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Ransomware to Recovery: How One Partner Saved His Clients with File Sync Ted Hulsy VP Marketing, eFolder [email protected] linkedin.com/in/ tedhulsy Marty Calvert Senior Solutions Engineer, Walser Technology Group, Inc.

eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

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Page 1: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

Ransomware to Recovery: How One Partner Saved His Clients with File Sync

Ted HulsyVP Marketing, [email protected]/in/tedhulsy

Marty CalvertSenior Solutions Engineer, Walser Technology Group, Inc.

Page 2: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

2

Agenda

© 2016 eFolder, Inc. All Rights Reserved.

Partner Introduction

Ransomware in the SMB Market

What is eFolder Anchor?

Partner Use Cases

Questions and Discussion

Page 3: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

3 © 2016 eFolder, Inc. All Rights Reserved.

Partner Introduction

Ransomware in the SMB Market

What is eFolder Anchor?

Partner Use Cases

Questions and Discussion

Agenda

Page 4: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

© 2016 eFolder, Inc. All Rights Reserved.4

Marty CalvertSenior Solutions Engineer Walser Technology Group,

Inc.

Partner Introduction

Page 5: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

Founded in 2003Based in Salisbury, NCOver 150 managed service clientsOn-site data center lets WTG offer enterprise services tailored to SMBs

© 2016 eFolder, Inc. All Rights Reserved.5

Walser Technology Group, Inc.

Page 6: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

6 © 2016 eFolder, Inc. All Rights Reserved.

Partner Introduction

Ransomware in the SMB Market

What is eFolder Anchor?

Partner Use Cases

Questions and Discussion

Agenda

Page 7: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

© 2016 eFolder, Inc. All Rights Reserved.7

Ransomware’s growing sophistication

“A number of ransomware groups have begun using advanced attack techniques, displaying a level of expertise similar to that seen in many cyberespionage attacks.”

-

Sources:1 Symantec’s 2016 Internet Security Threat Report

Page 8: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

© 2016 eFolder, Inc. All Rights Reserved.8

Attackers behind ransomware have shifted from consumers to SMBs.

Majority of clicks on malicious links came from users in the SMB market.*

SMBs increasingly targeted by attackers

Sources:1 According to a study by Trend Micro*From June-July 2015

Page 9: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

© 2016 eFolder, Inc. All Rights Reserved.9

67%

17%

13%

3%

SMB Enterprise Consumer Others

Sources:1 According to a study by Trend Micro*From June-July 2015

Attackers behind ransomware have shifted from consumers to SMBs.

Majority of clicks on malicious links came from users in the SMB market.*

SMBs increasingly targeted by attackers

Page 10: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

© 2016 eFolder, Inc. All Rights Reserved.10

Infections by organization sector

38% Services

17% Manufacturing

10% Public Admin-istration

10% Finance, In-surance, Real Es-

tate

9% Wholesale Trade

7% Transportation, Communications,

& Utilities

4% Retail Trade4% Construction 1% Mining

Sources:1 Symantec’s 2016 Internet Security Threat Report

Page 11: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

© 2016 eFolder, Inc. All Rights Reserved.11

What MSPs Can Do

Managed service providers can deploy a business-grade file sync solution that enables both business productivity and business continuity by using advanced backup and restore features not found in other file sync solutions.

Page 12: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

12 © 2016 eFolder, Inc. All Rights Reserved.

Partner Introduction

Ransomware in the SMB Market

What is eFolder Anchor?

Partner Use Cases

Questions and Discussion

Agenda

Page 13: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

© 2016 eFolder, Inc. All Rights Reserved.13

Introducing eFolder Anchor

Page 14: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

Built for IT service providers, MSPs and VARs

Anchor: Built for MSPs

SaaS or Private Cloud Deployments

Page 15: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

Built for IT service providers, MSPs and VARs

Anchor: Built for MSPs

Fully brandable

Page 16: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

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Ransomware Recovery

© 2016 eFolder, Inc. All Rights Reserved.

Page 17: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

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Advanced Backup And Restore Functionality

© 2016 eFolder, Inc. All Rights Reserved.

Page 18: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

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Advanced Backup And Restore Functionality

© 2016 eFolder, Inc. All Rights Reserved.

Page 19: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

© 2016 eFolder, Inc. All Rights Reserved.19

File Server Enablement

Firewall and VPN concentrator

File Server

Headquarters Remote UsersAnchor

All devicesin sync

Page 20: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

20 © 2016 eFolder, Inc. All Rights Reserved.

Partner Introduction

Ransomware in the SMB Market

What is eFolder Anchor?

Partner Use Cases

Questions and Discussion

Agenda

Page 21: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

21 © 2016 eFolder, Inc. All Rights Reserved.

• How were you backing up client data prior to using Anchor?

• What made you stop using this service?

• Why did you decide to try Anchor?

• How were you using Anchor before your incidents with ransomware?

Partner Use Cases

Page 22: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

22 © 2016 eFolder, Inc. All Rights Reserved.

• How many ransomware incidents have you had to mitigate, and what was your experience fixing them?

• How has Anchor helped your clients?

• How has ransomware changed the way you position Anchor?

• What’s your strategy with Anchor moving forward?

Partner Use Cases

Page 23: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

23 © 2016 eFolder, Inc. All Rights Reserved.

Partner Introduction

Ransomware in the SMB Market

What is eFolder Anchor?

Partner Use Cases

Questions and Discussion

Agenda

Page 24: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

24 © 2016 eFolder, Inc. All Rights Reserved.

Questions and Discussion

Page 25: eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

Thank you!

Ted HulsyVP Marketing, [email protected]/in/tedhulsy

Marty CalvertSenior Solutions Engineer, Walser Technology Group, Inc.