastructure solutions, 2009

Advanced infrastructure solutions partner of the year, active directory category, 2009

Latvia partner of the year 2010 and 2011

Education sector partner, Central and Eastern Europe

Lithuania licensing partner of the year, 2009 Lithuania Office system solution partner of the year, 2011


Why us? Our clients





Our goals

Become Microsoft’s leading CEE partner in all areas of our business

Win the trust, respect and appreciation of our customers and partners

Become the leading IT experts in our field


Why us? Our clients





Why us? There are lots of IT providers out there…

We put you first

We’ve built our business around giving our clients what they need

Our deep knowledge lets us create individually tailored solutions

We want to build personal and professional relationships with our clients

When your business runs so does ours


Why us? Our clients





We run a tight ship

We’re second to none when it comes to

Our project management skills make sure we

We provide full documentation and training at


Why us? Our clients





We’re Agile evangelists

It involves the whole of in IT development

Your vision drives and defines our work

All stakeholders have regular input

We can focus our expertise on your real needs

Less bureaucracy, more delivery


Why us? Our clients





We’re Microsoft experts


Why us? Our clients





We’re investing in the future

We’ve invested one million US dollars in R&D over the last three years

We give scholarships to support ten of Latvia’s best IT students, every year

We care about the future of IT and of our industry as a whole

We are ISO 9001 quality management certified

We are members of local IT clustering and software copyright protection organisations


Why us? Our clients





Our clients Who else have we helped?

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little better.


Why us? Our clients





Our clients


Why us? Our clients





http://www.nordea.lt/

http://www.rigassatiksme.lv/

http://www.porscheukraine.com.ua/

http://www.awt.com.ua/

Our clients


Why us? Our clients





When we work with DPA, we know that we’ll get the best IT solutions for our business needs.

What our clients say


Why us? Our clients





DPA’s personal attitude to their clients is extraordinary. They want them to get the most out of their service, and are always eager to help.



Why us? Our clients





DPA not only helped us significantly reduce our software costs but also optimised our IT administration. DPA is our partner as well as our consultant.



Why us? Our clients





Infrastructure solutions Our knowhow

We can build complete infrastructure


Why us? Our clients





Firm foundations

IBM, EMC, HP and Atrust hardware Microsoft solutions Active Directory DHCP DNS OS installation and configuration File and print services

Networking services

Consulting and maintenance


Why us? Our clients





Advanced knowhow

Microsoft and Symantec solutions for system management and monitoring

Microsoft messaging solutions

Microsoft and VMWare virtualization solutions


Why us? Our clients





Microsoft Exchange and SharePoint Infrastructure as a service

Ability to combine rapid scalability and self-service functionality of public cloud with power, control, security and reliability of own dedicated resources

System management and monitoring Resource pooling Virtualization Scalability

Ability to adapt to dynamic workloads Optimize costs Heighten business agility

Into the cloud


Why us? Our clients





Case studies Infrastructure and security

Case study

We developed and deployed a new centralized management solution serving

Our solution helped our client: Accomplish more with fewer servers Develop more efficient work processes Upgrade its IT infrastructure Manage its business systems more effectively


Why us? Our clients





Case study

We planned and set up a management and surveillance system on

We handled everything from initial situation analysis and planning to final implementation and configuration Our solution was based on Microsoft Operations Manager 2005


Why us? Our clients





Case study

We’ve built a worldwide network of Project based on Microsoft Office Communications Server 2007 Fully integrated with the client’s IT and telephony infrastructure Call any Embassy worldwide with no additional cost


Why us? Our clients





Case study

We deployed an on based on McAfee’s anti-virus software

Centralised, easily managed security system Quickly identifies and eliminates any threats Runs throughout the whole organization


Why us? Our clients





Case study

We developed and deployed a new of entire infrastructure including:

Moving of server hardware to datacentre Joining all workstations to the domain Upgrading system configuration Deploying antivirus and back up

The result was increased productivity and efficiency A massive decrease in service outages, down from 20 to per month Security incidents down from 10 to


Why us? Our clients





Case study

We provided workstation and server managementProviding virus protection and reports Up-to-date software and hardware inventory Reducing the number of employees required to manage the infrastructure

System administration is across the board Productivity loss due to security incidents down from 40 to

Security incidents down from 20 to


Why us? Our clients





Case study

We cut IT infrastructure and maintenance costs whilst undertaking an application extension process, consolidating servers and improving virtualisation.

A service level agreement was established Management of development environment is delegated to developers

The result was that pressure on IT is reduced. Introduction of new applications into production has become faster and easier.

We are now ready to go to the next level, implementing hybrid cloud computing and empowering the organisation through the atomization process


Why us? Our clients





Our certifications

MCPD, MCSD, MCAD, MCTS, MCP, MCTIP

CISSP, CISA Microsoft certified enterprise administrator

PMP McAfee security certification program


Why us? Our clients





Document and information management. ACTO Our know-how

Managing information

Government Banks Private sector


Why us? Our clients





ACTO

On-premise comprehensive solution for: Document management Intranet solution for collaboration Customer management solution Document workflow and imagining solution

Cloud solution for: Corporate email service based on Microsoft Exchange 2010 Document management solution Flexibility of the service and costs Hosted in secure Telia datacenter located in Latvia

Cloud solution developed for Office365: Document management Intranet solution for collaboration


Why us? Our clients





We implemented a centralised, easily manageable security system. This is a unique information and processes management solution based on a SharePoint platform.

Case study

Results: Data migration to the new system. Installation of a powerful document search mechanism and configuration of document tracking actions in the system. We Provided the possibility for employees of the company to track and manage the process of contract preparation, signing and transmission more easily, receive comprehensive reports, safely archive the copies of all documents as well as quickly and easily find any necessary document.


Why us? Our clients





IT security and audit

Antivirus systems and firewalls

IDPS systems Patch management

Keeping you safe

Security information event management

Data loss prevention Vulnerability scanning

McAfee, Symantec, Microsoft, Shavlik, EMC (RSA), Falcongaze, GFI and others


Why us? Our clients





Auditing IT procedures

Industry standards as CobiT, ITIL, ISO or PCI-DSS

Personal data protection legislation

Customer Benefit: Better IT to business alignment Improved IT processes Higher IT efficiency


Why us? Our clients





Auditing security

Compliance with industry standards

Possibility of penetration

Potential outsourcing of security admin

Assessing existing systems and processes for security weaknesses

Intrusion simulation tests


Why us? Our clients





Custom and product based development Our knowhow

Our platforms and certifications

.NET, ASP.NET, WindowsForms.NET, WCF, WPF, SharePoint, SQL Server, Oracle DB, IBM DB2, WebLogic, SOA, J2EE, MVC, SOA

MCPD, MCSD, MCAD, MCTS, MCP

ISTQB certified testing specialists

Certified ScrumMaster

Mobile application development


Why us? Our clients





Testing systems

Outsourced testing for development companies Independent testing for end users buying for a third party User acceptance testing Functional testing Auditing functional quality Performance and load testing Security testing

Visual Studio Ultimate, The Grinder, Team Foundation Server

ISTQB certification, CISSP, CISA certification


Why us? Our clients





Nearshore development

Low-risk alternative to fully oursourced development project Cost-effective resources Great transparency and real-time visibility Highest degree of control over project Exclusively dedicated experienced staff Easy to evaluate team and result early in a project Access to larger multi-disciplinary IT resources from one provider Complete devotion to your business objectives and project

Possibility to select team members, motivate and manage them Possibility to rapidly and easily increase the size of your development team without burden of recruitment, training, retraining and firing High level of flexibility and time-to-market advantages Little or no cultural differences, little time differences Eastern European prices along with industry best practices, high ethical standards and quality


Why us? Our clients





Enterprise content management

Platform for web sites/portals for large companies with high requirements

University system for higher education

System for creation, management and distribution of massive amount of documents (for companies with large amount of customers like banks, energy, telecom)

Product Based Development Solutions


Why us? Our clients





Case studies Custom software development

Our data control system is helping EU legislation become Latvian law It supports access to and implementation of EU legislation It also includes registration and control of infringement proceedings and court cases It manages access rights, integration with external web services and data storage It’s an MS Office Sharepoint-based solution, fully developed and implemented by DPA

Case study


Why us? Our clients





Our HelpDesk system has helped PZU Lietuva’s people work

It ensures effective client incident management It supports better communication between all 100 PZU Lietuva branches It also has information management and task allocation, approval and segmentation capabilities It’s based on SharePoint

Case study


Why us? Our clients





Case study

We’ve created an engaging and very useful intranet portal for BTA Draudimas

Designed and developed an intranet portal that includes internal contact, news, discussion and correspondence management modules Given users the possibility of changing Active Directory information from the intranet Installed and configured the intranet system, and deployed and managed its navigation tree


Why us? Our clients





Software licensing and asset management Our knowhow

With Microsoft Large account resellers Partner in education

As general software asset managers

Advising on licences


Why us? Our clients





Biometry solutions Our knowhow

Confirming identity

Police Border control

Customs Interior ministries


Why us? Our clients





Case study

Our information and process management system supports Latvia’s Financial Crime Investigation Service in its work

As part of the project, we developed a full document administration system Investigators can also use the system to allocate tasks, note agreements and manage projects It’s based on Sharepoint


Why us? Our clients





Our partners Who we work with

In this new wave of technology, you can’t do it all yourself – you have to form alliances.


Why us? Our clients





Our partners


Why us? Our clients





Our awards


Why us? Our clients





Contact us Find out more www.dpa.lv

Thank you for listening


Why us? Our clients





Technology

DPA Perfecting IT