Engaging Teamwork in an Agile Workplace: Collaboration

Sean O’Neill Collaboration Sales Specialist October 6th, 2015

Collaboration Canada

Engaging Teamwork in an Agile Workplace

2© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Collaboration Breakout Sessions

Session Title Session Time PresenterOpening Remarks & Keynote 9:05 am – 10:00 am Ron Gordon

Engaging Teamwork in an Agile Workplace 10:35 am – 11:35 pm Sean O’Neill

The Blueprint to Better Collaboration 11:40 pm – 12:40 pm Robert Bouchard

Reimagine Collaboration 1:50 pm – 2:50 pm Robert Bouchard

Come play in our Sandbox 2:55 pm – 3:55 pm Cisco Collaboration Team

World of Solutions, Cocktail Reception,& Prize Draws 3:30 pm – 5:00 pm See you there


Agenda

• The New Era of Collaboration• Agile Enterprise• Making Collaboration Simple• How Team Work is Changing

• Apple-Cisco Partnership


The New Era of Collaboration


A “one size fits all” approach has failed the modern agile worker

Our existing tools and processes work just fine

Not for us


The act of people working together to reach a common goal.

Collaboration


• Most employees are better at individual performance than team performance

Collaboration Is Challenging

Complex, evolving team networks

Increase in non-routine work that requires team decisions

Disjointed tools, inconsistent experiences


How Does Your Collaboration Solution Address These Challenges

Business Imperatives

We need to become more agile and responsive in the face of increased competition and a

faster pace of change

We need to innovate, expand into new markets, and grow

revenue

We need to cut costs and increase operational

efficiencies


TodayInterdependent workFlexible, self-regulated agile teamsTeam from anywhereWork with employees, partners, and customers

PastIndividual work

Fixed, long-term teamsTeams in the officeWork mostly with

employees

The Way We Work Has Changed


User Behavior TransitionYesterday Today

Consumerization of IT and BYOD and BYOA

Consumer ease-of-use apps for teams “Bring your own collaboration”


Collaboration solutions must adapt to the realities of the Agile Era

Peopleare workingdifferently

Placeswhere people work are changing

Networkscontinue to evolve


Peopleare workingdifferently

Placeswhere people work are changing

Networkscontinue to evolve

Collaboration solutions must adapt to the realities of the Agile Era

Highly mobile and app centricSmall self-organized teamsTime shifted work schedulesDemand for personalization, flexibility, and visual interactions

Employees are transitioning more frequently across more locationsGrowth of open office layouts and shared spacesInformation exchange through multiple digital workspaces

Collaboration across and beyond corporate boundariesApplications available from a combination of cloudsMulti-layer security imperativesSoftware defined networks


Shift to Pervasive Team Collaboration

WORKSTYLES & COLLABORATION TOOLS

Pervasive Team Collaboration

Persistent ConversationsSmall Teams Time Shifted CollaborationRapid Iteration

Conferencing

Audio, Video, Web Structured MeetingsReal-TimeShare Content

UnifiedCommunications

Phones, Video and IMReal-TimeMessaging and Calling

CiscoCollaboration Cloud

1:1

Teams


Make Collaboration Simple


Complexity Prevents Growth

The question remains, how can we bring all these people and variables together to share information and collaborate as if everyone was in the same room?

They may use different types of devices.

People may join from different locations and work environments.

The number of people joining a meeting can impact the collaboration tools needed, and adds many variables.


Simplicity Creates Growth Our portfolio makes

collaboration easy.

Our products work better together.

We provide a consistent experience and a common way of managing, deploying, and provisioning products and technologies.

Making collaboration simple helps your organization grow.

Cisco® Collaboration

How do I connect everyone together? In one meeting?

Let’s Meet

What devices will be used?

How many people in my meeting?

Where is everyone joining from?

Author



How Team Work is Changing


Unlimited virtual rooms

Introducing Cisco Spark

Persistent and secure messaging and file sharing

Face-to-face meetings with screen sharing

Superior business-class experience

Making Teamwork Simpler.

An app that instantly creates a place for teams to work together, where their work can live, and a way to stay connected to it all


Find and ConnectImmediate find and connect with key

individuals to get things done fast

Structured ConferencesDisseminate critical information to broad set of participants in many

different places

Team CollaborationSelf organized work spaces for ongoing iteration and teamwork

We Collaborate In Many Different Ways


Solutions for a Bimodal IT World

According to Gartner:• By 2017, 25% of organizations will have introduced formal bimodal

UCC programs. • By 2017, 25% of major UC vendors will have introduced offers that

incorporate bimodal methodology to enable easier adoption of targeted functions by groups outside of IT.

Mode 1 emphasizes reliability, quality, ubiquity and security. Mode 2 is exploratory; it emphasizes agility and

responsiveness to employee and workgroup needs.


Mode1: Jabber Mode 2: Spark

• Leverage Presence to find and connect, helping individuals get stuff done fast

• Real-time media escalation; central experience in Cisco’s end to end UCC platform

• Company-wide access granted via Cisco UC licensing models

• Key strategic product with strong UC market track record and recent feature upgrades

• Lightweight cloud-based team collaboration app combining persistent messaging, file sharing and meetings

• Simultaneous blending of synchronous and asynchronous workloads enabled by a new cloud-based service

• Workgroups and individuals can easily trial/purchase to get started immediately

• Complements existing portfolio by servicing new use cases with planned integrations for investment protection

Mode 1 and Mode 2 together accelerates customer time to market, affordability, and user satisfaction


Cisco SparkIntegration to other tools


• Cisco Spark Client x-launch WebEx app

• Create Room from Calendar “Slurp”

Spark and WebEx Integration


Cisco Spark and WebEx T30• Hosts can now automatically create a Cisco Spark room after any WebEx

meeting to easily keep the teamwork going

• The Spark room is populated with the meeting participants and the meeting title


Cisco Spark Use Cases

Project managers use it as a place to kick off, follow up, and review progress

Functional teams work in a more personable and flexible way that suits their agile work style

Customer-facing teams share best practices and build a knowledge base on diverse topics

Product development teams create discrete topic-based rooms to stay more organized while balancing multiple initiatives at the same time

Marketing and design teams work faster with external vendors when it’s this easy to get everyone together

Event-focused teams communicate and share updates more effectively while mobile


Recap

Be the next agile enterprise

Cisco makes collaboration and teamwork simpler

Try Spark for yourself and give us feedback

Start a trial at your company

iOS dramatically

better on Cisco

networks

Enterprise voice integration with

iPhone

Seamless collaboration for mobile workers

Carrier network

PBX

Telcoswitch

Telcoswitch

LANCorporate WAN

Cellular

Current telephony environment

PBXTelco

switch

LAN

Corporate WAN

iPhone integrated with enterprise voice

VoIP Internet

Cisco Collaboration Cloud


Key Takeaways

Technology

Engaging Teamwork in an Agile Workplace: Collaboration