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Equipment Rental Management

Mobility Features

Prepared By: Abhijit R C

Designation: Sr. Business Analyst

Date: 19 Feb 2013

Location: Chennai

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Let us meet a travelling Sales Manager…

2

Mr. Jason and Mr. Harry are the Sales Managers of two different Rental Companies. Most time of their job, they will be travelling to meet clients or on other business meetings. They got numbers to achieve and cannot miss a single opportunity from a prospect….. Also they needs to ensure that he responds to the customer calls swiftly and provide excellent service on the inquiries….

Let us meet Mr. Jason, Sales Manager of

XYZ Rentals

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Hi JASON…We need a 150T Crawler crane from next week for 2 months. Can you

please confirm the equipment reservation?

Uh… Mr. Williams, I am travelling on business. I need to call back my Depot manager and ask

whether the crane is available.

Mr. Williams, I am sorry…. I could not get the depot in charge on line. I

will get back in few hours. By the way you asked for 150 T Crawler crane right?

After 30 minutes…..

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Hello William… Sorry that it took little long. I enquired and found that we have got the 150T crawler crane in stock…. Shall I reserve it for

you?

JASON… I am sorry.. Since I could not get a confirmation, I had to place an order

with another company…. It was an important job and I could not

take risk

After 5 hours….

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Oh ho… William I apologize for the delay…. It was a good opportunity. Wish I could

respond and confirm your request in quick time….

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But the story is not the same every where… See how life of Mr. Harry, Sales Manager of ABC Equipment Rental Company was made

easier.

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Hi HARRY…We need a 150T Crawler crane from next week for 2 months. Can you

please confirm the equipment reservation?

Mr. Williams, I am not in office, but if I can put you on hold for a few seconds, I can check it

for you on my iPhone right away.

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Mr. Williams, we have a Terex 150T which you had used once before. I have made a soft

reservation. I have e-mailed the details to you.

Fantastic… I received the mail. Thanks Harry. Please send the

quote

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Still more you can do with Equipment avilability on

iPhone…..

You can analyze details of “On-Rent” equipment… If a particular On rent equipment fetches better Rental rates, then you can convey to the customer that a “Latest model” equipment will be available if

he waits for few more days

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Still more you can do with Equipment avilability on

iPhone…..

You can even see, when an equipment under maintenance will be available…. As well as see details of

the work order

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Thank you

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