Enterprise Process Automation powered by SAP CPSEdwin Esser, Global Alliance Director SAP

SAP Nederland, ‘s-Hertogenbosch, 24-05-2012

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EPA transparently automates and orchestrates processes

SAP ERP

•Internal CCMS scheduling

SAP CRM

•Internal CCMS scheduling

SAP BI

•Process Chains

FTP server

•OS tools

Web Services

•Manual tasks

3rd party packaged application

•Own/proprietary schedulingSAP Central Process Scheduling

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Typical symptoms and pains of bumpy business processes

Lack of overall transparency in

business processes

Silo thinking

No business process overview

No common language in business/ IT

End-2-end business processes take

too long

order-2-cash

meter-2-cash

stock replenishment

financial close

Difficulties in changing business

process execution

Changing strategies

Changing regulations

Changing requirements

Service requirements are not fulfilled

Government compliance

SLAs, OLAs, Internal reports

Due to lack of service quality

Due to lack of service speed

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Enterprise process automation with SAP CPS by Redwood

What does it do – how does it help? Automates processes across all enterprise

boundaries

Ensures fast and efficient execution

Delivers reproducible and reliable results

Provides business transparency to all involved

parties

Therefore ensures operational excellence Service requirements are fulfilled

Overall Transparency is provided

Business processes are accelerated

Easy adoption of process flows is possible

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Involve IT in designing your processes:

Blueprint Phase

Enterprise Process Automation speeds innovation,

lowers cost and reduces risk

The process automation ‘canvas’

Design how processes will actually execute, giving

process architects more influence and control over

implementation and execution

Facilitate inclusion of end-to-end process execution in

test development to improve overall quality and reduce

risk

Plan for business user interaction to drive efficiency

and ensure stakeholder visibility throughout the life of

the process

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Involve IT in creating your Business Processes:

Realization Phase

Enterprise Process Automation speeds innovation,

lowers cost and reduces risk

The process automation ‘platform’

Incorporate a standardized platform for process

automation to reduce custom WRICEF development and

significantly shorten build and test cycles

Leverage extensive integrations across SAP and non-

SAP applications to provide single source, enterprise-

wide process automation

Fully test all end-to-end process execution steps as they’ll

run in production to ensure quality outcomes

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Let IT drive your Business Outcomes:

Run Phase

Enterprise Process Automation speeds innovation,

lowers cost and reduces risk

The process automation ‘engine’

Establishes a platform-agnostic, dynamic, event-driven

automation environment enabling IT to adapt quickly to

changing business needs

Business user interface provides decision points and

process transparency to reduce reliance on IT

resources

Orchestrates the change management and promotion

process to increase accuracy and efficiency

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Customer Example

2 million+customers

Billing cycle took 2 days

US$10million increased monthly cash flow

Errors stoppedbills being sent

Situation

Improvecash flow

Disconnect non-payers faster

Take advantageof better terms

Objectives

zReduced billingcycle to 6 hours

Automated error correction

Bills now sentevery day

Results

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Unique integration

Cross-industry

Technologies

Industries

SAP Central Process Scheduling integration scenarios

SAP

Central Process Scheduling

SAP

Industry

Solutions

SAP

EarlyWatch

Alert

SAP

Solution

Manager

SAP

Financial

Closing

cockpit

SAP

Business

Process

Mgmt.

SAP

System

Landscape

Directory

SAP

Human

Capital

Mgmt.

SAP

Bank

Analyzer

SAP

Batch

Input

SAP

Business

Analytics

with HANA

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Why is SAP Central Process Scheduling a multiplier

for the speed of SAP HANA?

SAP HANA

SAP Central

Process

Scheduling

SAP HANA

SAP Central

Process

Scheduling

SAP HANA

SAP Central

Process

Scheduling

SAP HANA

SAP Central

Process

Scheduling

Example business process in different scenarios

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Why Enterprise Process Automation Value to the Business

Performance and Agility

• Greater business process continuity and consistency

• Flexible, real-time process decisions based on immediate business situations

Reliability and Efficiency

• Consistent, predictable, timely business results

• Improved business and IT staff productivity and effectiveness

Speed

• Reduced process delays by removing technology and application barriers

• Fewer manual process steps, errors and rework

Compliance

• Lower business and personal liability risk

Thank You!

Contact information:

Edwin Esser

Global Alliance Director SAP

Altrottstrasse 31

69190 Walldorf, Germany

+49 6227 733613