26
Enhanced Site Features through Sitecore: DAM, FXM & Coveo SAINT LOUIS SITECORE USER GROUP January 21, 2016

Enhanced Site Features through Sitecore - St. Louis Sitecore User Group Meetup

Embed Size (px)

Citation preview

Enhanced Site Features through Sitecore: DAM, FXM & Coveo

SAINT&LOUIS&SITECORE&USER&GROUP& January&21,&2016&

Housekeeping

Call&for&Speakers/Sponsors& Topic&SuggesEons& What�s&Next&

•  Interested&in&speaking&or&want&to&suggest&someone?�&

•  Interested&in&coNorganizing&and&sponsoring?&All&are&welcome!&

•  See&Meetup&discussion&board&for&thread&to&make&a&suggesEon�&

•  See&poll&quesEon&and&vote&on&recommended&topics&

•  BiNmonthly&meetups,&next&up&March�&

•  Related&events&–&webinars,&workshops,&etc.&

Schedule

11:30&–&11:55& &Lunch&

11:55&–&12:00& &Opening&remarks&

12:00&–&12:20& &DAM&for&Sitecore&

12:20&–&12:35& &FXM&for&Sitecore&&

12:35&–&12:55& &Coveo&Search&for&Sitecore&

12:55&–&1:00 & &Closing&remarks&and&open&floor&discussion&

Speakers

Jason&Sindel&Roundedcube&

STRATEGIC&ACCOUNTS&MANAGER&&

Rasmus&Pultz&&Digizuite&

MARKET&DIRECTOR&

Benoit&Leclerc&Coveo&

VP&OF&STRATEGIC&ACCOUNTS&

!!!!

Value!demo!@Digizuite!

!!!

The silo challenge

The manual challenge

The Sitecore challenge

The core business challenge

The mobile challenge

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

powered by Coveo intelligent search

Benoit Leclerc, VP Coveo for Sitecore [email protected] 245 9599

The best information. Every time, Everywhere, for Everyone.

1

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

1,500Installs - including 300+ with

200Employees

250%Sales Growth CY’15/’14

100+SI partners

As of September 2015

Magic quadrant for Enterprise Search August 2015

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

Workplace• Intranets• Employee help desks• KM & collaboration 321

Customer service• Communities• Agent consoles

Sales & Marketing• Websites WCM• eCommerce• CRM & 360º customer

engagement

Platform Salesforce Microsoft

A B C

3 LOBs

3 categories of use cases

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

4

NRi[a.k.a.: net relevance index]

Ask customers and employees one easy question:

“On a scale of 5, how easy is it to find the information I need everywhere from your company?”

Compute your NRi index. Implement Coveo. Repeat the exercise.

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

5

Why intelligent website search matters?

Search drives website performance

37% time on site

5% # of visitors

20% # of repeat visitors

300% # of searches

33% # of page views

10% conversions

25% of negative website comments are search related

Website Search is Business-Critical, and Marketers Should Own it, 2014

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

Capturevisitors intent

Personalize experience

Understanduser behavior

71% of interactions and growing

Search driven experience leveraging all personalization parameters

Search Analytics

Content Management

Empowermarketers

Integration in Sitecore

6

1 2 3 4

BETTER RESULTS, BETTER ROA

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

Configuration via Sitecore UIBuild search pages via Experience Editor

7

Fully Integrated with Sitecore 7.0 to 8.1

Activate Coveo secure indexing from Sitecore

Admin integrated in Sitecore

Drag & drop UI components

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

logo

8

We wanted an enterprise-class search solution that is tightly integrated into Sitecore and Coveo was a much better fit compared to Google

Marc Bernstein, VP, Information Technology, IFT

INSTITUTE FOOD TECHNOLOGISTS

+900%Search depth

(Post Search Activity)

+48%Time on site

-45%Abandonment rate

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

logo logo logo logo logo logo

logo logo logo logo logo logo

logo logo logo logo logo logo

9

Professional Services

Global Intranet Deployments

COVEO FOR SITECORE – 300+ INSTALLS

Computer devices & software

Powerful and Intuitive Search UI

Energy

Website search & Usage of Content Cards

Automation

Search Driven website experience and usage of Rule Based Editor

Telecommunication

Website Search

Consumer Goods

Website Search

Insurances

Fast Search Replacement, Intranet Search

Wireless & Mobile communication

Website Search

Semi conductor

Website Search

Management Consulting

Website search and portal

Pharmaceutical

Free Version for 1 year

Energy

Website Search

Oil & Gas

Website Search

Communication

Website Search

Military Equipment

Website Search

Chemical

Website Search

Healthcare

Geolocalization & Unique search UI

Website Search

Website Search

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

10

Editions Available Coveo for Sitecore

Free Edition

Coveo for Sitecore

Pro Edition

Coveo for Sitecore

Enterprise Edition

Sitecore content indexing ✔ ✔ ✔User Interface, facets ✔ ✔ ✔Sitecore security ✔ ✔ ✔Multilingual search ✔ ✔ ✔Relevance API ✔ ✔ ✔Usage Analytics ✔ ✔24/7 Support ✔ ✔External sources Web

Web, Database, File System& Connector Framework

xDB-based personalization ✔Ranking Editor ✔

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

What is coming soon in 2016

11

Analyzessearch activity

Learnswhat drives

success

Optimizes .results for future users

Coveo for Sitecore V4Cloud Usage Analytics

Cloud Index

Reveal for Sitecore

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

What is coming soon in 2016

12

Cop

yrig

ht ©

20

16 C

oveo

Sol

utio

ns In

c.

All

right

s re

serv

ed. P

ropr

ieta

ry a

nd C

ON

FID

ENTI

AL

Developers.coveo.comAnswers.coveo.comBenoit Leclerc, VP Coveo for Sitecore [email protected] 245 9599

Thank You

13