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Introducing eFolder Anchor © 2016 eFolder, Inc. All Rights Reserved. 1

eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

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Page 1: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

Introducing eFolder Anchor

© 2016 eFolder, Inc. All Rights Reserved.1

Page 2: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

eFolder Partner Panel Webinar:

Making the Case for Secure File Sync in the

Medical Vertical

Carmen Yu

Marketing Coordinator, eFolder

[email protected]

Page 3: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

• Partner Introductions

• Why Must MSPs Comply with HIPAA?

• Introducing eFolder Anchor

• Partner Discussion: Making the Case for Secure File

Sync in the Medical Vertical

• Requisites for Selling File Sync to Medical Clients

• Questions and Discussion

© 2016 eFolder, Inc. All Rights Reserved.

Agenda

3

Page 4: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

4 © 2016 eFolder, Inc. All Rights Reserved.

Partner Introductions

Alan HelbushPresident

Where to Start

Fremont, CA

Antonio StromanPresident

The Brass Effect

Frisco, TX

Mike GillCEO

CIO Systems of Silicon Valley

Sunnyvale, CA

Page 5: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

© 2016 eFolder, Inc. All Rights Reserved.

Founded in 1991

2 employees

Deploying managed file sync to 150 end users

Providing fully managed IT services to 10 clients in the

healthcare, manufacturing, and services industries

Clients in the San Francisco Bay Area

Where to Start

5

Page 6: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

The Brass Effect

© 2016 eFolder, Inc. All Rights Reserved.6

Providing fully managed IT services to 15 clients in the medical, financial, non-profit, and services verticals

Founded in 2009

Clients in North Dallas and around Texas

218 end users using AXIS CloudSync

3 employees

Page 7: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

© 2016 eFolder, Inc. All Rights Reserved.

Founded in 2003

12 employees

Deploying CIOSync to 30 clients

Providing managed IT services to 100 clients in the medical,

manufacturing, and services industries

Clients in San Francisco Bay Area

CIO Systems of Silicon Valley

7

Page 8: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

What is HIPAA?

© 2016 eFolder, Inc. All Rights Reserved.8

• Health Insurance Portability and Accountability Act (1996)

• Reduces health care fraud and abuse

• Mandates industry-wide standards for health care,

especially patient information

• Requires the protection and confidential handling of

protected health information

COMPLY & SURVIVE

Page 9: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

Why Must MSPs Comply?

• September 2013: HIPAA Omnibus Rule– Expanded HIPAA so that business associates (BA) of

covered entities are required to comply

• Business Associate:– Business associates are entities who support covered

entities by performing duties that involve the usage,

storage, or transmission of protected health information

(PHI)

© 2015 eFolder, Inc. All Rights Reserved.9

Page 10: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

Introducing eFolder Anchor

© 2016 eFolder, Inc. All Rights Reserved.10

Page 11: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

Key Features of Anchor

© 2016 eFolder, Inc. All Rights Reserved.11

• HIPAA-compliant business-grade file sync

• Secure ways to access files using any device

• Simple ways to share sensitive files without interrupting workflow

• Cloud-enable file servers to eliminate the need for VPN or FTP

• Security and administrative features that give MSPs control over data

Page 12: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

Partner Panel: Making the Case for Secure

File Sync in the Medical Vertical

Page 13: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

13 © 2016 eFolder, Inc. All Rights Reserved.

Partner Discussion

• When and how did you start serving medical

clients?

• What did you do to get yourself educated on HIPAA

requirements?

• Do you provide HIPAA consulting services to your

clients?

• What factors led you to adopt Anchor?

Page 14: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

A Few Case Studies From Our Partners…

Page 15: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

15 © 2016 eFolder, Inc. All Rights Reserved.

Where to Start

FQHC Medical Clinic

• Most members of the management team worked remotely

• Files were getting accessed and transferred via email

• Alan’s team cloud-enabled the client’s existing file server to

allow remote employees to securely access and share files

Page 16: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

16 © 2016 eFolder, Inc. All Rights Reserved.

The Brass Effect

Medical Billing Company

• Previously using consumer-grade Dropbox to share files

• Client was introduced to AXIS CloudSync, a HIPAA-compliant

file sync solution

• Currently using Anchor with 90 accounts for medical offices

that they provide services for

Page 17: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

17 © 2016 eFolder, Inc. All Rights Reserved.

CIO Systems of Silicon Valley

Plastic Surgeon Office

• Mike noticed the client was using consumer-grade Dropbox

when visiting their office to perform a new assessment

• Deployed CIOSync, a HIPAA-compliant solution

• CIO Systems includes CIOSync as a part of the client’s managed

services agreement

Page 18: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

18 © 2016 eFolder, Inc. All Rights Reserved.

Partner Questions

• How do you communicate the value of a HIPAA-compliant file sync solution?

• How do you handle client objections, if any?

• How has the ability to rebrand Anchor benefited your MSP business?

• How has deploying a secure, managed file sync solution given you and your clients peace of mind?

Page 19: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

Requisites for Selling File Sync to Medical Clients

1. Learn HIPAA and train your workforce

2. Implement HIPAA-specific policies and procedures for your

clients and your MSP business

3. Conduct a yearly risk assessment

4. Sign BAA agreements with vendors and clients

5. Deploy services from vendors that are HIPAA-compliant

© 2016 eFolder, Inc. All Rights Reserved.19

Page 20: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

20 © 2016 eFolder, Inc. All Rights Reserved.

Free 25 User Anchor NFR

• www.efolder.net/AnchorNFR

Page 21: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

Questions and Discussion

Page 22: eFolder Partner Chat Webinar — Making the Case for Secure File Sync in the Medical Vertical

Thank you!

Carmen Yu

Marketing Coordinator, eFolder

[email protected]