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Enterprise computing and
Social n/w
social networking eclipsed e-mail as the primary form of communication in the online
world
• 54% of all respondents use Web2.0 technologies for professional use
Frost and Sullivan Survey
• 64% of enterprise respondents said their fellow employees use social networking tools at work
Facebook is everywhere, so is Twitter and Linkedin and about a million others.
The goal
the key hallmark of Web 2.0 is efficiency for end users, and the ultimate goal is to use technology like
Ajax, rich Internet applications, blogs, wikis, and social networks to foster productive, advantageous behavior among employees, customers, partners, and other networks such as Social Computing, the Information Workplace, and collective intelligence.
Web 2.0 is the broader category, and it includes a variety of tools including wikis, blogs, team
spaces, profile capabilities, advanced search, and social networking sites like Facebook, Linked In
and Twitter.
The 2 category of tools are different
Web 2.0 tools
allow employees to collaborate hands-on on projects, documentation and collateral. They also allow them to
share institutional knowledge and identify skills and expertise within their organizations. For most
companies, these tools have a real and immediate impact on the bottom line, because they enable faster,
better collaboration—and, as a result, better and faster decision making, too.
they help companies develop and track their brand in the larger world drive corporate
marketing initiatives. this's an outbound, customer-facing function
Social networking sites
Web 2.0 is about the tools of communication and
social networking websites are the medium of communicating
Mash Upaggregate and stitch together third-party
data.
Thought #1 : Mash google map with CRMThought #2 : Mash Event with calendar
Thought#3:Thought#4:
Tagging…tag clodUser generated keywords for definition
Thought #1 : Tag cloud in portalThought #2 : Tag cloud in KMThought#3: Tag cloud in ERPThought#4: Tag cloud in DMS
WikiWebsite that allows for easy creation and sharing
of content
Thought #1 : Online project managementThought #2 : KM
Thought#3:Thought#4:
RSS Feedfamily of web feed formats used to publish
frequently updated works
Thought #1 : in ERPThought #2 :Thought#3:Thought#4:
Social networkingPeople you may know algorithm
Thought #1 : CRM for intuitive prediction Thought #2 : Thought#3:Thought#4:
BlogsEditable online journal
Thought #1 : product releaseThought #2 : bolt on
Thought#3: new service areasThought#4:
Bookmarking Tagging content and making it available online
Thought #1 :Thought #2 :Thought#3:Thought#4:
Let us see what some others are doing
Devasis [email protected]